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    Staybridge Suites Springfield-South

    -Enjoy Springfield, IL Hotel's Outstanding Service With a convenient location just off I-72 in southwest Springfield, the Newly Remodeled Staybridge Suites® Springfield - South hotel offers comfortable accommodations and friendly service for your short-term or extended-stay trip. Whether you're on a business trip or vacation to Springfield, Illinois, our hotel's first-rate amenities are sure to make you feel right at home.-Here on business? The hotel's location in Springfield, IL provides easy access to some of the area's top companies, like Blue Cross Blue Shield, HD Smith and Levi, Ray & Shoup. We're also just five miles from the Prairie Capitol Convention Center. With a Business Center and free wired and Wi-Fi access, you'll have all the tools you need to stay productive.-You can find plenty of entertainment to fill your free time in Springfield, Illinois. The hotel's southwest location puts you within minutes of attractions like Knight's Action Park, Lake Springfield and Piper Glen Golf Course. While in town, be sure to visit Abraham Lincoln's Home and the Lincoln Presidential Library and Museum, both of which are a short drive for the hotel's guests in Springfield, IL.-Our hotel's convenient amenities include a Fitness Center, an indoor pool and an outdoor sports court. Start your day with a hearty breakfast from the free breakfast buffet, and later on join us for the evening Social held every Mon-Thurs from 5:30 pm to 7:30 pm. Make your reservations today!
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    Quick Info

    Hotel Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Complimentary Breakfast Buffet
    • Standard Wireless Internet service is free for all members
    • On-Site Fitness Center Available
    pet policy
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    GETTING HERE

    STAYBRIDGE SUITES SPRINGFIELD-SOUTH
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.5

    based on 165 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    165reviews

    • 5 Stars
      115
    • 4 Stars
      34
    • 3 Stars
      4
    • 2 Stars
      8
    • 1 Stars
      4

    Excellent hotel, great dining nearby

    By

    09 August 2015

    club

    This is a great hotel, very comfortable. The free breakfast is top notch. Quiet location with great dining very near by. We will stay again next year for our family gathering.

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    Disappointed Group of 10.

    By

    06 August 2015

    club

    I booked two 2 bedroom suites and one 1 bedroom suite for two nights for 10 adults. When we arrived at the hotel we were told that they "had some problems with some of their rooms" and they would put us up at the hotel across the parking lot for the first night for free. They offered us 3 rooms for the 10 of us to share. That was not gonna work! They finally decided they would get us 5 rooms. So we dragged our luggage across the parking lot to the other hotel. The next day we checked back at the Staybridge Suites to see if our original rooms were ready. They were NOT.... but they did say they would lock our luggage in their office until they were. We came back to the hotel early afternoon to find that our rooms were finally available. The rooms were very clean and there were plenty of nice thick towels. However, the bathroom doors were so out of square that they wouldn't close completely. 2 couples were sent to room 304 where they found a man cleaning or fixing something in their room. The desk clerk had given them the key to a third floor room instead of a second floor room. This meant they had to drag their luggage to another floor to another room. We were all tired of dragging our luggage from place to place over and over again. Then when we finally returned for the evening neither of their key cards worked in room their room. So.... back to the main desk to get another key.

    The next morning we went to breakfast. When we got there the plates and bowls were all gone. I asked if there were any more and the boy in the back said, very unapologetically, they are in the washer. About 10 minutes later he brought out a handful of plates and bowls that were gone in less than 5 minutes. I ended up eating a cold cinnamon roll and went back to my room. My husband didn't eat breakfast because he didn't get to the plates in time. The others in my party had the same experience earlier in the morning.

    It was very generous of them to pay for our first night at the other hotel, but it was a lot of hassle for a group of senior citizens. There were other folks checking in and receiving rooms when we arrived. Not sure why we were singled out. We were never told what was wrong with the rooms. We even asked the cleaning staff and they weren't aware of any problems with any of the rooms.

    No reasonable person would recommend this hotel to friends and family.

    Posted byHotelStaff
    09 August 2015
    Dear POFTEN, Thank you for taking the time to give us your feedback on your stay. I am sorry that your group was selected to receive five rooms for free. When we are booked and something goes wrong, we try our best to accommodate our guests. I assure you you were not singled out - it all depends on the room type and which rooms we had to put out of order. I do apologize that your room type was one of them. I also apologize that the rooms were not ready when you came back the next morning at 9am. Not only did maintenance have to fix the issue, but we also had housekeeping redo the rooms to make sure they were perfect for you. I do apologize about the issues you experienced at breakfast. We are retraining breakfast staff so that they are better equipped to handle large crowds. Again, thank you for your time and feedback. Sincerely, Ashley Holshouser Front Office Manager spiso-fom@johnson-development.com
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    Good experience for long stays

    By

    31 July 2015

    club

    Most of my stay was as expected. The fact that we had no room service on was not unexpected as the same thing happened at my previous stay. It was a minor thing that did not change my overall opinion of liking this place to stay. The large rooms do not give the feeling of confinement.

    Posted byHotelStaff
    08 August 2015
    Dear Sparky8, Thank you for taking the time to give us your feedback on your stay with us. I do apologize that you didn't get any service in your room. We are an extended stay hotel, so housekeeping service on the weekends is upon request. We are more than happy to fulfill any and all requests. However, I apologize that this was not communicated to you at check-in. I will be training the staff on this. I am pleased to hear that you like to stay here. I am also glad that you enjoy the large rooms. If you happen to stay with us again, please don't hesitate to ask for anything! Sincerely, Ashley Holshouser Front Office Manager spiso-fom@johnson-development.com
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    just not the same

    By

    31 July 2015

    platinumelite

    staff does not clean off tables for evening social or breakfast, they seemed to just chat with each other. The check in staff was very nice and attentive.
    the hotel seemed to have run out of shampoo and only gives hand lotions

    Posted byHotelStaff
    08 August 2015
    Dear janc5, Thank you for taking the time to give us some feedback on your recent stay with us. I am disappointed to hear that you did not enjoy your stay with us. I do apologize that the tables got overlooked during social and breakfast. However, due to your feedback, I can advise the kitchen staff to pay more attention to cleaning the tables off. We did run out of shampoo and I apologize. We did acquire a different type of shampoo that we don't normally carry and had it at the front desk upon request. I am glad that the front desk staff was nice and took care of your needs. If you are ever back in town, I ask that you give us another chance so that we can give you the experience that you deserve. Sincerely, Ashley Holshouser Front Office Manager spiso-fom@johnson-development.com
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