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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    97%
    Recommend This Property

    Overall Experience

    4.6

    based on 190 reviews
    97%
    Recommend This Property

    Ratings Breakdown

    190reviews

    • 5 Stars
      147
    • 4 Stars
      27
    • 3 Stars
      10
    • 2 Stars
    • 1 Stars
      6

    above average hotel

    By

    January 31, 2015

    My wife and I stayed at this hotel from Jan.21-Jan 30th 2015.
    We also stayed here last year en route to visit relatives
    When making our plans for this year,we had no hesitation but to make our reservations at this hotel.
    It was like returning to an extension of our family.The minute you enter the hotel you're made to feel at home,at ease and feel your custom is appreciated,unlike some experiences we've had.
    The markings I gave to this hotel above seem too good to be true.The fact is,they are true.
    From the manageress,reception staff,the shuttle drivers, they all take that extra step to make you feel at home.
    As you enter the reception area there's a sign which reads 'home'.
    This hotel certainly lives up to its name.
    Can't wait for our next visit to Austin and staying at this hotel.

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    New Hotel just off the airport

    By

    January 29, 2015

    Nice facility. Clean, friendly help. Really only stayed for the night since we were visiting our daughter and she doesn't have the room. Very nice room, and happy it was a queen bed.

    Posted byHotelStaff
    January 29, 2015
    We appreciate the review, sds-1! It is great to hear that you enjoyed your stay with us and that you were pleased with your room. We hope you will stay with us again on your next visit to Austin to see your daughter!
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    comfortable atmosphere

    By

    January 25, 2015

    platinumelite

    Outstanding! Have stayed several times always enjoyable. I have related my experience to several of my business associates; their feelings were the same as mine. Looking forward to next trip to Austin. Perhaps even a non-businesss trip.

    Posted byHotelStaff
    January 27, 2015
    Thank you, PDDGER-JJB, for this awesome review! Please feel free to visit our hotel whether business or leisure! We are happy to be your home away from home for all your travels to Austin!
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    Staybridge Suites Austin Airport

    By

    January 23, 2015

    club

    I had a good stay at this hotel. The staff was very friendly and helpful. The night I arrived I wanted some food and the staff gave me the address and phone of the place I was interested in along with directions. The breakfast was very good. I never had to ask for the staff to fill an item. When the cooking staff was out, they always greeted the people.

    As far as the room is concerned, it was clean. However, this hotel has not been updated. The chair in the living room had rips in the arms. The carpet needs to be cleaned probably on a quarterly basis.

    But overall, my stay was really good.

    Posted byHotelStaff
    January 27, 2015
    Our team will always do our best provide all the information you need when staying with us. There is a team member available 24/7 at the front desk for your convenience. I'm happy to hear that you enjoyed the breakfast and hopefully you will also have the opportunity to enjoy the evening social, with dinner and drinks, on your next visit! We are currently in the process of a refresh which includes updating our bedding and furniture. We are hoping to have all rooms updated very soon! Thank you for your review!
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