Located adjacent to San Antonio International Airport, our hotel's facility offers airline travelers conveniences to make life easier, including a complimentary airport shuttle and complimentary self-parking for registered guests.
Our elegant and historic hotel is conveniently located across the Alamo and steps away from San Antonio Riverwalk, two of the most visited attractions in downtown San Antonio you don’t want to miss. Experience royalty during your stay when we drive you around in chauffeur driven Mercedes Benz S-Class.
Had a great stay here, the rooms were great, and the bed's were amazing, the staff is friendly but maybe a bit understaffed at night.
The breakfast buffee is nice but would require vegan options not[More]
to exlude the 10% Vegans in the world [Less]
Beautiful Facility with Great Staff
We really enjoyed our stay here at the San Antonio HI Express. The staff were so welcoming and helpful in making suggestions for shopping and meals. The only negative was the shuttle bus. My husband[More]
and I are seniors and on one of the pickups, we had to sit in a seat near the back of the bus. When I asked the driver how we were supposed to get back there since there was only one side door and the space to get to the back was about 10" in diameter, he told me to "just think thin"! While this was humorous, it was very difficult to maneuver to the seat without bumping into the other riders. Next pickup put us all the way to the back of the shuttle and we had to literally climb over the tirewell to get to the back. While this might be fine for nimble teens, it was not easy for us seniors! Don't know what a solution might be to this. Driver was extremely friendly and helpful with suggestions. [Less]
Loved the shuttle service to the river walk and the staff was very helpful in recommending facilities downtown.[Less]
Pleasant One Night Stay
I was pleasantly surprised by this hotel. The building itself is nice, but the area around it kind of worried me at first. The room was perfect for me and my husband. It seems small on the outside,[More]
but the high ceilings and overall openness made it very comfortable. I saw reviews complaining of the A/C not working.. I did not have that problem. We were there during 100 degree heat and it was nice to come back to a room with working A/C.
My only complaints.. and I wouldn't even call them complaints because everything worked out for us in the end.. are the parking and the breakfast area.
There were a small amount of parking spots, but I don't want to say this is a complaint because even though we came back to the hotel around 11 pm or midnight (when there is no parking left).. there was a parking attendant outside that made a spot for us. Plus the parking fee was cheaper than other hotels in the area, which was nice.
Lastly is breakfast. It was very busy, but I think it depends on what time you go. We went at 8 or 9 am, but when we left at 10 or 11 am, it had died down. There was a great variety of foods to choose from though.
Overall I had a great stay. I would stay here again. [Less]
air conditioner vents cannot be moved and made the area to cold for the person sleeping on one of the beds becasu vent was directly to them (to cold ) and if air conditioner was lowered rest of room[More]
got stuffy/// not enough outlets lam on center of beds no out lets and ones on wall taken up by lamp and clock/// dinning area was very stuffy (muggy) not sure due to laundry room or door of hotel kept opening and closing or if having air conditioner trouble? [Less]
By Tom PhD
Overall a very convenient place to stay.
A hotel with history and convenient to the entire San Antonio Downtown area for business.[Less]
Very comfortable beds.
This hotel is a very nice, clean hotel. The beds were great My 85 year old mother and my sister who is in treatment at MD Anderson and I were traveling. The only problems we had was with the parking[More]
lot. They were repaving it so we had to park next door. The noise level was high. However we were staying near the elevator. But all in all this hotel was in a nice location. [Less]
By Tony Sa
comfortable bed and great service
my visit was comfortable and the room was clean, I will return to this location in the future.[Less]
Good Place for the family
My family stayed here for 4 nights. The rooms were clean and comfortable. You can ask for the pillow of your choice, soft or firm. The breakfasts were good and varied. I had no complaints from any of[More]
the kids, ages 9 to 18. The locations is also nice. It was 20-30 minutes to Sea World, Six Flags, and the River Walk. [Less]