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    Staybridge Suites San Antonio Downtown Conv Ctr

    Welcome to your "home away from home" in San Antonio.

    Ideally located in Historic Sunset Station, in the heart of downtown San Antonio, within walking distance of the Alamo, Riverwalk shops & restaurants, Alamodome and Henry B. Gonzalez Convention Center. Our premier location provides upscale accommodations near Fort Sam Houston/SAMMC, Lackland, Randolph as well as Port San Antonio. Several hospitals and busin.

    Each of our guest rooms is a spacious apartment-style suite including a complete kitchen with microwave, stove top, dishwasher and full size refrigerator making it perfect for guests staying more than a few nights. Stay at our pet friendly hotel and enjoy easy access to Historic Sunset Station in downtown San Antonio's historic St. Paul District. The Alamo, Riverwalk, Rivercenter Mall and major events at the Alamodome can all be found less than one mile away.

    For your convenience, enjoy our 24-hour business center & complimentary Wi-Fi. During your stay, we invite you to take advantage of our fully equipped kitchens, laundry services, outdoor pool, a well-equipped fitness center, a lending library and a barbecue pavilion.

    In the morning, be sure to visit our complimentary daily breakfast buffet, and in the evening, join us in our Great Room for complimentary beverages and lite dinner three nights a week. Book today and prepare to "Get Comfortable!"

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    Quick Info

    • Check In: 4:00 PM
    • Check Out: 12:00 PM
    • Minimum Check-In Age: 18
    • Parking
      • Self Parking Fee: 15 USD
    • Print Fact sheet
    • Chat Online
    • Important Update

    Hotel Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Complimentary Breakfast Buffet
    • Standard Wireless Internet service is free for all members
    • On-Site Fitness Center Available
    pet policy
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    GETTING HERE

    STAYBRIDGE SUITES SAN ANTONIO DOWNTOWN CONV CTR
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.6

    based on 336 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    336reviews

    • 5 Stars
      250
    • 4 Stars
      54
    • 3 Stars
      14
    • 2 Stars
      8
    • 1 Stars
      10

    Warm and Inviting Lobby

    By

    18 July 2016

    platinumelite

    Hotel Lobby was warm and inviting. Nice property and conveniently located within walking distance of the Convention Center. Free washer/dryers. Room was cleaned and comfy.

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    ample parking

    By

    17 July 2016

    Parking was great for a downtown motel. Large lot well protected. A bit of a walk to the room. Nice facility overall.

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    ac not functioning

    By

    15 July 2016

    on arrival to room after check in; theromstat reflected 76. as i usually do i changed to much colder setting 55-56, closed all the curtains, turned off all the lights possible. then left the room to cool down. on entering the room after being gone for 3 hours the room was still at 73 i notified the front desk the person answering the phone ask if i had closed the curtains if not to do so and allow the room to cool off, this was a female voice. i informed her that i had done that when i first arrived and have been gone for 3 hours the room was still too warm. Maintence man came and worked on the ac, changed the theromostat out and related he had done all he could at the time he then came back and checked in about 30 minutes and the room was some cooler 68-69. became warmer in the nite again to 72-73, as instructed by the maintence man on leaving the next morning i informed the front desk that the room still was not cooling and was difficult to sleep. "someone will look at it". on arriving back (day 2) the room was again warm, 73-76 and again i called the front desk; again the maintence man came and worked for almost an hour, cleaned the coils etc and again it cooled off some. again on leaving the next am i informed the front desk the room was still warm and difficult to sleep.
    on arrival on day 3 the parking lot where i had been parking the previous days I have a handicapped plate and was given a windshield pass for my car on day of arrival to remain in this parking lot, was blocked off with orange cones but i did find one spot, parked and ask the font desk person what was going on with the parking lot being blocked off (this was the same person i had been speaking to on each occasion) relates "I dont know you have one of our parking passes so it will be fine" an hour later i received a call from someone at the hotel asking me to move my car to the lot across the street to a handicapped space there. i requested someone assist me and again i ask the front desk as i was going to re park my car what was going on again her response was "I dont know" then she went to check with someone in the back and came back and told me i needed to "move my car because of a special event tomorrow" . there was a hotel person at the parking lot to assist me getting to the new parking lot and back to hotel. i ask him what was going on as well as the previous ac problems he relates he will inform someone. on check out i spoke with a marketing manager and related the entire stay difficuties. she related she could not do anything to adjust the bill, other than they had not charged me for 3 days of parking. she did ask if i had ever been ask to move or change rooms; this was never offered, nor was a fan for the room. the marketing manager stated i would be hearing by the end of the day from the general manager; i have yet to hear from anyone. other members of my staff which also stayed at the hotel stated if anything there rooms were too cold, and they too like it cooler to sleep at nite, therefore i feel the ac system was working in some rooms.

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    Excellent Hotel, Disappointed that the room with two beds were not queens

    By

    13 July 2016

    My husband and I stayed for three nights and ended up sleeping in separate beds because the two beds in the room were not queen size.

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