Rated 4.6 out of 5 by 463
Rated 2.0 out of 5.0 by DodChr High Hopes...
We called the hotel to notify them we would be arriving very late and not to give away our room. The front desk told us "no worries, our room was guaranteed with our credit card, and would be waiting for us." I wish this was the case. When we arrived, we were informed there were no rooms.
They did make arrangements to stay at a nearby hotel. However, we were staying mutiple nights with 4 people. That meant, checking in, checking out moving luggage. It was a complete hassle.
Elevators at this hotel are the worst I have ever seen. We waited sometimes 15 minutes.
05 December 2013
Rated 5.0 out of 5.0 by Terri1303 First time in NY and Thanksgiving at that!
Great beds. Was on 31 st floor and had beautiful view! Breakfast was always good and staff there excellent. Easy check in and staff so helpful getting a taxi and giving directions. Only hitch was one broken elevator but the staff did all they could to get us up and down. Room was cleaned immaculately every day. Highly recommend!!!!
04 December 2013
Rated 4.0 out of 5.0 by TRYorkpa Saturday night stay
One elevator was out but the staff handled it great.
Very nice welcome and departure and again the staff was great
04 December 2013
Rated 5.0 out of 5.0 by louloudi Excellent!
we stayed for a week, we loved this hotel. The only thing that wasn´t great was that the elevator was busy and had to wait for 20 minutes till we finally got to breakfast other than that this hotel is perfect!
i would defenetly recommend it!
02 December 2013
Rated 4.0 out of 5.0 by ukacharya Great value for money
One of the great property, in terms of value for money, attentiveness of staffs, great choice of hot breakfast, in house free laundry support is amazing (specially during winter, its blessing not to go out in snow for laundry service). Also the online booking through chat, i felt it as personalized service. Agent gave me a confirmation by mail, on ratifying it i paid. I felt more comfortable buying rooms then through some travel portals.
30 November 2013
Rated 5.0 out of 5.0 by MarkVacation Great Weekend Getaway
This was our first trip to New York City. Staybridge Suites provided a clean, nice sized room which was perfectly located to see and walk Times Square. The staff was very friendly and helpful and the breakfast buffet was a great costs savings for us. Many reviewers commented on the availability of the elevators, however, we stayed on the 30th floor and never waited more than a couple of minutes for the elevator to come. Would definitely recommend this location and will stay here again on future visits.
29 November 2013
Rated 5.0 out of 5.0 by Qialla Business Stay
I frequently use this hotel. Good location. Good people.
25 November 2013
Rated 5.0 out of 5.0 by helpfulpeople9 Great stay
I was pleasantly surprised with the hotel. While the rooms aren't huge, everything is well thought out and you lack for nothing. Room was clean and the hotel well maintained. I was concerned as my room was located between the elevators but I didn't hear a thing. Friendly and helpful staff. Enjoyed the evening reception but didn't get a chance to try the breakfast. Would definitely return in the future.
25 November 2013