Rated 4.7 out of 5 by 39
Rated 5.0 out of 5.0 by Nilia90 comfortable and homelike suite
I spent 2 fabulous week in staybridge houston west. The suites are comfortable very useful and spacious. Social evening and breakfast are very good and fresh. The service and staff always here if you need anything ! Thanks for all !
15 February 2014
Rated 3.0 out of 5.0 by Deon Poor maintenance
Only drawback was follow up & fixing of kintchen light & constant over flashing of toilet - the problem of the toilet was never attended to, flashing on the dot every 10 min, absolutely frustrating, and eventually gave up on light that was switching of by itself every so often, maybe the next guest will have more luck. The proper cleaning of the room once a week? Well you can feel it, and I never new when the so called weekly cleaning was done?
11 February 2014
Rated 5.0 out of 5.0 by Bayl Enjoyed our stay
Enjoyed the atmosphere and staff were very kind. Breakfast was very enjoyable and the room was quite comfortable.
10 February 2014
Rated 5.0 out of 5.0 by Sun seekers Great hotel
Everything thing about hotel was great. Enjoyed the patio area, breakfasts were great and used the treadmill
26 January 2014
Rated 5.0 out of 5.0 by anastasiab Highly Recommend! WONDERFUL HOTEL!
The customer service at this hotel is one of THE BEST I have experienced at ANY hotel I have stayed at! The room was very nice/updated. The staff was so attentive to my needs. Great value for what you get here. I am very impressed. The location is also great. I highly recommend and will be back. A+++!
14 January 2014
Rated 5.0 out of 5.0 by anastasiab EXCELLENT HOTEL!
This is a very clean, updated hotel with wonderful staff. Great location. Rooms were spacious and cozy. I look forward to coming back in a few weeks. Thanks again for your amazing service! Great hotel at an affordable price!
24 December 2013
Rated 4.0 out of 5.0 by Ebmad Social
Great idea to have the social evenings a great way for guests to meet and have the hotel as a way for it
17 November 2013
Rated 4.0 out of 5.0 by cckhek Overall Stay Good but Uncomfortable Beds
We stayed in this Staybridge Suites for one night. The location was good and there were several nearby shops. It appeared to be in a safe area. It was a Sunday and they offered a local Houston newspaper which was nice to get. The room was nice except the bed was one of the worst we have experienced in recent IHG stays. It was too firm and both my husband and my backs were hurting by the morning. The shower had excellent water pressure. The breakfast was good, although the food could have been a little warmer.
As a platinum member I was not recognized as a platinum member nor was I given an upgrade and there were vacancies in the hotel that night, so not sure why they did not offer a complimentary upgrade. But they did give me a coupon for a free drink and candy bar in their pantry which was appreciated.
13 November 2013