Rated 4.4 out of 5 by 36
Rated 5.0 out of 5.0 by Mrs CT Comfortable accomadations and great service
We visited the Kutztown Folk Fair and also Dorney Park. We enjoyed the stay so much that we plan to return next year.
July 19, 2014
Rated 5.0 out of 5.0 by DefenseLawyer Awesome Staff
We checked in after 10pm and the pool and hot tub were closed however we were not advised about this when we made the reservation. The staff made sure my son and i got to enjoy the pool and hot tub after hours since i made it clear when i reserved the room that we intended to use both.
Exceptional staff experience.
July 18, 2014
Rated 5.0 out of 5.0 by pattie59 comfortable living space
Room was clean and comfortable we had 2 adults and 1 toddler and there was enough room. The front desk service could have been more accomdating. Breakfast was good. pool was very clean
July 13, 2014
Rated 5.0 out of 5.0 by 71471 Excellent Customer Service
Hotel was excellent more than what I expected. Customer Service was top notch. Thanks for a wonderful stay.
July 9, 2014
Rated 2.0 out of 5.0 by stybrdgeatpa Hotel is very nice, cleaning is miserable
This is a nice property, and well kept for the most part. I have stayed here before and never had the poor experience I did this stay. There were many from my company staying at this hotel and we were all very disappointed in the cleaning practices this location has adopted. I was at this hotel for nearly three weeks, and my toilet was never cleaned once, room was never vacuumed, counters were never cleaned, bed sheets not changed, bathroom items not replaced. Most staybridge suites do the light touch service, but never have I experienced this at any other property.
July 5, 2014
Rated 5.0 out of 5.0 by gojo Very clean,great staff
We have stayed at your hotel for 3 separate times. All stays have been excellent. The breakfast and snacks in the late afternoon are better than all other hotels we stay in during our other vacations across the country. I would like to say that your guest services manager, Amy is a real asset to your hotel and she will do anything possible to make your stay a pleasant one.
June 25, 2014
Rated 5.0 out of 5.0 by janbrave Comfortable Bed and great service
This property is close to new on all counts. The layout is great for two people or for a small family. The Wolfgang Puck coffee was really tasty and delightful, and I drank a lot of it in my room and in the common area where the hot breakfast buffet was offered. The kitchenette complete with dishwasher was more than I needed for the one night that my friend and I were there. This is certainly a well-managed property---although on the pricey side.
June 24, 2014
Rated 5.0 out of 5.0 by gojo Our third stay.
We have stayed at your hotel for the last 3 years for our visit to Dorney Park with our grandchildren. The breakfast is great and the food you offer on weekdays in the afternoon and the complimentary beverages is excellent. Your hotel is the only place that we stay at that offers these perks to there customers. You have a great hotel and there is no reason to stay anyplace else. Your guest services manager Amy, is a true asset to your hotel. She will do anything possible to make your stay comfortable. We will be back, The Orlando"s
June 24, 2014