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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.6

    based on 123 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    123reviews

    • 5 Stars
      92
    • 4 Stars
      19
    • 3 Stars
      7
    • 2 Stars
      5
    • 1 Stars

    great night for family stay

    By

    July 29, 2015

    Arrived after 8p and were greeted with smiling staff, who told us that they overbooked, and complimented us with a two room suite. The quality of the stay, although only overnight, made all the difference in our travel. We all slept well, and in the morning enjoyed a really good breakfast. The meal surprised us as we're now accustomed to hotels offering free breakfast and mostly providing cold cereal, and pre-packaged foods. There were hot cooked items and many choices. And, the coffee was terrific.
    Overall a great stay, with a pleasant surprise of kindness.

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    Great place to stay while visiting Dorney Park

    By

    July 29, 2015

    club

    We originally booked this hotel for 2 nights for my son's birthday trip to Dorney Park. Unfortunatly Mother Nature didn't want to work with us so we had to extend our stay 1 more night when we checked in.

    The Clerk at the front desk quickly fixed our reservations on the spot.

    When we got to our room it was exactly as described online. We were very happy with the cleanliness of the room.

    The bed was very comfortable as was the pull out couch according to the kids.

    The breakfast bar was an absolute hit with the family. very good food choices, although, I would suggest a more kid friendly cereal like Fruit Loops or something like that for the younger kids.

    We stopped in for one of the Social Hour times to see what it was all about. My daughter loved the quesadilla's.

    If you get hungry late at night there was a little pantry that had lots of snacks and such to eat.

    There was also a resturant on the other side of the parking lot, Boston's, whose menu is in the room. We tried out a few of their desserts late night one night, Very Good.

    The pool was great. The whole family loved it.

    The location of this hotel to the park is about 10 min away depending on the traffic. The day we did Dorney we eneded up leaving the park and comeing back to have lunch in the room since it wasn't far down the road. Much cheaper option.

    I Highly Recomend this hotel to anyone traveling.

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    lässt zu wünschen übrig

    By

    July 27, 2015

    platinumelite

    leider nicht das von mir in Holiday Inn gewohnte Niveau,
    schlechter Zimmerservice, fehlende Sauberkeit

    Posted byHotelStaff
    July 29, 2015
    Thank you for taking the time to let us know about your stay. I am very sorry that we did not exceed your expectations. I have shared your feedback with our housekeeping team and are taking the correct measures to ensure we do not have the same problem in the future.
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    StayBridge Allentown West

    By

    July 27, 2015

    club

    Amy and Denise at the front desk will take good care of you. Very friendly, and attentive to anything you need help with!

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    breakfast andpool

    By

    July 22, 2015

    platinumelite

    Enjoyed the breakfast very much and liked the fact that there was an indoor pool

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    Great outdoor patio

    By

    July 22, 2015

    The outdoor patio was shaded with 2 grills for guests to use. Very nice rooms and overall clean and comfortable facility.

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    Fit for a fanily with more than 4

    By

    July 19, 2015

    club

    We had a wonderful suite to fit our family of 5. We had plenty of room, the beds were comfortable and no fighting over television channels or for the bathroom. This had 2 bedrooms plus a center room with a comfy couch. Kitchen too. We have decided ti stay at Staybridge Suites whenever we travel. Which could be more now that we found the perfect place

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    Great Customer Service

    By

    July 16, 2015

    The staff was extremely helpful and timely with requests. Unfortunately, the hallway outside our room had an odor. You couldn't leave the door open too long or it would creep into the room. Was a combination of cigarette smoke and cleaning products. The room wasn't extremely clean when we arrived but there was a note on the sink explaining their forms of room service. And adding a guide channel to the television would be a great feature. Otherwise our stay was good.

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    Great Overall Experience

    By

    July 15, 2015

    We stayed at the Staybridge Suites Allentown West for the weekend. For a pet friendly hotel I was very pleased that there were no pet odors or stains. The staff was very friendly and welcoming. Our suite was clean, roomy, and felt like home away from home. Many great amenities were offered, but we did not have time to use all of them. The location was great, too, as we needed to shop at a nearby Super Walmart but there was also a Walgreens nearby as well as several fast food places. This hotel has taken over the number one spot for best pet friendly hotel that my family has stayed at over the past few years. I wished we could have stayed longer, but Staybridge Suites will be my first choice whenever we travel. This is the first time I didn't have at least one negative thing to say about a hotel. Great job Staybridge!

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    great service

    By

    July 15, 2015

    club

    this hotel like all staybridges were clean and comfy

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    Good overall

    By

    July 15, 2015

    club

    Overall good. staffs are really friendly. Check-in at 3pm was convenient. Really bad smoke smell on the corridor out of the elevator on the 3rd FL. You should stop breathing at least for 20 seconds.. Pool wasn't that clean. I can see something in the water..

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    great traveling experiencew

    By

    July 13, 2015

    platinumelite

    The hotel was clean and the people were great.
    The room alone was one of the highlights of our vacation.

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