Rated 4.0 out of 5 by 3
Rated 3.0 out of 5.0 by TXSeasonedTraveler Cleanliness
The room was not as clean as my previous stay. There was a sticky substance on the floor in the kitchen area the first night. It was not cleaned until I called down to the desk to ask someone to mop the area. This was not noticed by the housekeeper after three days. However, once I asked it to be cleaned, it was taken care of by the Housekeeping staff.
February 28, 2013
Rated 5.0 out of 5.0 by Arthemise Felt like a brand new hotel
Everything was immaculately clean and looked brand new. While it was a little pricey, it was easily one of the best hotels I've stayed in, surpassing many bigger-name hotels. There were very few negatives: The elevator was a little slow, and I couldn't get a hot cup of tea no matter how many times I asked. Still, I'll take it!
November 14, 2012
Rated 4.0 out of 5.0 by Don77 Breakfast
The room was excellent, and check in and check out was friendly and efficient. However, breakfast, which was supposed to be served at 7:30, was at least half an hour late being completely ready. Additionally, the dining room ran out of forks and napkins. We brought down two forks from our room. Chaos!
October 25, 2012