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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.6

    based on 263 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    263reviews

    • 5 Stars
      190
    • 4 Stars
      54
    • 3 Stars
      10
    • 2 Stars
      6
    • 1 Stars
      3

    great value but not the best option

    By

    04 March 2015

    club

    Overall this was a good value. Close to Disney and shopping. My biggest complaint was the room layout. The bedroom and bathroom were too close.The bathroom sink was outside the bathroom. The bathroom light switch was also outside the bathroom. This lead to disturbing each other if we wanted to use the bathroom while another was sleeping.
    The housekeeping was subpar. Our room was missed one day and there was not detail cleaning each day.
    The towels were also sub par not soft or absorbent. We actually had to request extra bathroom tissue as it was not replaced regularly.
    As we did not spend much time in the room our stay was satisfactory.
    The front desk staff was very helpful and the ART bus was a great option to Disney.
    Breakfast can be a hassle as may guests and their young children are not well behaved.

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    Keep Looking for Better Options

    By

    03 March 2015

    We have four kids ranging from 5-15 and we are always looking for suite accommodations that can sleep our large family. We researched options around Disneyland extensively and settled on this property. We were sorely disappointed. There was some sort of alarm beeping noise that went off and on all night long in the bathroom pipes. After being woken up repeatedly the first night we resorted to sleeping with the bathroom door closed. That helped. Husband thought it was something in the pipes or duct work that was causing the alarm like noise. Not sure but very frustrating. The hotel was insanely crowded making breakfast at the buffet all but impossible to obtain. Lots of very large groups. Breakfast buffet was largely made up of carbs and exceptionally long lines. Eggs were "egg like substances" and bacon tasted like sizzle lean. The pull out sofa in the family room was wrecked. Made for a rough nights sleep even for an overtired teenager. One small blanket was all that was provided. Interior of the room needed a thorough cleaning. Every surface in the room - chair, door handle, lamp switch, etc. was sticky - like little hands with maple syrup had touched everything. Rugs were dirty. Tiles in bathroom were broken. We have enjoyed Staybridge suites in other locations, but this was way overpriced for the cleanliness and accommodations. Wouldn't do it again.

    Posted byHotelStaff
    04 March 2015
    Hello soccerbaseballdancemom, Thank you for you review. I apologize for the issues you had during your stay. All of our reviews are evaluated by managements and your review is no exception. I have alerted the appropriate departments with the issues you had and will see that they be rectified. Your feedback is very important to us as this assists us in continually improving the service and facilities we have to offer to our guest. I apologize once again for the issues you had during your stay. Thank you for your comments.
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    Quality accomodations at a reasonable price

    By

    28 February 2015

    club

    As a family of 6, our hotel options are often limited. We typically stay at a different (4 star) hotel when we visit Disneyland, but decided to try Staybridge Suites this time instead and couldn't be happier with our decision. Everything about the hotel and our suite was wonderful. The staff was courteous and friendly and the complimentary breakfast was wonderful. Our suite was clean, quiet and comfortable. Best of all, the price was very reasonable and there was no charge for parking. We will definitely be visiting Staybridge Suites again.

    Posted byHotelStaff
    02 March 2015
    Thank you for filling out the survey regarding your experience with us at Staybridge Suites. We truly appreciate the pleasure of letting us accommodate you and your family and are happy to hear your stay with us was a pleasant one. We realize you have many choices when it comes to lodging and we sincerely appreciate your business.
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    Great place for family with kids

    By

    28 February 2015

    club

    The suite with separate bedrooms and kitchen is a olus with you have kids and other adult. Make it easier to stay together in one room versus separate. Very good value for the price. Close to major attractions.

    One improvement would be the free hot breakfast. Too little choices.

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