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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    98%
    Recommend This Property

    Overall Experience

    4.7

    based on 314 reviews
    98%
    Recommend This Property

    Ratings Breakdown

    314reviews

    • 5 Stars
      242
    • 4 Stars
      53
    • 3 Stars
      14
    • 2 Stars
      1
    • 1 Stars
      4

    Excellent rooms and facilities

    By

    May 25, 2015

    club

    Staff were great. Rooms excellent. Great furnishings and space. Entrance corridor space is a little daunting especially at night but i would certainly recommend this hotel and will definately be returning regularly whilst in Birmingham

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    Very nice stay

    By

    May 24, 2015

    club

    this has a friendly atmosphere, nice comfortable room and very friendly staff. the only let-down was the awful baguettes and bread at breakfast. The orange juice as well tasted cheap. whilst this breakfast was disappointing it's pretty minor in the grand scheme, and I will certainly stay here again.

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    Excellence

    By

    May 22, 2015

    The suite was extremely well equipped comfortable and very important absolutely immaculately clean.

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    Hotel with a difference

    By

    May 19, 2015

    We received an incredible welcome from one of the receptionists and was quite possibly the best welcome we'd ever received. Super friendly. She knew we wouldn't be able to have breakfast as we had to leave the hotel by 0630, so she ensured that we had a breakfast to take away by that time.

    The actual room is incredibly well kitted out. Unfortunately I didn't realise that there were take away menus in reception, otherwise we would have ordered something in, rather than wandering around until we found Wagamama.

    The only suggestion that I could make is that the pillows weren't very comfortable, and some extra firm pillows would be helpful.

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