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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    99%
    Recommend This Property

    Overall Experience

    4.8

    based on 230 reviews
    99%
    Recommend This Property

    Ratings Breakdown

    230reviews

    • 5 Stars
      197
    • 4 Stars
      23
    • 3 Stars
      6
    • 2 Stars
      3
    • 1 Stars
      1

    Could not have been better

    By

    29 March 2015

    For staying in Syracuse one last time (final Cinefest film festival - sad) having a common area to socialize enjoyng snacks, etc. and staying in a very nice room at a more than reasonable rate is how I would describe this Staybridge. From pick-up at the airport through the five day stay, the staff could not have been nicer, friendlier nor more helpful. I will find a reason to stay here in future.

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    Great place to stay

    By

    29 March 2015

    club

    My recent stay at the Staybridge Suites in Liverpool New York was very accommodating. Close to the air port offers the convenience of leaving your car there instead of the airport and have courteous shuttle service on my returned flight.

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    inadvertant stay for cinecon

    By

    26 March 2015

    I stayed at Staybridge because the Holiday Inn next door which hosted the cinema convention was booked full. The facilities at the Staybridge were in excess of what I required and thus much more expensive than the Holiday Inn but the Staybridge had a newer and less worn feel to it, the sink/bath/shower was much larger and nicer, the bed was much more comfortable that the beds at Holiday Inn. There was a nice breakfast buffet with a few different items plus the old standards and the coffee was pretty good. Talked to several of the conference attendees. My only gripe was that the entrance to the Staybridge was not well marked and I wound up parking in back by mistake and having to wander a long distance to the entrance of the Staybridge. The Staybridge and the Holiday Inn share a common entrance but Holiday Inn entry faces one way and the Staybridge entry faces the other.

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    Comfort, Convenience, and Courtesy

    By

    26 March 2015

    club

    I was attending a conference at the adjacent Holiday Inn, and I found that by choosing the Staybridge Suites it was like being at home rather than being at a hotel. I had informed the staff that I would be arriving at the Amtrak station shortly before noon, and within 5 minutes of my arrival and a quick call to the front desk, the hotel's shuttle (which is available on a 24 hour basis) was there to pick me up. By the time the quick drive to the hotel was completed, I was surprised when I checked in that the front desk had arranged for my room to be already available for me. I was able to enjoy an excellent meal on both Wednesday and Thursday evening at the Social, and the opportunity to talk with other conference attendees was very helpful. I also appreciated the flexibility of being able to take leftovers at the dinners and of being able to take my breakfasts to my room each morning. I enjoyed the library off the lobby, and I especially appreciated the pleasantness of the staff and the people working in the kitchen. This hotel aims to please, and they do an excellent job of it. On my final day, I had to wait around the hotel until my late evening departure, and the staff was very pleasant to me, allowing me to store my luggage until my departure time and permitting me not only to stay in the library area to watch TV and read but also to have dinner, even though I had formally checked out five hours earlier. I already have informed my wife that we will stay at this hotel again any time we are in this area

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