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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    88%
    Recommend This Property

    Overall Experience

    4.4

    based on 211 reviews
    88%
    Recommend This Property

    Ratings Breakdown

    211reviews

    • 5 Stars
      149
    • 4 Stars
      32
    • 3 Stars
      9
    • 2 Stars
      13
    • 1 Stars
      8

    Excellent Hotel

    By

    July 27, 2016

    This property was very nice. The entire staff was friendly and cared that the stay was enjoyable. Breakfast selection and staff was both great. this is a place that I will stay at again and would recommend to anyone.

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    Softball Finale

    By

    July 27, 2016

    platinumelite

    We book a block of rooms and had good success with the entire group. A few of the rooms had A/C problems, but the hotel was responsive to the needs. Enjoyed the social and the dining area as a gathering place. Also the group enjoyed a cook out, the grills and utensils were available and the cook out a big success.

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    great service

    By

    July 26, 2016

    platinumelite

    Thoroughly helpful and friendly. Happy every day. Online booking was the only problem. It is not so good. Takes hours and few are helpful when you phone the customer service. Improve it to match your service at your hotel.

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    Great location

    By

    July 25, 2016

    Great stay, loved the social and breakfast offering.

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    Felt like home

    By

    July 14, 2016

    I'd stay again; beds were comfortable, food good, rooms were clean and the staff was friendly; free laundry and pet friendly.

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    Great place for a great price

    By

    July 12, 2016

    Highly recommend staying here for either business or pleasure. Had a great stay and it was a good location north of downtown - far enough away to not deal with traffic but close to business

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    Very Good Place to stay in Austin

    By

    July 11, 2016

    club

    Staybridge Austin Northwest is a very good place to stay in Austin. The staff are very helpful to get started . Awesome breakfast and socials. Fast internet and very good suites . Clean kitchen also provided so that you can cook as well.

    The hotel staff are very helpful and are available for help . The swimming pool and gym is also well maintained.

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    Exceptional Service from front desk

    By

    July 06, 2016

    platinumelite

    Exceptional service from Simon from the front desk.
    Comfortable room and clean kitchen.

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    Great place to stay

    By

    July 06, 2016

    club

    We were staying for a whole month waiting for our new home to be finished. We were very confortable and the staff was really helpful and attentive to our needs.

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    Dont believe the reception

    By

    July 06, 2016

    I called to ensure I had a room with two twin beds, instead I got one queen bed and a very uncomfortable roll in bed. The receptionist still hasn't credited my points for the stay. At 11pm we were asked to leave the pool area. There are better hotels in the area, I would rather spend my money elsewhere.

    Posted byHotelStaff
    July 12, 2016
    Dear EVO1, We thank you for choosing our hotel and spending a great weekend with your family in Austin. We sincerely apologize for the inconvenience during your stay at our beautiful hotel and not meeting your demands for a standard room booked on Priceline, which did not give you an option for a specific room type including the IHG reward credits to your account. As we take pride at our hotel to deliver exceptional experiences and guest satisfaction service. We also ensure guest safety, which includes swimming pool closure at 10pm local hotel time. Once again please accept our sincere apologies, we hope to see you in near future for your Austin, TX trip. Mehul Patel General Manager.
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    Mustang Club Overnight Stay

    By

    June 30, 2016

    club

    This location did a very good job of working with and handling our Mustang Club on their annual overnight cruise to Austin.

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    Get away

    By

    June 23, 2016

    club

    Nice location, great hotel. Always stay at a Stay bridge when possible. I have nothing negative to say about my stay.

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