Rated 4.6 out of 5 by 68
Rated 5.0 out of 5.0 by Lamber Just like Home
These guys go out of their way to make my stay as good as home....even better!
February 25, 2014
Rated 5.0 out of 5.0 by Klluv second time
second time staying in this staybrigde, and was very good! i felt so comfortable even when i was there just one night. The service is very good. the people at reception extremely welcoming, i appreciate they say thank you for being gold member and gave me some treats. I also made it for the light dinner, a light one but it was nice, a lot of salads and options of dressings.
The room is spacious and warm, with all the things you would need. They gave me an upgrade maybe because i did arrive like 7pm and there was no option but gave me a suite and it was huge, i look forward to use this property when travelling with family and would recommend it for families :) bed was nice however was a bit squidgy. The breakfast was very good its the best breakfast that i've had in the ihg groups hotels!
good job guys!
Very clean and the rooms are very isolated so there is no sounds from the exterior
February 23, 2014
Rated 5.0 out of 5.0 by Alskling23 Finally... Accommodating Accommodations
This was a very hard trip for my husband and I. A very close friend had to travel to Calgary away from his family for medical treatment. We came up to visit and provide some non-medical contact. The hotel was amazingly accommodating. We were late coming back from the hospital, and the hotel staff re-opened the pool so we could sit in the hot tub for 10 minutes before bed. The hospital doesn't provide laundry services, but My hotel did! Our friend can use some of his own clothes and feel a bit more human again. many hotels think of some of the possibilities. Few think of this many. From some Videos you can borrow at the front desk for free, Popcorn along with the coffee and tea in the room. When I'm in Calgary, I will drive a little further to where I'm going to stay at the Staybridge. It is definitely worth it.
February 12, 2014
Rated 5.0 out of 5.0 by dspesh1 Nice Hotel
Enjoyed my stay at this location. Pillows could have been better but overall excellent stay
January 27, 2014
Rated 5.0 out of 5.0 by Fernando1959 Friendly staff great service
Always stay here when in Calgary great people actually remember you by you're name
Completely recommend this hotel
January 1, 2014
Rated 5.0 out of 5.0 by Traveller432 Wonderful
Very friendly staff with great facility. Great gym
December 22, 2013
Rated 3.0 out of 5.0 by YYCAC Decor Needs Updating; Execellent Service is the Only Positive
I stayed here on December 7 for a one night stay. Booked online with IHG. I arrived at the hotel and was checked in by Monty. He was very cheerful and made sure that I was warmly welcomed. As a Platinum Elite member I was offered a bag with water and some chocolates. Monty also gave me a granola bar. The things that excite us! lol.
I was given a room on a high floor, away from the elevator, with an airport view as requested in my profile. The room itself had dated furniture that is showing its age. It reminded me of a grandparents' house. The kitchen is fantastic - that is part of the Staybridge Suites brand.
Two complaints about the room:
1) I found that the bathroom walls had not been cleaned in a long time which leaves a lot to be desired. You can see the 'sprinkles' near the toilet that gravity has displayed. There was obviously not enough attention to the bathroom by Housekeeping, an important area of any hotel room.
2) The curtains only have light blinds that do not allow enough darkness into the room.
The room itself was spacious. I did not find the mattress comfortable to be honest, but I like firm beds so maybe that was the issue.
Since it was the weekend there was no reception at night.
Wifi was included since I am a Platinum Elite member.
The housekeeper the day I checked out was patient with me as I was leaving the room about 30min after the 1100 checkout time. She made sure to ask me how my stay was.
So overall the employees are friendly. It is the hard product that needs to be worked on. The décor could use updating. Better attention to cleaning the bathrooms is needed. I did like the big bath towels though!
I may or may not stay here again if I ever needed an airport hotel. Their IHG branded property is the only reason I chose it and would be the only reason I would consider returning. The rate was the lowest of any IHG properties in YYC that evening. They do have some positive things going for them but I think it is time that they look into investing into a renovation of the guest rooms.
December 19, 2013
Rated 5.0 out of 5.0 by Firemike404 Best stay in Calgary ever
I travel a lot and Calgary is a main stop for me with an office there. I haven't stayed here before and wondering now why I haven't. Excellent staff, very friendly and accommodating. Lots of amenities at this hotel and all the little things that make a big difference. Keep up the great work and I will see you soon again. Highly recommend this property.
December 15, 2013