Rated 3.8 out of 5 by 87
Rated 4.0 out of 5.0 by Griego54 Relatively good experience
If you're staying in Miami, this hotel is a good option. Rather convenient. Rooms are pretty good and price is decent when you start comparing prices of other hotels in Miami. Decent price and relatively good value. i would stay here again. Staff rather cordial. I would have like to have seen a breakfast with a little more variety. They seemed to be out of a few things, but overall O.K. Jacuzzi was very nice. Definitely relaxed in this hotel. Good job!
26 January 2013
Rated 3.0 out of 5.0 by susankate Beep Beep - BOOM!
We stayed at this property after a cruise, coming in relaxed and not wanting to go home. As a platinum priority club member, we were upgraded to a jacuzzi sweet - AWESOME! We get in the room and things look good, not great, it appears to be an older property so a few small cosmetic issues, but clean and in good shape. Then the beeping started. We were in room 530 that is right behind the elevator, so everytime the elevator moved throughout the hotel, we heard the beeps. There would also be occassional boom sounds that sounded like the elevator was coming through the wall. Hoping it'd calm down in the night, didn't think much of it. We were in a suite, so the bedroom was separate from a sitting area. When we we went to bed, the A/C unit in the room was as loud as an airplane taking off...but it kept the room cold and blocked the noise of the elevator. Now, as a priority club member and happy with most of my recent HI stays, I wouldn't write this review if I hadn't already talked with the hotel staff and submitted my concerns to HI directly. Upon leaving, we let the front desk staff know of the issues...there was no sign of concern on her behalf, she just looked at us blankly and said "OK." I later also voiced my concerns in a survey from Priority Club...again, thanks for letting us know, we'll let the hotel staff know and they'll contact you...nothing...So rooms not "upgraded" and away from the elevator are probably fine, stay away from rooms close to the elevator!
21 January 2013
Rated 4.0 out of 5.0 Good
Good Place!! Rooms a little small, breakfast very bad, I love holidays breakfast but not in USA
15 January 2013
Rated 5.0 out of 5.0 by Tom88 Friendly staff and great service
Friendly staff and great service, the local water is not great, I think this is NOT the hotel issue, the Miami local water is not great.
06 January 2013
Rated 1.0 out of 5.0 by Jan51 No internet service, outdated room and horrible matrass
Your rooms need updating and are not up to standard. You are asking too much money for the poor comfort you are offering.
03 January 2013
Rated 4.0 out of 5.0 by hlcams excellent AAAAAA
A+++, great customer service, and breakfast was awesome, They even have a priority club floor which is excellent, will make this miami hotel from now on......
02 January 2013
Rated 3.0 out of 5.0 by BigReds33 Short Term Stay
I recently stayed at this hotel in early December. When I arrived at the hotel I had to wait for able 1/2 hour before I was assisted, because the guests before me had problems with there reservations.When I did check in I ask Chris (I think that was his name) to arrange for a late check-out for me. He never did that, but he remembered to demand a $100 deposit that I told him i never paid before upon check-in. The beds in the rooms were hard to compare with the Holiday Inn in Fort Lauderdale where I just checked out prior to my arrival here. One of my rooms had a plumbing situation that was never dealt with until check-out.
20 December 2012
Rated 5.0 out of 5.0 by Erns Great Service, Awesome Staff!
Hotel location was pretty nice and easy to get to. Rooms were clean, comfortable and quiet. On my last night the smoke detector went off at 2AM and every ten minutes after that. I notify the staff at the from desk and he was very professional, very helpful and act in a timely manner by placing me in another room as quick as he could. The parking lot was nice, but if the hotel is full or if a patron brought his 18-wheeler along you may not find a parking spot to park. Overall, it is a very nice hotel.
19 December 2012
Rated 5.0 out of 5.0 by northern1 Great hotel for the money
Directly off Palmetto Expressway. Very nice staff, was upgraded to a suite. Depending on time of day and traffic about a 15 minute drive to Little Havana and 30 minutes to Miami Beach.
The breakfast was very good and the employees in charge of breakfast were excellent.
17 December 2012
Rated 2.0 out of 5.0 by eddie52 business trip
room dirty, need to vacumm. and they give the same door key to somebody else.
11 December 2012
Rated 4.0 out of 5.0 by Bharat85 Excellent Service with comfortable room
Excellent service by front desk. The only problem was is unavailability of food at late night.
05 December 2012
Rated 5.0 out of 5.0 by engr1943 Great place to stay when leaving from Miami international airport
Great friendly staff. Hotel located just a 25-30 minute drive from MIA and a great value compared with airport hotels. Breakfast could use a few more items.
02 December 2012
Rated 1.0 out of 5.0 by Josh10122 Meh
Aging hotel needs repairs (fridge blew the circuit one night) and another night microwave starting beeping loudly (seemed to be an issue with one of the buttons being stuck).
Did a poor job cleaning the room, even after I asked them multiple time to clean a sticky table and floor.
Internet is horrible, you are lucky to get one page to download before it requesting you to login to their wireless router. Technical support assured me the network engineer would contact me, never happened.
26 November 2012
Rated 5.0 out of 5.0 by donnaEr Nice Place
I stayed a week on business and it was very comfortable. The only con was that you had to drive to go shopping or go to a restaurant. it is a high traffic area but still nice.
22 November 2012
Rated 2.0 out of 5.0 great service
service was indifference / not conscendant depending who is on the duty
17 November 2012
Rated 4.0 out of 5.0 by leormm Improve breakfast.
Daily breakfast vary. The rest of the hotel good, clean and good service.
23 October 2012
Rated 4.0 out of 5.0 by Rally66 all good except ac unit.
Everything was great except the AC unit had mildew odor that made room smelly. Lysol spray helped but it certainly was noticeable.
20 October 2012
Rated 5.0 out of 5.0 by CarlR Great Every time I Stay.
I have stayed at this property multiple times. From the voicemail greeting, to the great rooms and food in the morning. I make sure I always stay at this property. Even if it's out of my way, it is worth it, I recommend this location!
18 October 2012
Rated 4.0 out of 5.0 by wnsy able check in early
We were on the way to Everglades National Park in the early morning on May 11, 2012. Since we were passing this hotel then went in to ask if it was possible to put our luggage at front desk first. What suprised, we got room with the keys to go in to unload our suitcase immediatley! We all had extre good time after the car was a little lighter and with good spirit from able to check in early the rest day!!
17 October 2012