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Rated 4.7 out of 5 by 219 reviewers.
Rated 5.0 out of 5.0 by Wonderful staff The staff in reception, kitchen and cleaning were excellent, always helpful, providing good service promptly and efficiently. Nothing was too much trouble and despite being very busy at times (particularly check-in/check-out and breakfast times) the staff coped well and gave individual attention to sort out all problems and queries. The power sockets in the room are not well located for using the hairdryer, which requires a mirror. The hairdryer can't be operated at the bathroom mirror and the only available socket near the room mirror is located behind the bedside cabinet. Maybe a small extension lead would be a suitable solution? 25 September 2014
Rated 5.0 out of 5.0 by Great place to stay! We were very happy with our choice. Had everything we needed. 24 September 2014
Rated 5.0 out of 5.0 by Very Comforttable and convenient The Hotel was well placed for all ammenities The staff were very helpful and friendly.The Room was quiet and comfortouble. it was useful to have the shops close by.Parking costs were very reasonable and excellent access for Trains and Tubes without going outside. The facilities were excellent without going over the top and was very relaxing. They were also helpful in returning to me property I left behind.Many Thanks 24 September 2014
Rated 5.0 out of 5.0 by Good Value, Great Location, Amenities and Sleep Quality This was our first trip to London for a vacation and we stayed in a one-bedroom suite. Staff accomodated our early arrival and 2p departure with professionalism and friendly service. Also offered valuable advice for our sightseeing activities. We have stayed in many Staybridge properties in the USA and this property in London near the Olympic park has many great qualities. Access to the high speed train from St Pancras and local metro lines into London was quick and convenient. The adjacent large shopping complex offers many amenties including some good restuarants. We would highly recommend this property for business or pleasure activities. There were some minor nuance items with loose knobs on drawers, strangly placed light switches and a loose toilet paper holder in the bath that suggests maintenance may be slipping. However, overall our experience was very positive. 23 September 2014
Rated 4.0 out of 5.0 Nice stay Lovely accomodation and a wonderful mall (West field) complimentary with the saty. You will never get bored. Casper's casino is open 24 hours. ;) 16 September 2014
Rated 5.0 out of 5.0 by Schöne geräumige Zimmer Sehr schönes neues Hotel mit freundlichen Mitarbietern. Frühstück war sehr speziell britisch. Zwei keine negative Punkte: unangenehmer Geruch im Bad kein late check out möglich 13 September 2014
Rated 5.0 out of 5.0 by Great service made us come back This was our second stay at this particular hotel within a month. Reasons for coming back were quality and cleanliness of the rooms, location and great customer service from all members of staff who we would like to thank for making our stay just that bit more special. No requests were too much trouble for the staff. 12 September 2014
Rated 4.0 out of 5.0 by good base for enjoying all of London Easy to get to from the north. Good base for visiting friends and receiving them in your room. Close to everything 11 September 2014
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