Rated 4.3 out of 5 by 110
Rated 5.0 out of 5.0 by Dom24 Great location, service, and hotel
The Staybridge in Oakbrook Terrace was conveniently located close to the highways making it easy to get to the Prime Outlets in Aurora or the Loop. It was very clean, comfortable and provided ample space for the entire family(5). The beds and pillows were excellent for a good night sleep and the room was up to date with a kitchennette. The breakfast was convenient and well stocked with a variety of items so everyone had options. The staff was very friendly and accomodating and always willing to help whether with directions, requests, or extra towels. I would recommend this hotel for any families travelling to Chicago who don't want to stay for the fraction of the price of staying downtown.
13 August 2014
Rated 5.0 out of 5.0 by kshan89 beds were very noisy
The beds made lots of creaking noises...every time you moved they would creak very loudly. This kept us awake and woke me up all through the night. Not sure if it was just our room, but it was very aggravating!!
11 August 2014
Rated 4.0 out of 5.0 by jtwirenut Business Trip
Rooms were very nice and clean. The hotel was in middle of a remodel but they did the working during the day while away on business and were gone by the time I returned. Everything was kept very well for being in a remodel phase. I would still stay here again even if it was still under remodelling. Staff did a great job to help with anything we needed.
05 August 2014
Rated 4.0 out of 5.0 by handd Just what I needed
I was in town for some Joint Commission training. This hotel was literally next door. The staff was extremely helpful about getting me to and from my desired locations for a very reasonable price. Their suggestions and helpful insights about restaurants and travel to downtown made my trip. They also gave me a great tip for a park to walk to when I wanted to go outside and enjoy the weather in a safe environment. I will definitely stay here if I come back.
29 July 2014
Rated 4.0 out of 5.0 by Puffins Questionable service?
The hotel itself is nice...the service from the staff was questionable. The first night of our stay we had teenage children running around outside our room at 3:30am and it lasted about an hour so I called the front desk and the phone rang for over five minutes until someone finally picked it up to assist me. The housekeeping must not have been informed how many people where in the room staying because we were short on towels and washcloths every single day and I had to go to the front desk everyday to request more. I asked the front desk to notify or leave a note for housekeeping on the very first day we were short but unfortunately they must have never received the note and we were staying for 7 days so of course I had to go and ask every single day! The only good staff service seemed to come from the kitchen/breakfast staff who seemed always helpful and had the breakfast always presentable and stocked.
23 July 2014
Rated 5.0 out of 5.0 by Eileen75 Great experience
I had a great experience at Staybridge Suites. The suite was roomy, clean and close to our destination. The staff was extremely helpful!
22 July 2014
Rated 1.0 out of 5.0 by turp Don't bother
There are better choices--no maid service on weekends which means no clean towels, bed not made, room not cleaned.
22 July 2014
Rated 5.0 out of 5.0 by Nikkie71 Great location to the conference I attended
For the most part, very good and rooms were clean and quiet and comfortable.
The lobby was under renovation and it was difficult to get to breakfast each morning.
The floor tile being laid was not very attractive.
21 July 2014