Rated 5.0 out of 5.0 by kdarby Great stay
Hotel was in a great and convenient area for my stay. Great staff, clean and comfortable room. Free breakfast everyday and free dinner three nights a week. It was a great value. Would stay here again.
June 7, 2013
Rated 5.0 out of 5.0 by Kiki101 Excellent facility and food with untrained staff
This was an excellent place to stay. The food court was outstanding - one of the best that I have ever seen. When we first arrived, we thought we had made the wrong choice as the night staff struggled with our reservation and obviously one employee was highly efficient, but did not like the other employee who was just learning. We don't want to hear their quibbling; just check us in and help each other to do it. That aside, the service was impeccable and I plan to stay there any time I am in Denver.
June 7, 2013
Rated 3.0 out of 5.0 by Graduationgrandparents Unfriendly staff not very accomodating
When we arrived at the Staybridge they did not have a room available even though we had pre-paid for a six night stay. They managed to find us a handicapped room with a queen size bed even though we had prepaid for a King suite. We had to kneel down to hang our clothes, and flooded the bathroom when taking our showers. The front desk staff was very unfriendly and did not seem at all concerned that there was no room available. We asked to speak to the manager on several occasions and even approached the on staff manger in the hallway, asking him to contact us when he was not with other clients. Upon check out 6 days later we still had never made contact with the manager.
Although the room we eventually ended up in was a king room, we felt that the staff could care less if we were taken care of. The bed was comfortable, and housekeeping changed towels (the only housekeeping) daily. Over-all the correct room was worth the value, but the unfriendliness of the staff both upon check in and check out was very disappointing.
June 4, 2013
Rated 3.0 out of 5.0 by Guest17 low desk chair, comfortable bed
The desk chair does not rise to a normal height, it is very low so that your nose is about even with the table. The front desk responded that all the chairs are the same so that there is nothing to be done. Perhaps they should buy a dozen better desk chairs for the fussy customers.
If you have the option, request a 2nd floor room so you don't hear the squeeks of people walking around above you; the overall soundproofing could be improved. The plumbing is also a bit noisy.
I got up early, so it didn't bother me too much.
On the pro side: the WiFi worked well and was easy to log onto. They have an evening supper/snack on Tues-Thurs. with beer, a great feature. There are 2 beers(free !): Coors Lite (ugh) and Belgian Blue Moon (at the other extreme), which is delicious. The staff are good people, and friendly. They let me get bkfst at 6:15 during setup; they open at 6:30. They should open at 6:00 AM (for us East Coast visitors.)
May 7, 2013
Rated 3.0 out of 5.0 by farjmd ok but
We were disappoint We had book on line the king suit . I chatted with on line help that we had a small dog would this be OK. I was told no problem. When booking on line I did not find anything about telling them about dog so I called the 1 800 number they told me to book the resavation and call direct to hotel and they also said the dog was OK. After booking room I call direct to the location told them my reservation number they confirmed our king suit and added the dog to the resavation. When we checked in they told us that the dog was not allowed in king suit. Yet no one said anything until we check in even when the reservation said king with dog. They gave us a small queen suit but wash much to small and noisy we were next to outside door.
Then they allowed smoking right out side our door so we could not open windows and the smoke came in our door. We complained but they did nothing. Even the staff we complained to smoked out side our door.
May 7, 2013
Rated 4.0 out of 5.0 by joheta 2nd day room
on our second day the towels were replaces and the bed made but nothing else including picking up the old towels, cleaning the sink area, etc.
May 3, 2013
Rated 5.0 out of 5.0 by NBright Friendly Staff
We have stayed a few times in the last month or so and have enjoyed it quite a bit. The rooms and everything are in good shape and with plenty of 'extras', but the staff is always smiling and their friendly attitude make the hotel what it is. They always are quick to help with anything, even if it isn't hotel related, so that is most welcomed. We look forward to future stays as we will be using them for our needs moving forward.
April 25, 2013
Rated 5.0 out of 5.0 by SS59 Clean, well kept dining area
I really want to thank the manager of the dining room. Breakfast had a great variety of food, well kept and very, very clean. Definitely would return the next time I am in Denver.
March 15, 2013