Rated 4.7 out of 5 by 63
Rated 5.0 out of 5.0 by Rich-Austin Top of the line!!
As a person who is a Platinum member with IHG I travel a lot to say the least. I can stay where ever I want when I come to Austin and that's literally at any price. I choose this hotel because the staff is really first class. Customer Service is the key to success and not just price. Mr. Cantrell and his staff at this hotel get it. They could literally teach the other locations what 5 Star service is all about.
Thanks again for making our stay outstanding guys as my wife and I appreciate it so much.
August 6, 2014
Rated 5.0 out of 5.0 by horhayttu very friendly staff
My family and I enjoyed our stay at Staybridge Suites. We were greeted with enthusiasm. We were even given a perk for my 45th birthday.
Thanks for a wonderful stay.
August 5, 2014
Rated 5.0 out of 5.0 by mcown Home Like experience
The clerk that checked me in made me feel like a guest in her home. Made me feel like she truly enjoyed her job and wanted me to feel at home was a very pleasant experience and I will be returning very soon!!
July 16, 2014
Rated 5.0 out of 5.0 by Icy456 Extra perks
Enjoy the hotel. Carpet was a little drungy, however the added social perks are a great bonus.
July 14, 2014
Rated 5.0 out of 5.0 by buddyjack Excellent Stay
Always a wonderful stay. Clean, friendly and comfortable.
July 4, 2014
Rated 2.0 out of 5.0 by jnatt Not a Primary Choice
While Staybridge are home away from home and normally very good the age of this location is clearly showing and the lack of attention internally by the company is felt. I would recommend looking a bit south to the other Staybridge location if possible,
July 1, 2014
Rated 5.0 out of 5.0 by MindyM Great Stay
I reserve the Staybridge Suite in Round Rock for all of my new employees coming into Austin for their training. The staff is great at meeting every need that arises. The guests have nothing but great reviews of the hotel.
June 30, 2014
Rated 4.0 out of 5.0 by Qubeonics Better place around the Round Rock area.
I travel and I tend to stay in the Austin / Round Rock area and I for my first time stay here I was fairly impressed.
June 30, 2014
Rated 5.0 out of 5.0 by Nora21 GREAT SERVICE
OVERALL EXCELLENT..PROPERTY - STAFF - SERVICE - ROOM, ETC.
June 21, 2014
Rated 5.0 out of 5.0 by GrammaBev Our stay
I just want to thank all the staff there for being so helpful and friendly during out stay.
June 19, 2014
Rated 5.0 out of 5.0 by iLikeTurtles Great room, dinner included beer
This was a short overnight business trip. The hotel was easy to find, clean, friendly staff, big room designed for longer stays.
The night I was there they provided a complimentary dinner and beer, in addition to the usual breakfast offerings in the morning.
Overall a very positive experience
June 17, 2014
Rated 5.0 out of 5.0 by OFIC Man OFIC Man
This is a great location and hotel. The staff is always great and helpful, aways willing to do what it takes to make you fell right at home. Rooms are clean and comfortable.
June 17, 2014
Rated 5.0 out of 5.0 by GrammaBev Great place to stay
We really enjoyed our stay. The staff were so friendly, every one of them. We appreciated the great service, cleanliness, and enjoyed the breakfast and pool. The only thing I would have changed in the set up of our room was the vanity area didn't have a door. We had our young daughter with us so to get privacy to dress my husband had to go to the toilet area. But we lived with that. If we stay again we will make sure to get a 1 bedroom. But as far as everything else it was great. We were there for a basketball tournament and had a late game on the day of check out and the staff blessed us to let us do a late check out at 2. That really helped our day being once we were done at the game we had a 2 1/2 hour drive home. Thank you to all of your for your great service.
June 16, 2014
Rated 5.0 out of 5.0 by l4for4 Great Location and Price
I really enjoyed the location and price of Staybridge.
June 11, 2014
Rated 5.0 out of 5.0 by Fefedawn Great Stay at Staybridge!
We stayed two nights at Staybridge, on June 3rd and 4th, to attend a baseball tournament. Our room was a 2 bedroom suite, which featured king size bed in one bedroom, queen size bed in other bedroom, plus the couch was a pull out bed. Also had two bathrooms. The suite was the perfect size for our family! Our room was super clean and smelled good too.
We all enjoyed the breakfast buffet, which featured an array of choices, and they even scrambled me some eggs without cheese, since one morning they were serving omelets with cheese, which I don't eat.
The staff at the hotel was friendly, and several made a point to congratulate us when our boys won in the state tournament, which I thought was really nice!
The only negative thing was the people in hotel room next to us had a dog that yapped at night, which was not cool!
All in all it was a great experience at Staybridge, and I'd recommend this hotel to anyone!
June 8, 2014
Rated 3.0 out of 5.0 Ice
Better access to ice. Also, better attitude of front desk personel when asked about ice. When asked about anything in general. Doesn't apply to all front desk staff but unfortunately one bad apple can make you view them all bad.
June 2, 2014
Rated 5.0 out of 5.0 by AWilson23 Great service and great hotel!
We are moving to Round Rock and stayed here on our househunting trip. We were blown away at the service, hospitality (fresh cookies and handwritten note in our room) and amentities that this hotel provided. The staff was top notch and friendly. In addition, the hot breakfast and free dinners Tuesday through Thursday were so wonderful. We will recommend all our guests traveling to visit us to stay here! Thank you for making a WONDERFUL first impression of Round Rock and their residents/employees. After this stay and other interactions throughout the week, we can not wait to move here in May! Thank you again for making our week complete!
April 14, 2014
Rated 5.0 out of 5.0 by ehart904 overalll experience
i was traveling with a 1yr old and although we only stayed for the weekend, it was great lots of room for the kids to play and walk around.... the only thing i had a problem with is the door she was able to open it when she pulled on the handle even when it was locked i had to put a chair in front of the door... that you might wanna fix
March 26, 2014
Rated 5.0 out of 5.0 by Rodeomom77 The whole experience of my stay!!!
I travel for work and alone most of the time so this hotel was safe and I felt comfortable. The staff was very helpful and friendly all of the time from the front desk to the maids and everyone in between!!!
March 20, 2014
Rated 4.0 out of 5.0 by Nikkic109 The staff is great!
All of the staff members are very friendly, accommodating and convey the message that they truly value their guests. Whether it's the way they greet you as you pass the front desk, address you by name at every opportunity or deliver a hand-written message to your room containing an expression of gratitude, you will fondly remember your stay here.
January 2, 2014
Rated 5.0 out of 5.0 by David_7 Staybridge Suites Round Rock, TX
Very nice, clean, comfortable, friendly & convenient! Staff very helpful. Exactly what we were hoping for. -THANKS
December 28, 2013
Rated 4.0 out of 5.0 by bygeorge76 December Austin Work
Nice, spacious room well appointed. Good environment for computer online work and comfortable kitchen. Breakfast choices were healthy and well prepared.
December 15, 2013
Rated 5.0 out of 5.0 by UTfamily5 Perfect
We could not have asked for more. The rooms were clean, the beds were very comfortable, and the hospitality was great. We will return!
December 2, 2013
Rated 5.0 out of 5.0 by Ching2 Staff Service
Staff are approachable
courteous and friendly.
For the price we paid it's above expectation
November 26, 2013
Rated 5.0 out of 5.0 by RDCtx A real gem...
I travel constantly, and I am fortunate that I stay in some of the nicest hotels in the world. But the truth is I am kinda a simple guy and don't really need all the fuss most of those properties provide. I ran across this property recently, quite by accident, as it is near my office and on those rare occasions when I am in my office, I like to stay near because my home is 70 miles away. So on my own dime, I stay a couple of nights to alleviate the drive. I have been extremely pleased with this property. I do not use IHG properties much. Some in India and occasionally an Intercontinental, but not much else. However the price was good, so I tried it out. Fantastic property. Very new, rooms are nice, exercise room has nice equipment, the breakfast is really good, and the staff are incredibly capable. If this hotel is convenient to where you need to be, you will not be disappointed. Great value for the money, especially in this market.
November 24, 2013
Rated 5.0 out of 5.0 by Faquino Great experience!
We stayed at the Staybridge and we had an excellent experience. The hotel/room was great. The staff was very nice and they were really nice with people assisting to the Austin F1 Grand Prix bringing a bag with water and small snacks. The room was a nice size and the best part was the location even we were about 25 miles away from Downtown we considered it is close to everything (restaurants, shoppings,etc). I would definitely recommend this hotel and I would definitely stay at this hotel again on my next trip to Austin.
November 21, 2013
Rated 5.0 out of 5.0 by feb51 Hinesty and Integrity
I was blessed with a very clean, comfortable, well kept room in my stay at Staybridge Suites. The breakfasts were good and warm. The evening gatherings provided an ambiance for social interaction as well as food that was not to heavy, but satisfying.
The most amazing part of my stay happened when I took off to work and left my wallet with several hundred dollars in it on the nightstand. I was way to far off to return to retrieve it when I discovered my error. Upon return I found my wallet in exactly the place I left it with my cash, credit cards, and ID's all intact. Hats off to the staff at Staybridge for their honesty and integrity. I did not sleep as well as I would have liked but it was my stress levels and work load that caused that issue, nothing to do with the hotel.
November 15, 2013
Rated 5.0 out of 5.0 by Bob150 Great stay
What a great stay. Room was super comfortable and had space to work and relax. Bed was clean and comfortable. Problem with boiler contributed to no hot water but staff made it right without a question. Was more pleased with the prompt resolution of the issue than the stay...Why ?? Because the hotel backed up its promise that I would be happy and have a great stay...They said what they would do and then did what they said.. A great customer service creedo...I am very pleased and would recommend this hotel to ANYONE....
October 30, 2013
Rated 5.0 out of 5.0 by Gramster Staybridge in Round Rock Worth Staying
I recently traveled to Austin for a conference and stayed at this hotel. Excellent place to stay- clean and quiet and with all the comforts of home; comfortable bed. Front desk staff very helpful. I recommend this hotel without reservation
October 25, 2013
Rated 4.0 out of 5.0 by chris1107 The atmosphere was awesome
I booked the stay for my girlfriends bday and i was shocked on how the suite was. The service was good.
October 23, 2013