Rated 4.5 out of 5 by 111
Rated 5.0 out of 5.0 by Janet47AZ Great Suite and Hotel
This was our first stay at a Staybridge. We were travelling across country with our dog and our choices of hotel were limited. We previously had only stayed at another local chain which does not accept dogs.
Regardless of whether our dog is with us, we are now switching our loyalty from our previous favorite to Staybridge when it is available. The suite was beautiful - very up-to-date décor, quiet and clean!
The public areas were equally as nice. I just wish the other hotel chains that we stayed with in our journey across country had been as attractive as this hotels.
August 19, 2014
Rated 4.0 out of 5.0 by dwwamarillo Cleaning
Hotel was nice but I think the cleaning staff could have done a little better. There was always a surprise, or a visit down to the customer service counter, when I arrived back to the hotel in the evenings. The first day, I didn't get my coffee packets replaced and my dishes were simply rinsed out and placed back in the cabinet. I could tell since there were still coffee stains in the coffee cups that were in the cupboard. The second day, my dishes weren't even rinsed out still sitting in the sink, my bathroom trash was sitting on the bathroom counter and still no coffee. The third day I realized that I was never given clean towels the previous two days so I had to ask for some. Again, I didn't get coffee so I asked for some along with my towels. This time my bathroom trash was taken, but they then left an entire roll of trash bags on the bathroom counter. On my last day, I finally got the coffee packets in the room but I didn't make coffee because for some reason all the mugs were taken out of the room.
I was lucky to get replacement soap, shampoo and lotion bottles.
The entire thing just made me question how well they clean the rooms from day to day.
Other than that, the hotel was what I would expect for the price.
Most folks staying there seemed to really like the free beer on certain evenings during the week. I think the intention is to create a sense of community in the lobby, having everyone socialize over beer and bar food. To me, it just felt like it turned the lobby into a "not so nice" sports bar. It wasn't my cup of tea.
August 18, 2014
Rated 5.0 out of 5.0 by elementary teacher Love the indoor pool.
Our family stayed at this Staybridge for business and pleasure reasons. The heated indoor pool was so much fun our 5 year old loved it. The bed was so comfortable we overslept. The room was very clean and well equipped for our needs. The only complaint we had was... when we called to the front desk for nearby restaurant recommendations and cable questions the front desk personnel hung up the phone abruptly before we could end the call. Rude but we overlooked that because of the other great qualities of our stay. Otherwise we would recommend this hotel.
August 13, 2014