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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    92%
    Recommend This Property

    Overall Experience

    4.4

    based on 97 reviews
    92%
    Recommend This Property

    Ratings Breakdown

    97reviews

    • 5 Stars
      66
    • 4 Stars
      17
    • 3 Stars
      7
    • 2 Stars
      4
    • 1 Stars
      3

    GREAT SERVICE

    By

    May 29, 2015

    platinumelite

    HOTEL STAFF VERY ATTENTIVE AND TREAT EVERYONE WELL

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    drenaje afuera del hotel

    By

    May 29, 2015

    club

    desde diciembre , olia mal el drenaje en el estacionamiento y 5 meses despues hay mal olor

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    Not what I remember

    By

    May 27, 2015

    We visited this property 1.5 years ago and it has really deteriorated. We would really think twice before staying here again.

    Posted byHotelStaff
    May 29, 2015
    Dear, seester1 I apoligize for not meeting your expectations this last visit. I assure you we are doing everything possible to not let this happen again. Once again I apoligize and If giving the opportunity this will not happen again.
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    Great Service

    By

    May 13, 2015

    platinumelite

    Comfortable clean hotel with great customer service. Breakfast food and service was very good.

    Posted byHotelStaff
    May 15, 2015
    Hello sophia428 from San Antonio, We hope you are doing great, first off, I want to thank you for being an IHG Platinum member and for choosing Staybridge Suites in Brownsville, Texas as your place for downtime. We appreciate your comments and would like to hear more next time you stay with us. Your opinion is very valuable, but we are very happy to hear that you felt comfortable and liked the customer service we provided. Again, thank you for staying at our property and for being a loyal Platinum IHG member, we hope to see you again soon! Best Regards, Ady Munoz- Public Relations Manager
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