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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    95%
    Recommend This Property

    Overall Experience

    4.5

    based on 81 reviews
    95%
    Recommend This Property

    Ratings Breakdown

    81reviews

    • 5 Stars
      55
    • 4 Stars
      16
    • 3 Stars
      7
    • 2 Stars
      1
    • 1 Stars
      2

    Pleasantly Surprised Overall

    By

    February 23, 2015

    I had never ever heard of Staybridge before. I was put in charge of picking a hotel for a group of 10 family members, all needing completely different things. Staybridge was able to accommodate everything we needed as a group.

    Our rooms were nice and clean. The kitchen was reasonably stocked. The breakfast was great. The evening meal/snack was a very nice and pleasant surprise.

    The staff was great. Megan at the front desk was the absolute best.

    The absolute worst thing was trying to sleep on the fold out couch. I know mattresses on those things are normally bad. This one was horrible. It was like large springs with fabric on top. It was like trying to sleep on a bag of turtles.

    I highly do not recommend this sleeping option attempt. That was the first night. They tried to accommodate us with the supplies they had. They don't have cots. That would have been a better option.

    The actual beds were very comfortable. I do recommend those.

    We all were overall happy with this hotel. We will stay there again.

    Posted byHotelStaff
    February 24, 2015
    Thank you for your review. We are sorry the sofa bed was not comfortable for you. Hopefully on your next trip your sleeping arrangments will be better. We were happy to hear you enjoyed the rest of your stay.
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    It's all about the employees

    By

    February 19, 2015

    club

    Every year I visit this area, this time I went outside the box to try this hotel; I should have stayed in the box. From the time of check-in to check-out; it was rare to find anyone at the front desk waiting to serve. This is one of the first hotels I have stayed at where they do not have an ice machine. The rooms are small and we had to request at all times to clean it. Employees had children there during their shift, media room was dirty and the sound system did not work. Very disappointed in the overall stay at this location.

    Posted byHotelStaff
    February 23, 2015
    Thank you for taking the time to write a review. I am sorry to hear about the issues you faced during your stay. I will take these up with the staff. On your next trip to Covington I hope you will give us another try.
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    Excellent Stay

    By

    February 18, 2015

    I enjoyed my stay in Covington. Clean very comfortable rooms, with quality service. My only complaint was the shower head, which felt a little like I was being pressure washed - but I got very clean! I would gladly stay there again.

    Posted byHotelStaff
    February 23, 2015
    Thank you for your review. We are in the process of changing out all shower heads. On your next trip to Staybridge hopfully the shower will be more enjoyable.
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    Fantastic Experience

    By

    February 17, 2015

    club

    We stayed here for five days the week before Mardi Gras and had a great time. The staff was very attentive and helpful. We would have stayed longer but had only booked until the Friday and the hotel was booked for the weekend so we couldn't stay longer. We would definitely recommend this hotel to our friends and family and will stay here again if we're in the area.

    Posted byHotelStaff
    February 17, 2015
    Thank you very much for your wonderful review. Guests like you make our jobs easy. Hopefully on your next trip we will have a Dairy Queen close by. We look forward to seeing you again.
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