Rated 5.0 out of 5.0 by LisaW Your staff is amazing!
I truly believe your staff should be commended on its service! There were several issues that could have made my stay a very difficult one, but your professional staff took charge and helped me. I do not think it was because I was there with IHG for training, I believe I could have been just another guest and I would have gotten the same service!
Julius at the desk was extremely helpful when I called in from out of state to inquire about transportation from the airport at a late hour. He was also very efficient and friendly when I checked in, making sure I knew where everything was at in the hotel. Ramiz was an awesome van driver, he picked me up at the train station within 5 minutes of me calling. This in itself was priceless since it was getting late and I was outside alone in a dark area by the station, not knowing the area made me feel a little uneasy. Ramiz had a friendly smile and very accommodating attitude. Throughout the week he was always ready and quick to pick us up from various destinations and went out of his way to make sure everyone was being cared for. Again I do not think this was because he knew we were with IHG training, this was his dedication and professionalism on the job!
My final employee I'd like to name is Valerie. On my day of check out I noticed later that my credit card had been billed for room and tax rather than the company card. This was a bit upsetting for me as my account could not cover such a large approval amount and I was traveling for a few more days. She promptly called my bank and got the approval taken off and apologized very extensively for the error. This turned what could have been very detrimental to me into something that was painless and taken care of quickly. I want to thank all of your staff for being so friendly and helpful! They are an asset to your Hotel and you are very lucky to have such wonderful people on your team!
Thank you again for such a wonderful stay I hope to get back in the area one day. When I do I will not hesitate to choose Staybridge Suites!
Director of Sales
May 21, 2013
Rated 5.0 out of 5.0 by Stranger Feel at home away from home!
We only stayed one night to change things up a bit and to get away from the routine, but we thoroughly enjoyed it! The suite was only $10 more per night, so it was a no-brainer for us to go with that. The room felt very cozy, clean, and large. It seemed to have everything you can possibly need: full size fridge, microwave, stove, dishwasher, pots, pans, glasses, paper towels, can/bottle opener, even a corkscrew! A TV in both living room and bedroom, wow! There is no TV guide, but we didn't come here to watch TV all day, so it wasn't a big deal. Another great feature - they allow pets. Quite a great experience overall. This is one of the best hotel rooms we've stayed in.
May 18, 2013
Rated 5.0 out of 5.0 by trousey outstanding in everything the best I stay place to stay
This is one of the hotel us alway wish you could stay in went you are on the road.
May 17, 2013
Rated 5.0 out of 5.0 by Yellow1 Location, location, location
Great place to stay, within walking distance of a number of nice restaurants and shopping. Between that and the easy access to the shuttle you can get by without a car, which really helps out with the travel budget!!
May 15, 2013
Rated 4.0 out of 5.0 by Kenny63 Nice location for Elekta headquarters
Checked in late due to two hour flight delay into ATL. Arrived from the airport around 12:30am hungry and tired. Nothing open in the immediate area! Wished I had stopped in downtown area to eat before checking in. I would think that something in the area would be open, even McDonald's and Wendy's was closed lol!!
May 8, 2013
Rated 4.0 out of 5.0 by Lee24 All around nice hotel and rooms in great location
I always enjoy this hotel. The rooms are comfy but the refrigerator was annoying loud in this room. I was also disappointed when I needed to ask for a toothbrush and had to purchase one for $3.
Otherwise, room was nice, brkfst was delicious and enjoyed our stay!
May 4, 2013
Rated 4.0 out of 5.0 by Melissa757 "The Shuttle Guys"
Your location has the BEST shuttle staff I've ever met. I do a lot of traveling and Ramez & the other van driver went above & beyond for us. It' was great to walk in and see those guys still there, Those 2 make guest want to come back..... Two thumbs up for those guys!!
Housekeeping clean my room 1 day but didn't take trash out, didn't understand that one?
Social is great but the one lady working it, she didn't understand English when trying to ask a question. She kept inside pretty clean but some focus needs to be on the patio area as well. It's a busy area, you can see the guest use it a lot and it needs to be cleaned on a daily basis, especially after evening social.
April 24, 2013
Rated 5.0 out of 5.0 by CKTOBE Great Hotel & Staff
Great stay as always when I come to the area for training. The two night van drivers are the best as always. They go out of there way to take care of us.
April 24, 2013