Rated 4.7 out of 5 by 124
Rated 5.0 out of 5.0 by Kris88 Great Stay
This was my first time to stay at Staybridge Suites but it won't be the last. The room was great. The service was great. The breakfest was great. I look forward to staying again.
October 28, 2013
Rated 5.0 out of 5.0 by Tr74 Great stay for the family at a new brand for us
We've never stayed at a Staybridge, so we didn't really know what to expect. This hotel and room both exceeded our expectations. The room is very comfortable and big. There were five of us plus pets, and it didn't feel like we were on top of each other. Our reception dinner our first night was the baked potato bar, which was excellent. Breakfast was ok. Overall, the stay was great. We'll definitely stay here again and keep our eyes peeled for Staybridge hotels in the future.
October 17, 2013
Rated 5.0 out of 5.0 by tony1233 great place to stay
my wife and i went to austin for a long weekend. the hotel was in a upscale, non touristy area, which is what we wanted. the hotel staff was very friendly and helpful. the suite was great. the breakfast buffet was excellent. i honestly could not find anything negative to say about this hotel or its staff.
October 3, 2013
Rated 3.0 out of 5.0 by deedee55 Problems Problems
We arrived at the hotel and at the first, found out one person in our group did not have a room reserved. The next day, the temporary room I had been put into - I had to give up. But then the new room I was in - had no running water in the kitchen and the air conditioner did not work. When one of the people in our group vacated her room, the hotel assumed no one would be in the room - even though I had given them two days to be in the room and had the check-in and check-out dates in the email I had sent to the hotel. The hotel was very cold in the place where they had the computers for people to use. I sat there for about 30 minutes and my hands were like ice. It just was not the best of hotel stays. To say we were disappointed is an understatement.
October 1, 2013
Rated 5.0 out of 5.0 by Jonnieb Excellent stay
The only way that they could have made my stay there any more comfortable was is they had read me a bedtime story and tucked me in.
September 30, 2013
Rated 5.0 out of 5.0 by Dipesh Perfect Stay with best experience ever
I would like to mention that it is perfect home away from home. I enjoyed every moment of the stay. The staff is very very helpful and cheerful. Definitely this property has Real Gems in their staff.
September 3, 2013
Rated 4.0 out of 5.0 by ChristineBJ Excellent service but ants in the room
Room is large, bed is comfortable, breakfast and free supper is more than expected. But, there is a lot of sugar ants in the room, especially on the study table. I left my laptop on the desk before sleep. Next morning, many ants are crawling on the keyboards. It is disgusting!! The ants are attracted by the heat of the laptop. They sprayed the room after I reported it to the hotel, but the ants were still there in the following nights.
August 29, 2013
Rated 5.0 out of 5.0 by Steve260 Great Service
Everyone at the front desk was extremely helpful. I had some issues with my reservation not related to Staybridge. Andrea made sure I had a room for both nights of my stay. I will make this Staybridge my first choice due to her professionalism and willingness to help!
August 28, 2013
Rated 4.0 out of 5.0 by TPLN Great place, shame about the air con
The Staybridge was a perfect place to stay for my business trip - good location for the office i was attending, great staff, great suite. The only downside for me was the air con in the bedroom which periodically blasted you in the face as you lay in bed. It was also incredibly noisy and it was only after 2 nights that I realised the door to the cupboard where the air con was located was rattling - a bit of folded cardboard sorted that out!
August 20, 2013
Rated 5.0 out of 5.0 by Clam Front desk, beds, housekeeping, breakfast, pool and outdoor area EXEMPLARY
Fabulous staff. All needs met. Professionally run. Couldn't ask for anything better.
July 26, 2013
Rated 5.0 out of 5.0 by jasonlynn1 Excellent staff
The staff at this hotel was outstanding. The front desk went out of their way to help me with some business needs. The weekday food staff was outstanding. He always had a smile and a greeting. The staff made this property great.
The room was comfortable. The refrigerator seemed to be on it last leg. It was noisy.
July 25, 2013
Rated 5.0 out of 5.0 by MM18 Simply the Best!!!
This was absolutely - bar none- the best lodging experience I have ever had. Impeccable comfort and service. Pristine in cleanliness and very luxurious. My husband said he could live there!
Complimentary hot breakfast was unbelievable! No frozen waffles - fresh batter that dispensed from a machine onto a griddle. Fresh fruits, quality all the way.
July 22, 2013
Rated 5.0 out of 5.0 by VandT Great home away from home
We stayed here while our home was being remodeled. It was wonderful! The staff did everything possible to make our stay comfortable. We really enjoyed the exercise room, free laundry facilities, swimming pool, delicious daily breakfasts and great dinners three nights a week! We got spoiled and enjoyed every minute!
July 13, 2013
Rated 5.0 out of 5.0 by KVWL Great place to stay
The first time we stayed here for 3 months, many years ago when we first moved to Texas and were looking for a home. It was a great experience then - the basic evening meal and drinks was awesome when you've been out exploring all day and don't want to go out for food or have a big meal. The staff were helpful at letting me pick their brain on suburbs and different areas of Austin.
Recently we stayed for 2 nights over forth of July while we were having renovations done to our home, just to get out away from it for a few days. They have renovated since our first stay and it looks fantastic. Very good at meeting room requests (such as near an exit to to able to come and go with pets easy. The pet rate is reasonable compared to similar hotels nearby which charge super high amounts.
Didn't get a chance to experience any changes in the common areas as there was a large school or recreational group staying which kind of took over those areas but that didn't really bother us. They also seemed to have this group in rooms near each other and other guest spaced out from them..not sure if this was intentionally but it was appreciated! I saw this was the same manager that was working when we stayed the first time - he is always super helpful and upbeat - I thought the days of always seeing the same manager year after year was over - glad it's not... this guy is an asset!
July 11, 2013
Rated 5.0 out of 5.0 by ChristineW Excellent place to stay
The Staybridge was wonderful. The rooms are comfortable, clean and very nice.
The Staff are WONDERFUL- so friendly, helpful, and nice to be around.
The food was great (we love the breakfast!)
This is reasonably priced, in a great location, and has good amenities.
I highly recommend this hotel...
July 2, 2013
Rated 5.0 out of 5.0 by DThom Home away from home
Staybridge Arboretum is my 'go to' lodging in Austin. As a frequent visitor, I appreciate the always friendly and helpful staff.
June 30, 2013
Rated 5.0 out of 5.0 by snsalbert A Great Stay!
We recently spent a long weekend and had a great stay. One of our kids has many food allergies, so the kitchen was invaluable as we often have to prepare our food on vacation. The separate sleeping areas and 2 TVs made it feel homey! Very quite, clean and comfortable at a great location. Couldn't ask for more:)
June 3, 2013
Rated 5.0 out of 5.0 by janeeyre2013 the bed was very combortable and the room was clean
stayed for two nights....great people at the front desk...
the morning breakfast was good..
the best feature was the comfortable bed in the bedroom..
May 19, 2013
Rated 5.0 out of 5.0 by Julie2013 Great place to stay
I liked the location in Austin, the homelike feel of my room, the food included in the price of the room and eating outside on the back patio the best. Very comfortable bed and pillows.
May 16, 2013
Rated 4.0 out of 5.0 by Gautam Excellent Staff and Sundowner Food
Excellent Staff and Sundowner Food. Great breakfast too. The only downside is that the rooms maybe quite noisy due to the construction next door.
May 9, 2013
Rated 4.0 out of 5.0 by Aerst Clean
As usual, our room was ready for us at the appointed time. It was clean and smelled so.
However, the comforter is showing wear and tear and should be replaced. It was very lumpy!
March 13, 2013
Rated 5.0 out of 5.0 by JJR63 Great service and great guest suite.
We were in town from Colorado and needed a nice suite with a bedroom adjoining the living area. We got a great suite with plenty of room and everything we needed was there. Bed was comfortable and room was quiet. It was great that we could bring our dog with us and was not a large pet deposit. Overall the Staybridge Suites in Austin TX was one of best places we have every experienced.
February 15, 2013
Rated 5.0 out of 5.0 by Miles2GoToday Our Fantastic Holidays
We rented two rooms at this facility over the Christmas Holiday as we were visiting some friends in the area. The hotel is fantastic, clean, spacious, organized, fantastic location, etc. But the best is the staff - Always helpful and wonderful, made us feel like we were at home on the holidays - Thank you!!
January 2, 2013
Rated 5.0 out of 5.0 by Susanp74 Great hotel, location, and service
This is a beautiful new Staybridge Suites property with many amenities for the busy traveler-free breakfast, happy hour, in-room kitchen, and very comfortable bed and room.
I highly recommend!!
December 11, 2012
Rated 5.0 out of 5.0 by dcox3 Wedding Party
My family was in town for my daughters wedding. I live next door to this Staybridge Suites and it could not have been more convenient. We met for breakfast each morning at the hotel and were able to mingle in and out with ease. It is conveniently located in walking distance to Whole Foods, Target and many other restaurants and retail centers. The rooms are very comfortable and there were options for larger families as well. Only complaint was from the guests on the first floor - a little noisy next to the service closet.
November 3, 2012
Rated 5.0 out of 5.0 by Bigaprof105 Great room and ammenities
Great room nice size kitchen, living room and bedroom Ice maker in the refer. Breakfast was solid, eggs, meat, toast, waffles, cereal,yogurt, juices and Coffees etc. better than home,
Happy hour had beer, wine, soda, coffee etc, plus main course and sides.
made service was great, the only complaint is I wish they had regular salt and pepper shakers in the rooms, i don't like those little packets.
October 17, 2012