Rated 4.9 out of 5 by 30
Rated 4.0 out of 5.0 by Trudi55 It was all pretty good until this survey
The stay was very nice but I wanted in this survey to explain the negative ratings that I gave. I also needed to correct an answer. But this survey does not allow you to back up a screen, and there was nowhere to express disappointment in the visit.
I wanted to clarify that one employee brought the whole staff score down, to mention that we needed parkas in the hallways and that the flooring is icy cold constantly. I wanted to note that the towels are too heavy, and that our late checkout of 1pm was agreed upon and yet housekeeping came and woke us up at 9:30.
All of the superlatives and my positive rankings for this great hotel are in the survey, but it allows for no suggestions, correction of inconveniences or improvements. What is the point? I give the hotel an 8 but the survey and the management have just ticked me off and score a 2.
21 July 2014
Rated 5.0 out of 5.0 by j4schaef Almost perfect...........
I had to be pretty picky when thinking about the ratings I gave this hotel. The location is around the new and upcoming part of St Petersburg and a short walk to the mainstream downtown. The hotel is a short walk around the coner from the Tampa Bay Rays stadium and the interstate is close by for access to other vacation areas like beaches and activities. The hotel was quiet yet there were a few teams staying there during our stay which was surprising. The laundry was free except for the detergent and softners. This hotel was almost perfect except that the hotel pool wasn't open late enough for a late night dip after being out and about all day. The staff was exceptional and helpful when needed.
17 July 2014
Rated 5.0 out of 5.0 by JoeAtlas Great Stay
The hotel was so beautiful, nice and welcomed. The room was so big and so clean. The beds and pillows were comfy. The mini kitchen was so nice and full of everything I needed to make me feel like home. The complimentary breakfast and reception were awesome!
The only negative thing is that the hotel is located in the vicinity of a big hospital and I could hear the sirens from the ambulance quite often at night.
17 July 2014