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Rated 4.6 out of 5 by 47 reviewers.
Rated 5.0 out of 5.0 by Allentown West accommodations for East Coast Classic Nicest hotel/motel we have stayed in. Very clean, reasonably priced, safe area, quiet. Friendly staff. August 11, 2014
Rated 5.0 out of 5.0 by Exceeded expectations! I travel several times a year for business, and have stayed at a variety of hotels. Staybridge Suites has moved to the top of the list of hotels I will look for in the areas that I am traveling too. Overall and friendly, comfortable, very enjoyable experience. July 29, 2014
Rated 5.0 out of 5.0 by Another enjoyable stay I have been visiting Trexlertown every summer to coach cyclists at the Valley Preferred Cycling Center. A few years ago I decided to try this hotel out and it has been great. It's not home but it is the next best thing to it and that's important to me when I'm away for extended periods. The staff is very friendly and helpful. The rooms are very comfortable and the breakfast buffet is great. I've got nothing but good things to say about this place. July 28, 2014
Rated 5.0 out of 5.0 by Comfortable accomadations and great service We visited the Kutztown Folk Fair and also Dorney Park. We enjoyed the stay so much that we plan to return next year. July 19, 2014
Rated 5.0 out of 5.0 by Awesome Staff We checked in after 10pm and the pool and hot tub were closed however we were not advised about this when we made the reservation. The staff made sure my son and i got to enjoy the pool and hot tub after hours since i made it clear when i reserved the room that we intended to use both. Exceptional staff experience. July 18, 2014
Rated 5.0 out of 5.0 by comfortable living space Room was clean and comfortable we had 2 adults and 1 toddler and there was enough room. The front desk service could have been more accomdating. Breakfast was good. pool was very clean July 13, 2014
Rated 5.0 out of 5.0 by Excellent Customer Service Hotel was excellent more than what I expected. Customer Service was top notch. Thanks for a wonderful stay. July 9, 2014
Rated 2.0 out of 5.0 by Hotel is very nice, cleaning is miserable This is a nice property, and well kept for the most part. I have stayed here before and never had the poor experience I did this stay. There were many from my company staying at this hotel and we were all very disappointed in the cleaning practices this location has adopted. I was at this hotel for nearly three weeks, and my toilet was never cleaned once, room was never vacuumed, counters were never cleaned, bed sheets not changed, bathroom items not replaced. Most staybridge suites do the light touch service, but never have I experienced this at any other property. July 5, 2014
Rated 5.0 out of 5.0 by Very clean,great staff We have stayed at your hotel for 3 separate times. All stays have been excellent. The breakfast and snacks in the late afternoon are better than all other hotels we stay in during our other vacations across the country. I would like to say that your guest services manager, Amy is a real asset to your hotel and she will do anything possible to make your stay a pleasant one. June 25, 2014
Rated 5.0 out of 5.0 by Comfortable Bed and great service This property is close to new on all counts. The layout is great for two people or for a small family. The Wolfgang Puck coffee was really tasty and delightful, and I drank a lot of it in my room and in the common area where the hot breakfast buffet was offered. The kitchenette complete with dishwasher was more than I needed for the one night that my friend and I were there. This is certainly a well-managed property---although on the pricey side. June 24, 2014
Rated 5.0 out of 5.0 by Our third stay. We have stayed at your hotel for the last 3 years for our visit to Dorney Park with our grandchildren. The breakfast is great and the food you offer on weekdays in the afternoon and the complimentary beverages is excellent. Your hotel is the only place that we stay at that offers these perks to there customers. You have a great hotel and there is no reason to stay anyplace else. Your guest services manager Amy, is a true asset to your hotel. She will do anything possible to make your stay comfortable. We will be back, The Orlando"s June 24, 2014
Rated 5.0 out of 5.0 by Exceeded expectations I was pleasantly surprised at the comfort and spaciousness of the room. The room and facility were clean and gave a great first impression. I would definitely look to stay here in the future. June 19, 2014
Rated 5.0 out of 5.0 by a place i will return to very nice place, clean over the entire property excellent staff June 18, 2014
Rated 5.0 out of 5.0 by great place to stay They go beyond my expectations to make you comfortable! June 18, 2014
Rated 3.0 out of 5.0 by Friendly helpful staff Very friendly hotel staff (Manager Excluded), meals fresh and ready, like hot dogs and veggie pizza. Modern, clean appearance. June 11, 2014
Rated 4.0 out of 5.0 by Clean and generally comfortable We stayed here for three nights. It's a clean, pleasant hotel that's close to the highway. The breakfast selection was good. The mattress on the sofa bed was not comfortable; it's too thin and my son couldn't get a good night's sleep. Otherwise, it's a good place for a small family. The kitchen has all the necessary utensils, plates and appliances. Staff at the front desk were very nice. June 2, 2014
Rated 5.0 out of 5.0 by Home away from home My husband works in the telecommunications industry which requires us to travel every few months and we stayed here from June of last year until this month... Loved it! The room was awesome as was the staff, especially Amy, Tiffany and Pam. They made our entire stay very comfortable and pleasant. The rooms are very clean, spacious and set up just like an apartment with a full refrigerator, cook top stove and fully stocked with pots, pans, cooking and eating utensils. The bathroom is large, bright and private with big, clean fluffy towels. Flat screens in both the living room and bedroom. The bed was extremely comfy and clean! You can do your laundry downstairs for free and all the machines work perfectly. The free breakfast and dinners are yummy also. They have a pool and hot tub that are also very clean and well kept. This hotel is in a very safe neighborhood and has a Boston' sports bar and restaurant in the same parking lot with super good food and friendly staff... The management and staff at this Staybridge take great pride in their work to keep this place clean and the guests happy at all times. They are very down to earth folks there, not snooty or snobbish like a lot of other hotels. If we find ourselves back in Allentown we will definitely be staying here... Thanks for everything, you guys rock!!! February 19, 2014
Rated 5.0 out of 5.0 by spacious and inviting My family had a wonderful experience the only con is we had to request to have the trash removed daily. January 3, 2014
Rated 5.0 out of 5.0 by Felt like a resort Our seven day stay at your well-appointed facility reminded us of resort living. We had everything we needed and enjoyed all aspects of the facility, even entertaining family at the lovely pool. December 10, 2013
Rated 2.0 out of 5.0 by Great Staff, but the hotel needs some upkeep We recently stayed at the hotel over the Thanksgiving holiday while visiting family. We also brought our dog, which makes this hotel a great place to stay. The staff is wonderful - helpful and friendly - and made us feel like family! However, for all of our stays at this hotel, there is always somethings wrong in our rooms. This time, the doors to the double bedroom suite would not latch shut. One of the cables was missing from the TV in that room, which caused me to do some troubleshooting at 11:30 pm and involved a trip to the front desk for the missing cable (which the front desk was extremely helpful in locating another cable!). By midnight, the TV was working! In the king bedroom, the bedside phone was dead. This might be a problem for someone having to call for help and unable to reach the other phone near the kitchenette. Otherwise, we will continue to stay here if we bring our dog, bu there are other nicer hotels (kept up and clean) in the area - perhaps a better value for the money. December 6, 2013
Rated 5.0 out of 5.0 by Great staff at a great location The staff is always friendly, smiling and willing to help. Very convenient location in a busy industrial park. Restaurants within walking distance. Other great restaurants in the area including downtown Allentown only a few easy miles away. Spacious rooms with good internet. A good breakfast selection along with evening manager's specials. Hard to beat for work or play as even Dorney Park is just a hop, skip and a jump away! November 19, 2013
Rated 4.0 out of 5.0 by amiable staff stress-free atmosphere staff very helpful and accomodating room clean and extra supplies easily obtained polite and gracious employees ready willing and able to set any snags right nicely located easy parking a total pleasure could use a pool, please November 6, 2013
Rated 4.0 out of 5.0 by Comfortable bed and great service. The one main problem with this Staybridge Suites is the Internet service: is slow, not dependable, off site support service is very poor! November 4, 2013
Rated 2.0 out of 5.0 by Mixed Bag Hot tub was COLD...The pool lift for handicapped son did not work. Breakfeast was good. Staff pleasant. October 17, 2013
Rated 5.0 out of 5.0 by Great home away from home I often come here on business and this clearly feels like a home. The recepcionist are great, always helpful and with a smile. Breakfast has a large variety and outside if you want you can even do your own barbeque or you have a basketball court. The rooms are clean and quiet and its easily located near the highway. Would certainly recommend it, the people that work there really make you feel at home! October 15, 2013
Rated 5.0 out of 5.0 by Superb This property was above the norm and an excellent place to stay. Highly recommend to travelers anywhere anytime. I will return again soon. October 5, 2013
Rated 5.0 out of 5.0 by Outstanding! I travel for my job and I travel as a hobbie so I get the chance to travel quite a bit. I have stayed at some the best hotels the US has to offer so I know what's great/good and what's not. I had never stayed at a StayBridge ever only because I had never heard of them. They may have to step up their marketing in the world of all things travel media. For an economy "Stay" hotel, the best! The room and beds were amazingly 1st class. The place was spik and span clean. Not one complaint from me here. Staff was extreemly friendly and just franky "nice". They really like what they do. Imagine that! We did my daughter's 30th birthday wine tour in Allentown PA on a Saturday and stayed with my entire family in multiple rooms on mutiple floors and everyone loved it. Too bad it was only for a was premo...and 2 TV's in both the living room and bedroom. How great is that? Although didn't watch as much as I would have liked but it was nice to have them when we did. College football! I highly recommend the Allentown PA StayBridge. PSZ October 2, 2013
Rated 4.0 out of 5.0 by very polite staff The only thing i would suggest on your stay is to request a room on the top floor. The walls and ceiling are not very sound proof. Was woken up at 5 am by the slamming of drawers and heavy footsteps from the room above us. Other than that it was a great stay and will definitely go back. October 1, 2013
Rated 5.0 out of 5.0 by Probably the Best The Staybridge in Allentown West has been probably the best Staybridge, if not IHG hotel I've stayed at. The staff have been more than inviting & have made my experience truly a home away from home. Thank you everyone there for everything. September 30, 2013
Rated 5.0 out of 5.0 by Very Nice! Very nice place to stay! Room was big and beds were in a separate room which was nice! Had a little kitchen too. Cute atmosphere. Highly recommend. Close to Crystal Caves and nice sports bar walking distance and cool diner as well. August 29, 2013
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