Rated 3.8 out of 5 by 4
Rated 3.0 out of 5.0 by waiting4friday Not as good as other Staybridge properties
Was here for an extended weekend recovering after a medical procedure.
Remote control to the DVD was not even the same brand as the player, housekeeping was prompt about responding - but a bit of an irritation to call for this once checked in and trying to recover.
Back burner on cooktop did not work. did not call housekeeping as I did not want maintenance in the room during my stay.
Small stains on carpet, uncovered when moved small tables out of the center.
No gluten free options during evening reception, nor any options in the sale area near the front desk. Fruit bowl in lobby was empty the entire time.
Did not get daily paper even though I'm a priority club member
June 5, 2013
Rated 3.0 out of 5.0 by TXSeasonedTraveler Cleanliness
The room was not as clean as my previous stay. There was a sticky substance on the floor in the kitchen area the first night. It was not cleaned until I called down to the desk to ask someone to mop the area. This was not noticed by the housekeeper after three days. However, once I asked it to be cleaned, it was taken care of by the Housekeeping staff.
February 28, 2013
Rated 5.0 out of 5.0 by Arthemise Felt like a brand new hotel
Everything was immaculately clean and looked brand new. While it was a little pricey, it was easily one of the best hotels I've stayed in, surpassing many bigger-name hotels. There were very few negatives: The elevator was a little slow, and I couldn't get a hot cup of tea no matter how many times I asked. Still, I'll take it!
November 14, 2012
Rated 4.0 out of 5.0 by Don77 Breakfast
The room was excellent, and check in and check out was friendly and efficient. However, breakfast, which was supposed to be served at 7:30, was at least half an hour late being completely ready. Additionally, the dining room ran out of forks and napkins. We brought down two forks from our room. Chaos!
October 25, 2012