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Rated 4.8 out of 5 by 195 reviewers.
Rated 5.0 out of 5.0 by Friendly and helpful staff I enjoyed my stay and will return to this hotel the next time I need to stay in Liverpool. It is situated by the Albert Dock so it is near to all the amenities whilst being quieter than central Liverpool. The staff were great and very helpful and friendly nothing was too much trouble. 27 October 2014
Rated 5.0 out of 5.0 by very nice suite .friendly staff enjoyed our stay , great suite , breakfast a little hectic on our second morning but overall enjoyed our stay. would recommend and yes would return on our next visit. 23 October 2014
Rated 5.0 out of 5.0 by mr only issue sofa bed uncomfortable...and don't think parking charge of 12 pounds is acceptable 23 October 2014
Rated 4.0 out of 5.0 by Good location our first visit to Liverpool Very pleased with location on Albert Dock 20 October 2014
Rated 4.0 out of 5.0 by Cruise Show visit Best location if you are in Liverpool for Echo Arena, ACC or BT Convention Ctr. I work in the travel industry and I've stayed in hundreds of hotels all over the world. The property has a rear door (key operated) that leads you straight on to the concourse leading to the ACC and door to door its less than 30 seconds! Good arrival experience, everything sorted, received a welcome pack that included a paper, welcome letter and water. Breakfast was good for me, I prefer continental but there was a good spread and a hot food items such as beans and scrambled eggs. On Sunday the hot breakfast seemed to be a lot bigger. Friendly staff, very very relaxed culture in the seating areas near the fireplace, made it feel like home. The open kitchen where you can grab coffees (complimentary) all day long was a welcome addition. Only downside was that as a guest arriving on a Friday night I was not advised that there is no housekeeping on a weekend so my rooms was serviced for the duration of my 2 night stay, whilst there is a notice in the room , if youve arrived late like me the last thing is readingg all the notices. Please tell your weekend stayers! 16 October 2014
Rated 5.0 out of 5.0 by 2nd time definately will return for a 3rd stay Another fabulous stay overnight for my husbands birthday. Thank you also for the complimentary bottle of wine much appreciated and birthday card. Real home from home quality fixture and fittings bedroom linen comfortable mattress free wifi lovely complimentary toiletries fridge dishwasher microwave tv and the view we had wow. Staff nothing too much trouble. Thank you. We will be back. 15 October 2014
Rated 4.0 out of 5.0 Liverpool weekend escape! Celibrating 23 years of marriage and love visiting Liverpool and escaping from the children for a few days! Always stay here if possible due to its comfortable rooms/suite and it's position close to the Albert dock and Liverpool one shopping experience . Great city with friendly atmosphere always . 09 October 2014
Rated 5.0 out of 5.0 by Business Stay My stays are almost without exception very comfortable and serve my purpose. My only grumble is the limited parking on site, 08 October 2014
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