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Rated 4.6 out of 5 by 155 reviewers.
Rated 5.0 out of 5.0 by Awesome Staff! We stayed at this hotel while vacationing in the Washington D.C. area, and overall it was a very nice experience. I travel frequently and almost always stay in IHG branded hotels, and I can honestly say that this was one of the best experiences I've ever had. The shuttle service was invaluable. They offer a free shuttle service to anywhere in a 5-mile radius. We used that service to go to the Air & Space Museum at Dulles, which was awesome. And then we used it daily to take us to the Metro station where we took the train into D.C. every day. Very nice amenity in and of itself. The breakfasts were very good, and the social hour was also very nice. Anything less than a great experience we had was: a) not due to a lack of effort or concern on their part, but merely one of those things that happen. and b) something that they bent over backwards to make right with us. The only thing that was a minor irritant was a problem with the toilet in our room that kept filling up about every 15 minutes or so. We reported it daily, but somehow it never got fixed while we were there for a week. I want to reiterate that I truly believe that the front desk employees and the manager were not dismissing this, nor taking it lightly, but rather it somehow kept slipping through the cracks. Not sure what happened, but it was a very small thing compared to the overall very pleasant experience. Having stayed there just over a week we got friendly with a number of the front desk staff, who were all very friendly and helpful. I wish I could remember their names, but suffice it to say that they were all awesome! One name that I do remember is a gentlemen named Myron. He was truly awesome, and I honestly felt like he (like the rest of the staff we met) weren't just going through the motions to earn a paycheck. He is truly an awesome employee. I could only hope that if I were an employer that I had a whole team of Myron's working for me. If Myron's performance was a 10.0 on a scale of 1-10, then everyone else we got to know certainly 9.5 to 10.0 as well. Myron just happened to be someone we dealt with more often and I was very impressed. I would highly recommend this hotel to anyone wanting to visit the DC area, and take advantage of their shuttle service to the train station. It's not too difficult to figure out and is definitely a less stressful and cheaper way to explore our nation's capital. 18 October 2014
Rated 5.0 out of 5.0 by Extremely nice and updated facility. My family was very pleased with our accommodations. Everything was clean. It was near the breakfast, which was awesome! There was something for everyone. The grandchildren especially enjoyed it. The staff was very nice and kept everything refilled. It is a busy job for one person, but she did it with a smile. We thanked her and told her it was wonderful. If we would have had to pay for 3 separate rooms it would have been expensive. With Staybridge it was quite affordable alternative. Thank you for that. 17 October 2014
Rated 5.0 out of 5.0 by MARAVILLOSA EXPERIENCIA, EXCELENTE RELACIÓN PRECIO/CALIDAD Cuando mi familia y yo nos alojamos en este hotel por motivos de negocios y placer combinados, la sensación que nos da es estar en casa con sus amplias suites de 2 recamaras, 2 baños, cocina,refrigerador, horno,escritorio, internet , sala y hasta 3 televisiones es FABULOSO, recomiendo ampliamente el alojarse en este hotel en particular, es una experiencia MARAVILLOSA, luego nos dan desayunos incluído y tardes del Gerente que son de primera, la verdad yo que he viajado por algunas partes del mundo y no conozco un hotel similar, todos sus servicios de primera, y lo mejor de todo el buen precio por todo lo que nos proporcionan es INCREÍBLE. 15 October 2014
Rated 5.0 out of 5.0 by great staff good bed Well kept property. Lots of young people(20's) staying here but quiet around our room. Staff friendly and very helpful. Would ddefinitely stay again. 14 October 2014
Rated 5.0 out of 5.0 by Guest It was a great stay. Love the room and layout but need clearer markings for the building numbers. Great breakfast and lounge area. 09 October 2014
Rated 5.0 out of 5.0 by Great safe place to stay Very good property located near Dulles Airport and the Dulles Smithsonian. Plenty of room to spread out v. a typical hotel room but priced competitively. Recommended for all. 07 October 2014
Rated 5.0 out of 5.0 by Excellent service ! Great stay , excellent staff service. Easily accessible to all the important points 04 October 2014
Rated 5.0 out of 5.0 by very nice and confortable room, not so much the bed I was impress by the room size and amenities, I liked a lot, very convenient... however the bed seem to have been very used, was 'sunk' in one side... make it very uncomfortable to sleep well, cause keep 'rolling down' the hole. 01 October 2014
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