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Rated 4.5 out of 5 by 663 reviewers.
Rated 5.0 out of 5.0 by This was my second visit My second time in New York. And second time at Staybridge. Was travelling on my own. Lovely room. Very comfortable and convenient for my stay. Staff happy to help. Social evening are great idea. 24 August 2014
Rated 5.0 out of 5.0 by Excellent Choice for a NY visit This hotel is in an excellent location, close to subway, Lincoln Tunnel, Bus Station, easy walking distance to Times Square (but not right in it), not a hard walk to ESB either. The kitchenette in the suite was extremely useful, the only drawback is that there is no table, except the desk (for one person) to sit and eat comfortably, but we made it work. Not much storage space for lots of cases, but beds are comfortable with good bedding. If you want a view of the ESB you need to ask for a high floor and facing the rear of the hotel. We were on the 31st floor but faced away from ESB. We did not experience too much delay with the elevators, but I can understand it may happen. Breakfast was great, seating is a bit of a challenge, but we didn't wait too long to find a place. Breakfast selection was OK and staff was working hard to refill items. Front desk staff excellent and very helpful. Shower stall in bathroom would be a little tight for a large person - its a corner unit, but bathroom on the whole was stocked and clean. They could do with putting a towel bar up or more hooks to accommodate more wet towels. It was a great stay and would recommend this hotel to friends. 22 August 2014
Rated 5.0 out of 5.0 by friendliness of staff- clean rooms the only thing missing was coffee available in lounge 24hrs 22 August 2014
Rated 5.0 out of 5.0 by Love New York and Staybridge Hotel Staybridge is in the best location and since we love the theater, Broadway shows and fine dining, it has always worked for us. This was our sixth time staying at Staybridge and we have never been disappointed. It constantly meets all of our needs for a great New York experience and vacation! 21 August 2014
Rated 5.0 out of 5.0 by More than helpful This stay was booked for my daughter while in transit returning to Australia. She was completely looked after 20 August 2014
Rated 2.0 out of 5.0 by good location is the only plus Received room on top floor, presumably a good thing and due to my Gold status. It is hot in August in nyc. AC was very loud with old lint hanging of its sides. Two lights had bad contact and were going on and off. Sink in bathroom was clogged. Glass container of the coffemaker had stain so i was going to wash it - it felt apart in my hands. The building inside felt old and carpet is worn out. When I did laundry, the dryer wasnt working right and shrunk my cloth on perm press setting using high heat. Last thing is that free breakfast. In 21 century would be nice to have an option for those who dont eat flresh and dairy. There is nothing nutritious there beside apples and banana. 20 August 2014
Rated 1.0 out of 5.0 by Hotel did not accommodate room type. Although this hotel is in a great location and is also very new and clean, the front desk team was not able to accommodate my room type (I am also a Platinum Elite member of IHG). They do not have roll-away beds. My family of 4 had to squeeze in 1 king bed and needless to say did not receive much sleep on our vacation in NYC. My profile on IHG website clearly states 2 double bed preference for this reason. 20 August 2014
Rated 4.0 out of 5.0 by Convenient Location - friendly service Enjoyed the stay at the hotel. Staff were friendly and welcoming - they reacted quickly to any request put to them. One niggle - the air conditioning was very noisy - oh and they forgot to give me a shower curtain but other than that I would recommend using this reasonably priced (for New York) hotel as a base. 19 August 2014
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