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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    98%
    Recommend This Property

    Overall Experience

    4.7

    based on 289 reviews
    98%
    Recommend This Property

    Ratings Breakdown

    289reviews

    • 5 Stars
      220
    • 4 Stars
      51
    • 3 Stars
      13
    • 2 Stars
      1
    • 1 Stars
      4

    Comfortable and welcoming

    By

    April 26, 2015

    club

    A refreshing option to traditional hotels.

    Extra space to work or relax. In room catering facilities with a selection of food from the pantry.

    Close to New Street Station and central Birmingham.

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    Excellent service

    By

    April 23, 2015

    club

    Check in was easy and stress free with the room ready on our arrival. It was clean and fully equipped. The TV worked as did other electrical items. The use of the cooker and microwave was appreciated

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    Breakfast

    By

    April 23, 2015

    club

    Breakfast was poor, the bread and croissant were stale. The scrambled eggs were re-constituted from powder.

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    Excellent place tostay

    By

    April 23, 2015

    Bedroom very quiet and free (on 9th floor) from outside noise
    New Street station very close, but, owing to Metro works, taxi could not stop outside hotel.

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