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Best Price Guarantee is our promise to guests who book directly on our branded websites. We have made additional adjustments to the Guarantee and to the Terms and Conditions to further define what claims will qualify and to further help identify and support valid claims.
Best Price Guarantee: Every hotel reservation booked through an IHG web site is guaranteed to have the lowest room price (room rate) or total room cost (including all taxes and fees) publicly available on the Internet or IHG will provide the first night’s room price free and match the lower average nightly room price found for that stay for the rest of the nights of that stay, under the following terms and conditions:
6. b. Japan. In Japan and on the ANA website , the room price does include extra person fees. ANA hotels are not eligible for Best Price Guarantee rooms, but all other IHG hotels on the ANAIHG website are eligible.
Updated on September 8, 2014