Rated 4.5 out of 5 by 52
Rated 1.0 out of 5.0 by Sad_Customer Bad experience
We were checked into a room that was already checked in for other guests. When those guests found out that we were in their room, that mean woman scared the heck out of our son. Our short vacation was ruined by this incident. No apology came out of the hotel staff's mouth.
03 September 2014
Rated 5.0 out of 5.0 by EMendoza Best Experience at a Hotel Ever
The staff was phenomenal, treated you as family, not just like a traveler. Really enjoyed our stay and when we return to Houston again, will only stay here! Thank you.
26 August 2014
Rated 5.0 out of 5.0 by jjj12345 Home away from home.
Great experience. Staff was very friendly and helpful. Slept great. Highly recommend Staybridge Suites.
18 August 2014
Rated 4.0 out of 5.0 by businesstraveler25 Nice
Helpful staff; nice property with golf course in view
12 August 2014
Rated 5.0 out of 5.0 by ek1183 Staff members are amazing and go above and beyond to make you feel at home!
Everything about this hotel is favorable, and the only complaint I can even think of would be that the rooms are a little more than my price range during the Monday through Wednesday part of the week but other than that, 5 stars all the way around! Sharee and also Reed from the front desk are beyond helpful and always a joy to interact with, and they make every stay as easy and as comfortable as possible. On my most recent stay, I was upset and distraught and fighting back tears due to some more bad news regarding my home repairs. But, by the time I got my room keys, Reed had me laughing so much that i forgot all about my recent bad news and definitely helped me have a better rest of my day. And Sharee is by far the most helpful and attentive hotel staff member that I have encountered at any of the hotela I have stayed at over the years. Sharee truly cares and goes out of her way to ensure that you have a stress free, problem free stay, each and every stay. Great job guys!!
28 July 2014
Rated 4.0 out of 5.0 by reddcannon Worst front desk person / great room
Great place to stay, the front desk check in clerk was a rude, fingersnapping child
23 July 2014
Rated 4.0 out of 5.0 Excellent
Very Nice Suites, Good for my necessity, It was perfectly clean and in a convenient location.
15 July 2014
Rated 4.0 out of 5.0 by Tina-groomer Great value
The room was good. We had a couple of snags but they were taken care of. Only problems have been with with billing issues and I have had trouble getting a response concerning something that I forgot in the room that I need shipped to me. The breakfast area is also somewhat small for the size of the property, and please no more powdered eggs!
15 July 2014