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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    89%
    Recommend This Property

    Overall Experience

    4.4

    based on 124 reviews
    89%
    Recommend This Property

    Ratings Breakdown

    124reviews

    • 5 Stars
      79
    • 4 Stars
      25
    • 3 Stars
      11
    • 2 Stars
      8
    • 1 Stars
      1

    Housekeeping service needs attention

    By

    May 26, 2015

    club

    Understandably, when staying longer than 7 days, you get one complete cleaning and daily 'refresh' of your suite. Well with us, we scheduled the complete cleaning, which was forgotten about by the housekeeping service. When brought to their attention, they came by around 5pm and did a rush job on the room leaving much to be done by the clerk on duty. Additionally, we had to seek out housekeeping for our daily 'refresh' which only happened twice while we were there.

    The property itself was nice and the front desk staff was friendly and quite helpful, yet the housekeeping services need to have a bit more attention paid when accommodating guests that are currently staying.

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    Augusta 2nd Home

    By

    May 12, 2015

    platinumelite

    This Hotel is my choice to stay at whenever I visit Augusta. I can rely on having a consistent great experience when ever I stay here.

    Posted byHotelStaff
    May 12, 2015
    Dear The Mac, Thank you for taking the time to fill out our survey. We are so glad that you consider this your second home and top choice for your stay in Augusta. We look forward to your next visit! Kind Regards, Lisa Wahlmeier Director of Operations
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    Great

    By

    May 11, 2015

    club

    Very comfortable! Rooms were clean and the staff was very friendly! Would stay again!

    Posted byHotelStaff
    May 12, 2015
    Dear Jules1256, Thank you for taking the time to review our hotel. We are so happy that you enjoyed our clean rooms and our friendly staff. We hope to see you soon. Kind Regards, Lisa Wahlmeier Director of Operations
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    GREAT STAY

    By

    May 03, 2015

    Our stay was very good, Hotel has Excellent Staff.Ther are very friendly !!!!!
    They offer great Breakfast and Evening Social.

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