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    Staybridge Suites Augusta

    Our extended stay hotel in Augusta is located right off I-20!

    When looking to reserve a hotel in Augusta, GA, we hope you'll consider staying with us at the Staybridge Suites Augusta. Our hotel is located just off I-20 and is 15 miles from Augusta - Bush Field Airport (AGS).

    Leisure travelers enjoy our Augusta hotel's location because it is just a mile from the Augusta National Golf Club, home to the Masters Tournament. If you enjoy being outdoors, Augusta has a variety of attractions, including Lake Olmstead Stadium, the Augusta Riverwalk and the Augusta Canal. If you would rather stay indoors, you can visit the Augusta Golf Hall of Fame, the Augusta Mall .

    Business travelers can enjoy the convenient location of our hotel in Augusta, Georgia, as many businesses are within a few miles of our lodging. Businesses include Club Car, John Deere, University Hospital, Boral Bricks and Proctor & Gamble. Guests can conduct their business with our on-site meeting room, complimentary high-speed Internet access and business center.

    Whether on business or leisure, visitors can enjoy plush amenities that include an on-site putting green, fitness center, convenience store, on-site free laundry facilities and a complimentary hot breakfast buffet daily. Book your stay at our upscale, extended stay hotel in Augusta GA, and enjoy top-of-the-line amenities.

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    Quick Info

    Hotel Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Complimentary Breakfast Buffet
    • Standard Wireless Internet service is free for all members
    • On-Site Fitness Center Available
    pet policy
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    groups and meetings
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    GETTING HERE

    STAYBRIDGE SUITES AUGUSTA
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.4

    based on 211 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    211reviews

    • 5 Stars
      139
    • 4 Stars
      40
    • 3 Stars
      17
    • 2 Stars
      12
    • 1 Stars
      3

    Enjoyed My Stay

    By

    18 July 2016

    club

    Traveled to Augusta to visit family for a week and this hotel was perfect for that. The hotel was under construction but that did not take away from the comfortable stay that we had while there. All of the staff were very nice and accommodating. One in particular, I wish I would have gotten her name, was very helpful as I needed something that the hotel did not provide and she went and got what I needed no questions asked, just so I could be comfortable. I appreciated that so very much. If this message is relayed to the staff tell her I said THANK YOU!!!

    Posted byHotelStaff
    20 July 2016
    Dear Michigan Visitors, Thank you for taking the time to review our hotel. We are so thrilled that a member of our staff would go the extra mile to make your stay comfortable. We have a feeling it may have been Sherry, however, we will share this survey with our entire staff so that they can celebrate. We are so glad that you enjoyed your stay and we look forward to your next visit to Augusta. Kind Regards, Lisa Wahlmeier Director of Operations
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    Does not meet IHG standards

    By

    17 July 2016

    I stay in hotel rooms over 175 nights/year, mostly IHG properties. This hotel does not meet IHG standards. I am in Augusta for two weeks and originally booked my entire stay at Staybridge Suites. However, after a couple of days at this hotel, I made other arrangements for the second week of my stay. I was penalized by Staybridge with a substantial increase in my rate for the remaining nights.

    They are conducting a remodel of their common areas, which is laudable. However, they were drilling, painting, and creating dust in the air while people were eating, both during breakfast and the manager's receptions. They set up a meeting room to use for a dining space during the remodel. The meeting room looked like a storage area with many items piled up in the back of the room, random tables and chairs, and a bus tub for dishes.

    I greatly appreciate the guest laundry room; however, it was kept in disarray and two of the dryers didn't work properly. I discovered this after spending several hours trying to dry a load of clothes. I personally placed an 'out-of-order' sign on one of the dryers to save other guests some frustration.

    The hallway on the 3rd floor always seemed to have a very foul odor.

    On 7/15 at 8:30 am, they ran out of eggs, meat (sausage), and grits for about 20 minutes. There were 9 of us standing around waiting. Several people asked about the delay. Rather than apologizing, she seemed frustrated that so many guests were waiting for breakfast.

    On the afternoon that I went to the front desk to change my reservation to check out early, there was no one behind the counter or in the office. After waiting for about 5 minutes, I had to go and track down the front desk clerk in the kitchen.

    The beds are worn out and no longer comfortable. The pillows are very small and provide no support. The furniture in the living area is worn out.

    The room was clean and well-maintained. Most of the staff was pleasant. However, when they heard guests complaining about the drilling and dust during breakfast, one team-member stated, "Well, you can't please everybody.".

    Posted byHotelStaff
    18 July 2016
    Dear Travels_a_Lot, Thank you for taking the time to review our hotel. We want to apologize for the inconviences you experienced at our hotel. While we appreciate your understanding our deadline to complete the renovation that is no excuse to be late or not on time to serve our meals. We do apologize that they were also working while you were trying to get your meal. We are aware of the problem with the Laundry room and we are working to resolve this issue. While we are under renovation and have many things going on at once there is no excuse for poor customer service. We certainly do apologize that our staff was less than apologetic when we ran out of food. We will address these concerns with our staff as we certainly do appreciate you feed back and do not want this to happen to anyone else. Again thank you for your feedback. We will use this to train our staff and correct ourselves. Kind Regards, Lisa Wahlmeier Director of Operations
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    Front Desk Staff

    By

    08 July 2016

    In my 25+ years of traveling .... The staff was one of the best staff I've ever encountered. Each and everyone of them were professional, courteous, helpful and friendly.

    Everyone of them deserves a blue ribbon.

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    Great Staff and Remarkable rooms

    By

    05 July 2016

    club

    My visit here in June 2016 was above and beyond pleasant. The staff and rooms were remarkable. This is a hidden gem in Augusta GA and would recommend this hotel to anyone for business and leisure accomodations. While staying here the hotel was going through renovation and modification to make the hotel even more premier than what it already is. This will most defintely not be my last visit to this location.

    Posted byHotelStaff
    07 July 2016
    Dear Sherwin G, Thank you for taking the time to review our hotel. We are glad that you had a good experience with out staff and that the room was remarkable. We are also very thankful that you will be recommending our hotel. We look forward to your next visit when all the remodeling is done. Thank you, Lisa Wahlmeier
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