Rated 4.7 out of 5 by 103
Rated 4.0 out of 5.0 by Bob2525 Great hotel at reasonable price
Very nice hotel, clean and modern decor to a high standard. Paid extra for the queen suite with the bath.
Spacious room with lots of facilities in the room, kitchen, dishwasher fridge etc.
Glasses, plates and cutlery provided.
Also towels are provided.
Only disappointments were:
The mattress which was too firm for our liking.
Also breakfast although reasonable could be improved.
1. By making sure the the fruit provided is properly defrosted and not frozen in the middle. Fresh fruit would be even better.
2. Providing Bacon and eggs to go with the cooked breakfast.
I think this was a very good hotel at a very reasonable cost. I would recommend staying here if you need somewhere to stay in Birmingham city center.
The views aren't great but I didn't expect them to be.
August 19, 2014
Rated 5.0 out of 5.0 by cosmetology01 Lovely room, shame about check out.
The hotel itself is very well presented, very modern and clean. The suites are fantastic. However check out was appalling, unfortunately due to the pre-authorised payment method they have at check in. Took me 5 days to rectify the issue due to the hotel reception phone being engaged constantly and no helpful ref feral onto anyone else. I chose not to return to this hotel because i do not wish to have this problem again in the future.
August 18, 2014
Rated 4.0 out of 5.0 by ARP1 Beautiful, clean suites!
One night business stay: very clean, friendly reception staff, breakfast was very nice however the breakfast employee was on her own and given the number of people at breakfast could have used some support. The room was very nice , clean and spacious and the facilities were fantastic. It is a shame I was only staying for 1 night.
August 18, 2014