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    Staybridge Suites Alpharetta-North Point

    Alpharetta, GA Hotel is Awarded for Excellence.

    Situated in the heart of Alpharetta's business district, one of the South's fastest growing communities, the Staybridge Suites® Alpharetta - North Point hotel is near the Atlanta area. Guests are just a short drive from major Atlanta attractions like the Georgia Aquarium and the World of Coca-Cola. Our Quality Excellence Award-winning extended-stay hotel is the best choice for discerning travelers.

    Ranked by Forbes as the number-1 "reloville" in the US, Alpharetta is home to the most affluent business community in the Atlanta area. Our location places business travelers close to more than 3,600 businesses, including IBM, Hewlett-Packard and GE.

    Experience one of the most visited cities in the South. Our close proximity to Atlanta makes for ideal day trips. Visit the Atlanta Zoo and the Botanical Gardens, or attend a Braves game at Turner Field. Alpharetta itself has a variety of attractions. Outdoor lovers enjoy the Big Creek Greenway, while shoppers spend the day at the North Point Mall or Avalon with over 200 stores!

    Our professional staff is poised to meet the needs of every visitor, from corporate guests to those seeking extended stay hotels around Atlanta. Purchase snacks from the Pantry to enjoy as you lounge in the outdoor living space with a fire pit. Enjoy a complimentary breakfast and Wi-Fi access while you use the free laundry facility. "Get Comfortable" with us!

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    Quick Info

    • Check In: 3:00 PM
    • Check Out: 12:00 PM
    • Minimum Check-In Age: 21
    • Late Check Out Available
    • Parking: Free
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    • Important Update
      [{"start": "1413777600000","end":"1430452800000", "desc": "The pool will be closed for the winter until May 1, 2015."}]

    Hotel Highlights

    • On-site Guest Self-Laundry Facilities
    • Housekeeping Full Service
    • Complimentary Breakfast Buffet
    • Standard Wireless Internet service is free for all members
    • On-Site Fitness Center Available
    • Complimentary Shuttle Available
    pet policy
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    local guide
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    groups and meetings
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    green engage

    GETTING HERE

    STAYBRIDGE SUITES ALPHARETTA-NORTH POINT
    Palo Alto Airport of Santa Clara County
    20 Minutes, 10 Miles
    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    90%
    Recommend This Property

    Overall Experience

    4.3

    based on 126 reviews
    90%
    Recommend This Property

    Ratings Breakdown

    126reviews

    • 5 Stars
      77
    • 4 Stars
      30
    • 3 Stars
      8
    • 2 Stars
      7
    • 1 Stars
      4

    Nice hotel for a business trip

    By

    mars 23, 2015

    My second experience at this location was about the same as the first.. adequate for my needs. I thought the AC was very noisy, and a neighboring room had a barking dog that kept me awake several times, but everything else was good.

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    Odor in many rooms

    By

    mars 23, 2015

    platinumelite

    There was a strong odor in my room that was brought to the attention of the front desk to multiple people on several occasions. They first offered to clean the room, which did not help the odor, then they offered to move, but only after a week because of capacity issues all the while I just had to stay in the room and live with the odor. After directly inquiring why doesn't the hotel have an ozone machine, they stated they did and they would run it that day. Why did I need to bring up the ozone machine for someone to decide that they would finally run it? If there is a noticeable odor in the room, why wouldn't it get run before I arrived? I asked a front desk person to come to my room and they acknowledged the strong odor, why wasn't this taken care of before it was ok'd for a guest to stay in? I also asked for a scheduled cleaning on the same day as there would be people in there setting up the machine anyway. I was doing paperwork that day and waited all day, neither the cleaning or the ozone machine was brought in. Additionally I was staying with the company credit card on file and this was supposed to be direct billed. They ended up charging my credit card that was supposed to be for incidentals and I had to bring it to management's attention, to which they did correct eventually. I stay in extended stays much of the year due to the nature of my career and I would say that this Staybridge ranks among the worst stays I have had. The front desk was not helpful and when I asked for a non scheduled cleaning from Derik, he rolled his eyes and stated "We can't have people in the room while the ozone machine is running", but why couldn't they clean the room before then? Or after? And to top it off, he stated he put in the order and neither came in, for cleaning or for ozone. As I am also in a customer facing career I know the first rule is to tell me what you can do, not what you can't. I feel like the front desk put roadblocks to every request I made and just told me what they couldn't do, then when I worked something out that they could do, it never got done. I am not a picky person (I asked for ONE cleaning in the two weeks I was there) but when there is a noticeable odor in my room that affects my sleep and even gets into my clothes, I expect it to be handled in an expeditious manner. Will I stay there again? Not if I can help it. I would suggest the hotel analyze their processes and runs a root failure analysis because in the end of the day the customer experience at a hotel is the most important thing, and I feel like this hotel missed on several occasions when they should have been able to rectify the situation.

    Posted byHotelStaff
    mars 25, 2015
    I sincerely appreciate your comments. I hate that we did not provide the level of service indicative of that which we are known to provide. Please accept my sincere apologies. I hope you will give us an opportunity in the future to prove how great we can be.
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    Great place

    By

    mars 20, 2015

    platinumelite

    We were there to visit family and had a wonderful time. Loved the hotel and will happily return there.

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    Very good

    By

    mars 18, 2015

    This hotel really worked for me. The suite was well appointed and comfortable. This property was dog friendly so while I didn't have my dog with me, it was nice to see other people with pets.

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