Rated 4.5 out of 5 by 15
Rated 5.0 out of 5.0 by Houston68 Men Sleeping In Lobby
I wanted to alert you to the problems I had during my stay. From approximately 10pm until 1am I observed two guys sleeping/laying on the sofa near the fireplace. A six pack of beer on the table. I was about to report this when I observed the front desk girl hanging out with the guy that was awake, joking around. These were invited guests of the hotel or clerk? I was scared. I was not expecting to see men laying on the sofa, asleep, with beer there like some sort of flophouse, it was a scene right out go the streets, and your employees were part of it. We could not sit by the fireplace unless we wanted to move the young man sleeping/passed out on the sofa! It was surreal and I have reported this to the IHG survey I just received.
I have never seen an IHG affiliated property acting like this......men, beer, sleeping in lobby as friends of the employees?!
November 12, 2013
Rated 5.0 out of 5.0 by Dawn27 Very kind staff
The front desk attendant was so kind and accommodating at check-in and throughout our stay. Wonderful breakfast, laundry is available 24/7, and workout was there, should I not have been too lazy to use it!
October 27, 2013
Rated 5.0 out of 5.0 by Ashley2013 Will be back!
Everything was wonderful and te continental breakfast was outstanding!
October 23, 2013
Rated 5.0 out of 5.0 by IHGArmyHotelFan Best scented hotel, extra clean, and with a welcoming, cozy lobby
This is the second Staybridge I have ever stayed in, and there was a continuous, clean fragrance throughout the building, the entire stay! The clean feel, and the immaculate atmosphere made me want to prolong my trip. After a night on the town, the wonderful, cozy ambiance of the lobby, with the fireplace going, reminded me of how happy I was to be back at the hotel.
Live Long IHG Fan!
Staybridge is my number one IHG choice.
October 16, 2013
Rated 5.0 out of 5.0 by AdrianaL Great Customer Service & Very Clean Rooms
Customer service was great from check-in until check-out. The front desk attendant, Brittney, was very accommodating when I requested adjoining rooms for us and our kids. She was super nice and gave us a lot of information about the surrounding area, places to eat with teens and the weather report.
The rooms were very clean and a request for extra towels was serviced promptly. I would definitely stay here again and I would recommend this place to anyone.
October 10, 2013
Rated 5.0 out of 5.0 by ohnellie very comfortable
Nice clean rooms and comfortable bed. Convenient small kitchen is really nice to have.
October 9, 2013
Rated 4.0 out of 5.0 by Jerry252 Sweet perfume smell permeated the room if the A/C was turned on.
When the A/C was turned on a strong, sweet perfume smell permeated the two rooms we had. When we asked the front desk about it, they said that was in the A/C system and was designed as part of the ambiance of Staybridge. So, I asked it it could be turned off for our two rooms and was told no. Everything we had in those two rooms had that smell imbedded in them, even after our return home.
October 2, 2013
Rated 5.0 out of 5.0 by Kfort10 Rock Star Treatment
I travel about 200 days a year and I always find the folks at the Staybridge Suites treat their guests like rock stars!
Thank you for making a stay away from home more comfortable!!
September 30, 2013