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Rated 4.5 out of 5 by 624 reviewers.
Rated 5.0 out of 5.0 by Would Stay Again in a NY Minute! We just returned from a 4 night stay at Staybridge Suites Times Square. It was our first trip to The Big Apple. I cannot say enough good things about this hotel. It is a perfect location -- convenient to walking to Times Square, using the subway, parking, etc. I never felt unsafe. The room was amazingly clean and was quite roomy considering what I had heard about other hotels in the area. I'm pretty picky about hotel rooms and this was one of the best. I honestly cannot think of anything bad to say. Everyone was helpful and considerate. The breakfast and afternoon meal was amazing. We didn't experience the problems with waiting on the elevator that I had heard about. I used the complimentary laundry room (GREAT amenity, by the way!) twice. All in all, Staybridge Times Square was a GREAT home away from home. If we every go back to NYC, we will stay at Staybridge again!! Thanks again for making our stay so wonderful! 21 July 2014
Rated 5.0 out of 5.0 by Great Experience The Staybridge exceeded our expectations! Hotel was clean and the room was well equipped for our needs. We were able to walk to almost everything we wanted to do. There is a key subway stop less than a block away as well. The staff was very helpful answering questions, assisting with airport transportation, arranged an early check-in and a late check-out, etc. The included breakfast in the morning saved us $ and time and the happy hour was a great snack before heading out to our evening show. For balance purposes, the city is loud, and since you are right in the heart of the times square district, you hear the city noises at night. If you are a super light sleeper, just bring earplugs... this is going to be true for almost any hotel in the area. The elevators also get backup up during key times (like right before breakfast ends), so just build that into your timing. I would stay here again in a heartbeat and recommend to our friends. 21 July 2014
Rated 1.0 out of 5.0 by bad lifts Not happy with our stay , noise from outside room and bus depot across the road. Lift where slow with up to a 10 min wait . breakfast quality and cleanliness if tables where poor 20 July 2014
Rated 3.0 out of 5.0 by Okay room with miserable temperature control Suite was a bit small but well appointed and quite comfortable with the exception of the temperature. Temperature control in the suite was totally inadequate - - the room went from too cold when the A/C unit switched on ( in mid July) to too warm when the unit switched off no matter how we set the controls. Even on low fan speed the unit produced a frigid "gale force wind" that was extremely uncomfortable. Breakfast was okay, but the hot food tended to be only slightly warm, and there was not enough seating in the dining area. The elevators were inadequate, not enough of them and too small, leading to long wait times. 20 July 2014
Rated 4.0 out of 5.0 by Nice place and friendly,helpful staff We have been here twice. Very nice clean hotel. Good breakfast. Terrific staff. Close to alot of attractions. Will return when we're in the area. 19 July 2014
Rated 5.0 out of 5.0 by This is a New York gem We had a marvellous 6 days. Every aspect of the hotel was excellent. The beds were comfortable the breakfast which was included in the daily rate was generous and delicious. The staff were friendly and ever ready to help. They helped create an informal cheeful and relaxed atmosphere while always being attentive to inquiries especially for visitors to the city. Dining and housekeeping staff were equally pleasant and keen to help. The longer stay concept of having a fully equipped kitchen was very useful. In addition the kitchen was cleaned and dishwasher turned on every day. Beds were comfortable. Rooms were clean and well appointed . Rates were very reasonable (especially including a substantial breakfast). The location was superb, right in the heart of midtown Manhattan close to Times Square and the Theatre District and within walking distance of uptown and downtown. The Hudson was a couple of blocks away. The hop on hop off buses were also a couple of blocks away. All in all would recommend Staybridge and an outstanding hotel experience. 18 July 2014
Rated 5.0 out of 5.0 by New York, New York As always, the accomodations and the staff were great! This was my 3rd stay and I came back due to the great food, staff, and location. 16 July 2014
Rated 5.0 out of 5.0 by Convenient Oasis The Suites proved to be an oasis in the middle of a busy and active city. I ended up walking everywhere and took advantage of this hotel's location across the street from Port Authority, six blocks from Penn Station, four from Times Square, and a subway stop a block away. Facilities were clean, breakfast great, and the refreshments in the lobby a nice touch. The room was clean, quiet and was more than functional during my stay. 15 July 2014
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