Rated 4.4 out of 5 by 100
Rated 5.0 out of 5.0 by shane4donna1018 Very friendly, attentive staff
The food was the only negative part of the stay at this hotel. It was good, but could use more variety and quantity. The channel selection on the TV was good, but sometimes you had to turn it on and off several times for it to come on properly. The staff was very friendly and attentive to my every need and request. The bed and pillows were comfortable, and the room and bathroom stayed clean.
December 16, 2014
Rated 5.0 out of 5.0 good stay
good staff, nice rooms with kitchens, great for making coffee in the morning and small healthy meals instead of eating out all the time!
December 16, 2014
Rated 5.0 out of 5.0 by mcscott Nice stop-over
Just stayed one night. Never stayed at a Staybridge hotel before. I liked it. Room was big, amenities were nice. Staff were super friendly and provided assistance (Thanks Audrey).
December 8, 2014
Rated 5.0 out of 5.0 by Irish165 Great Stay
Really enjoyed staying here. Rooms were clean, breakfast was great. Along with the normal coffee most hotels provide in the room. The kitchen here had complimentary bottles of water and popcorn. It also is within walking distance of some good restaurants and bars. The staff was all pleasant and helpful, really only have good things to say about our stay.
December 3, 2014
Rated 5.0 out of 5.0 by traveler2014_2 good hotel, good value
nice room, great kitchen
breakfast is not great, but that didn't really matter to me
November 25, 2014
Rated 4.0 out of 5.0 by Skippy Tip Value in Centennial
Hotel staff makes this place
Maintenance issues can be seen upon arrival (e.g. screens in disrepair on several windows and Laundry facilities were taking over a month to remedy however the price and location were good
November 25, 2014
Rated 4.0 out of 5.0 by FixDHail Beautiful Reno & Great Front Desk Staff!
Overall the stay was pretty good! The front desk that was excellent and very attentive to needs (especially Cassandra)! Alvin at the social hour was great as well- always proactive with the guests in the evening. A couple of the problems that we experienced- The first and foremost was not having the washers and dryers available. After understanding that they were waiting for corporate to approve, and that the front desk would offer to do them, it resolved the issue however still a bit inconvenient. The Ice maker in the suite was another issue- and I have a working the day we checked in to the day we checked out. However the front desk was very helpful and providing ice for us when we needed it. There were also a few days that we did not receive the light cleaning services (no DND's on the door). Even after talking to the front desk one or two days were still messed after that but eventually it was rectified. Overall we truly appreciate the hospitality and the customer service stuff he issues that need to be addressed.
November 23, 2014
Rated 5.0 out of 5.0 by Saj123 Loved the stay, will definitely return if I am in the area again
This was my return stay and based on my initial good experience of staying at the hotel. I really love the spacious units... better than being in a tiny room of other comparable hotels. Loved the fact that complimentary dinner with wine/beer was also served on a few days of the week, that really exceeded my expectations and added to my satisfaction. Thank you to the team at Staybridge Suites DTC, you made my stay very comfortable.
November 18, 2014