Rated 4.5 out of 5 by 74
Rated 5.0 out of 5.0 by avandeut GREAT HOTEL!!!
The hotel was GREAT!!!! This was our first stay with a Staybridge Suites hotel and we were extremely satisfied. Front Desk was more than helpful and the food for dinner and breakfast were delicious. Location was perfect for us (outside the city but still close enough to visit the zoo and see old town). I would DEFINITELY recommend it!
15 August 2014
Rated 2.0 out of 5.0 by 00001000001 Rude Staff
Rude Front desk staff. Acted upset that I was a Platinum Member, and did not even receive my welcome bonus points
09 August 2014
Rated 1.0 out of 5.0 by tieleman Works
Great hotel if they haven't had all the renovation works going on. New tiles, cleaning carpet, no fitness room, no washing facility. They stated that the washing facility would be out of order one day but it was in fact 21 days. I did pay good money for this Hotel and would have probably chosen another one if I would have known this on forehand.
The people working there though are very nice and helpful. I think if there are no renovation works this hotel could be fantastic and I would definitely recommend it.
30 July 2014
Rated 5.0 out of 5.0 by Patrickandfamily Well kept and updated hotel
Traveling with family. This hotel would be a great place to stay. The hotel is up to date and very clean. The staff always made me feel at home and helped when ever needed. The hotel location is great and is near all the great parks.
30 July 2014
Rated 2.0 out of 5.0 by Neutrons Not a great experience.
Construction in hotel was a nuisance, but not problematic. Staff were not discourteous, but did not seem very engaged. Room was seriously humid due to a leak in the refrigerator. When I reported it, it was fixed that day...but the humidity was never really gone. It was bad enough that the sheets and towels felt damp. There are better options in the area with higher quality and lower prices.
28 July 2014
Rated 5.0 out of 5.0 by Eric Q Always Excellent
Fantastic property. Highly recommended. Attentive and helpful staff. Delicious and complimentary breakfast. Clean and quiet rooms.
18 July 2014
Rated 5.0 out of 5.0 by walbe Perfect Family Retreat from the Tourist Drama
We are from Kentucky and rendezvoused with our son from Montana for a family vacay in San Diego, our favorite city. The two bedroom suite was perfect for two adult couples and was an ideal home base for our adventures which included Coronado, Torrey Pines Beach, Balboa Park, Above the Fireworks event July 4 at Cabrillo Monument, whale watching at Dana Point, the Mission and San Juan Capistrano, the zoo, the safari park, Birch Aquarium, Palm Springs, Gaslamp and La Jolla. Our son flew into SAN and we flew into SNA. Your hotel was a perfect middle location for both.
The staff was engaged, responsive and helpful. The room was generous, clean and comfortable. The patio was our favorite relaxation hangout. Enjoyed the pool and fire pit . Breakfast and weeknight buffets were good and nice hassle free added value to the stay. Access to highways was great…no more than 20 minutes to any point in San Diego, via the 15, 5, 805 and 163 (if you minded to NOT go out at rush hours) plus the Coaster close by if you don’t want to drive at all. Eat out choices were good as well along Mira Mesa boulevard and the food court/fresh market walkable (!) next door.
Five star stay in my opinion. Thanks to all!
16 July 2014
Rated 2.0 out of 5.0 Nice Facilties but Bad Service
The facilities were very well maintained but the service continuously reminded us of a major cost-cutting policy.
1. In-room coffee maker but no daily in-room coffee or coffee filters. The front desk explained that only one packet of coffee is provided with the reservation as a welcome gift and additional packets had to be purchased from the hotel Pantry or guests should use the brewed coffee in the common dining area.
2. Repeatedly had to ask for bath towels for more than 2 people.
3. Repeatedly had to ask for toilet paper. There was never more than one spare roll; that would have been fine if it was replaced whenever we started on that roll.
4. Repeatedly had to ask for towels for the pool. The towel bin was typically empty by late afternoon.
16 July 2014