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Rated 4.4 out of 5 by 200 reviewers.
Rated 5.0 out of 5.0 by Staybridge Richmond Hill Clean quiet safe convenient to good restaurants in Richmond Hill, including Chi Star -- try the lobster maggi! Great value. 21 November 2014
Rated 3.0 out of 5.0 by nice room and staff but a few issues Cold room due to problem with heating system in room. It was fixed for our second night's stay. Had to be moved to another room due to strong chlorine smell from pool since my mother has asthma. Hotel staff was accomodating and tried to help with isues. 20 November 2014
Rated 5.0 out of 5.0 by MY stay at Staybridge good environment at hotel. very comfortable bed and an excellent breakfast to get you going in the morning. laundry facilities were nice to have instead of finding one close being working a six day week . 18 November 2014
Rated 5.0 out of 5.0 Always enjoy Staybridge I try to stay at Staybridges as long as the price is right. I enjoy the beer and wine that they serve at most sites, but this one did not. It is like having your own comfortable apartment. Generally the employees are very nice and always have smiles on their faces. It is always nice to stay at an establishment where it seems the employees love their job. 18 November 2014
Rated 5.0 out of 5.0 by Always an excellent stay I stay at this hotel on a regular basis and I can honestly say I have never been disappointed. The staff are very friendly, the rooms are comfortable, the breakfast and socials are very well done with excellent food and service. 17 November 2014
Rated 5.0 out of 5.0 by In town to visit son who attends Seneca College Newnham Campus We have previously stayed at the Holiday Inn Express in this area. We thought we would try this hotel for a change (still part of the IHG family so we still got points). This location is a very quick drive down the DVP, to the Seneca Newnham Campus. The advantage of this hotel over the nearby HIE, is the full kitchen in each room. Our teenage girls were able to make their nighttime noodles on the stove. The only thing to note was that we were a bit surprised by all the people and small dogs in and around the front lobby when we first arrived. We are not used to that in this level of hotel. The dogs were all leashed and well behaved. It was just different to see! As we were checking out, the front desk man explained to me that people often stay at this hotel long-term due to fires etc at their homes and that is why their pets were there with them. As well, a lot of the long-term residents come down to the main floor area to socialize in the evening. Then it all made sense... it kind of reminded me of a British hotel, in that regard! 15 November 2014
Rated 5.0 out of 5.0 by Great location, cozy hotel This is the 2nd time I stayed at the Staybridge Suites Markham/Thornhill. I like the setup of the suite that you have separate sleeping area if privacy is required. Also, price is good compared to other hotels that offer a suite. Keep it up. 13 November 2014
Rated 3.0 out of 5.0 by Nice to have a small kitchen, but the internet speed is unacceptable My only issue during my stay was the internet. The speed was so slow that at most times I received connection timeouts, making it extremely difficult to get work done. At one point, I contacted the front desk as the internet password had changed mid week - the password I had been given at check-in no longer worked, and neither did any of the passwords provided on the guest info calendar. The front desk attendant provided me with the new password over the phone, I asked him to stay on the line while I made sure I got connected (the phone call at this point had been no more than 2 min)- once I was connected I was about to ask about the speed, but perhaps made the mistake of starting my question off with "Okay...." because at that point, he rushed off the phone and hung up on me. Speed issues continued through the week, especially between the hours of 5-10pm, which meant I had to stay up past midnight to get things done that I would normally have completed before dinner. I have been staying in the area quite frequently for business over the past two years, so the option for a kitchen was really appealing after dining out for so many meals. Unfortunately, if I cannot get work done due to the terrible internet service, having a kitchen just isn't worth the larger hassle. I will be returning to my previous hotel choices for my future stays in the Markham/Richmond Hill/Thornhill area. 11 November 2014
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