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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    94%
    Recommend This Property

    Overall Experience

    4.5

    based on 207 reviews
    94%
    Recommend This Property

    Ratings Breakdown

    207reviews

    • 5 Stars
      148
    • 4 Stars
      41
    • 3 Stars
      7
    • 2 Stars
      5
    • 1 Stars
      6

    Comfortable stay, few things need improvement.

    By

    March 05, 2015

    club

    Staff is very helpfull and very friendly.
    Hotel rooms and lobbies are clean and tidy.
    Service is good.
    Location is good.
    Decent amenities.

    Breakfast is very monotonous. Same things are served everyday, and that too not very tasty. At least not for vegetarians.
    In-fact there are not many options for vegetarians other than bread/butter and fruits. One can't have the same thing everyday if his/her stay is for long duration.

    The chymney in attached room kitchen does not ventilate outside, but spreads it within the room. So if you are cooking, the food smell stays within the room which is little annoying. Ventillation is not proper, my room had some weird smell for days, till I decided to open my windows for few hours in peak winter cold.
    If somebody is cooking food with strong smell, it speads in the lobby.

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    Excellent Service

    By

    March 03, 2015

    platinumelite

    I spent whole month in this hotel. I got upgrade to a suite. I will come back again. I strongly recommend this hotel. My wife is so into its hot tubs besides swimming pool. The hotel is close to Ctrain station and shopping area, include: best buy, shoppers, the bay, futureshop, london drugs , T & T and so on. The hotel provides free airport shuttle service.

    Posted byHotelStaff
    March 03, 2015
    thank you very much for your review, our staff strive to create a "home away from home" experience for all our guests, we are happy to see that you took advantage of everything the hotel has to offer as well as it's location we look forward to hosting you again
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    Fantastic Stay

    By

    February 28, 2015

    platinumelite

    Everything about this hotel was amazing. The room is huge, clean and was like being at home. The bed was the most comfortable that I have ever slept on compared to all the hotels I have stayed at. The breakfast was better than most restaurants and what a variety. Thank you Staybridge for making my stay one of the most memorable I've had in many years.

    Posted byHotelStaff
    March 03, 2015
    thank you very much for your review, we strive to create a home away from home for all our guest, and supply you with unrelenting hospitality, we look forward to hosting you on your next stay.
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    The rooms have been cleaner.

    By

    February 27, 2015

    club

    I have stayed at this hotel before and have been very impressed. But this time I was quite disappointed on the cleanliness. The bathroom and vanity floor was the issue. There was a shoe print, liquid spots and sticky areas.

    Otherwise, I quite enjoyed my stay.

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