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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    96%
    Recommend This Property

    Overall Experience

    4.8

    based on 340 reviews
    96%
    Recommend This Property

    Ratings Breakdown

    340reviews

    • 5 Stars
      291
    • 4 Stars
      29
    • 3 Stars
      8
    • 2 Stars
      8
    • 1 Stars
      4

    Wonderful for Traveler with Family

    By

    06 August 2015

    club

    This is my 3 stay at Staybridge.
    This has become one of my favorite places to vacation with the family and be home away from home.

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    Good Value

    By

    06 August 2015

    club

    We enjoyed our stay overall. Check in was a breeze taking less than 5 minutes. Lovely area with a nice view of the lake.
    The room was nice and clean. Instead of a couch a high top table and chairs would have been nice to be able to see the lake from the room while sitting. Bed was a bit hard. Pillows too soft.
    The towels that we had were clean and fluffy but we only received one wash cloth the first night we stayed. Light service/room straightening is provided on the weekends if you request it by 5 p.m. on Friday. We requested it in plenty of time but the housekeeping lady still passed our room. When we mentioned it to her she said she didn't know. We called the front desk just to let them know. She replaced the towels, leaving one used towel on the handrail in the bathroom, left extra soap, made the bed-leaving a hair, emptied the trash-leaving the bag in the can and did not wipe down any counters or tables.

    Good breakfast but did not include options for those that do not eat pork. i.e. no turkey sausage or turkey bacon.

    Fishing is allowed and poles were available at the front desk but we were told we'd be better off going to the local store and buying one to use. Lovely dock, benches and patio areas.

    The theater rooms' speakers were not connected so the sound quality was very poor. Selection of movies very limited. Chairs in theater room were ok but hard to get out of once reclined. Great idea, tho.
    No bar.
    Overall a good value. We'd stay there again.

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    Expected more

    By

    05 August 2015

    platinumelite

    There are aspects of this property that are very good, great and rewarding. And then some of the more fundamental issues are lacking. And when repeated, tells me that little is done with reviews and suggestions from the past. If you stay there during off peak times and when hotel is not booked solid, things should go well. But at capacity, the hotel does not function as it should. As a repeat guest, I expect better. When asked why issues occur, too many caveats offered up for missing the mark or finger pointing prevails..

    Posted byHotelStaff
    08 August 2015
    Thank you for your comments. I noticed you indicated you do not want to be contacted. Little can be done without information. Please contact my office so I may get more information about your stay.
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    Great service!

    By

    05 August 2015

    club

    Decided to stop in Tallahassee en route to northern Florida. We couldn't have been happier with the Staybridge Suites. The facility was modern and clean; the room was comfortable; and the customer services was unparalleled. Courtney, the young woman at the desk upon our arrival, could not have been more gracious or more helpful. She is an excellent ambassador for Staybridge Suites/IHG and sets the standard for cordiality and professionalism. We would recommend this hotel highly to travelers.

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    Great Place to Stay

    By

    04 August 2015

    The staff makes you feel welcome. The room and hotel are very clean. The bed is comfortable.

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    Staybridge Home away from Home

    By

    04 August 2015

    club

    Absolutely awesome experience, you cannot do better even if you seek help from a travel agency. This is the place to stay.

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    Stay Nowhere Else

    By

    30 July 2015

    club

    Easy access to downtown, beautiful grounds, friendly staff, clean, quiet, awesome suites and a breakfast buffet and social hour that rocks!

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    Comfortable bed and great service

    By

    30 July 2015

    club

    Very relaxing and quiet weekend stay! The rooms were clean and the location was excellent for travel.

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    Great place to stay

    By

    30 July 2015

    club

    This was a great place to stay. Very clean, friendly staff. The only issue we had was when they were serving the free buffet late in the day. Not much was put out but that could also be due to some people taking way too much. I was there on business but would definitely stay there for pleasure as well.

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    Excellent hotel

    By

    30 July 2015

    Great location, nice setting, good breakfast, very comfortable

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    Simply the best.

    By

    29 July 2015

    club

    This is what a hotel stay should be like. Great facilities, great staff. Cleanliness and smiles. All the staff make you feel like you are staying with them, and they want you to. Two best front desk reps -- R and C! (You know who you are.)

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    Check in

    By

    23 July 2015

    club

    Check in clerk was very good. Friendly and helpful. He was right on top of everything I needed when I checked in and used the Pantry

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