Rated 4.8 out of 5 by 53
Rated 5.0 out of 5.0 by JPG5354 One of the better hotels that we have stayed for the $$$-breakfast !!!!
Beds comfort was great! Room was excellent as far as space. Very accommodating for travelling with pets. Work-out area was WONDERFUL for the size of hotel. Loved the young lady working the breakfast, (on New Year's Eve) and she was also there New Years Night for pizza. Had sick grandchild, and she and the gentleman at the front desk allowed us to take pizza and salad back to our room, a little after the serving time. FRONT DESK folks were very "costumer friendly" , and were very concerned about our stay being as we expected. Young lady at front desk at checkout New Years Day was also wonderful! Kudos to our experience in Charlotte @ Staybridge Suites! Will be back!!!!!
January 5, 2014
Rated 5.0 out of 5.0 by babywyche comfortable bed and great service
Will visit again.every thing was awesome,a little noisy above our heads but, still we enjoyed our stay.
January 4, 2014
Rated 4.0 out of 5.0 by Georgia1031 Comfortable and clean suite and average service
The suite was as we expected after a number of years staying at this facility. The service was not up to the standards that we have experienced in the past. Beginning with the inability of the person with whom I spoke while making my reservation to find us in the computer. That has never happened before. I requested one king or two queens. We were given a room with one queen. That was remedied when I reminded her about our reservation. They couldn't find our rewards number and so I joined your group. I am waiting to see what has happened to my other points. The breakfast staff wasn't prepared for the number of guests they were serving .
January 3, 2014
Rated 5.0 out of 5.0 by PNS32504 Great stay when traveling with pets.
Highly recommend for anyone traveling with pets. You do not have to give up style and comfort just because you are traveling with your pet. Our suite was clean and comfortable. I requested the first floor for convenience. No problems at check in or checkout. Delicious evening reception and nice hot breakfast at no additional charge. Very comfortable king size bed. A few restaurants within walking distance.
January 2, 2014
Rated 5.0 out of 5.0 by Nan16 Awesome staff and facility
Our wedding party stayed here 2 nights. Peggy and her staff were tremendous at fulfilling our needs and requests. Extremely comfortable, clean, inviting environment. Paul went above and beyond to accommodate evening social gatherings. The van even helped shuttle family to the wedding which was a mile away so they did not have to drive.
This is the 2nd family event I have placed at the Staybridge in Ballantyne and will do the next one here too! Thx all, Nan
December 29, 2013
Rated 5.0 out of 5.0 by oibchick LOVED THE KITCHEN
we enjoyed the stay, but there was a used bandaid beside the bedroom table on the floor. other than that , no complaints.
December 29, 2013
Rated 5.0 out of 5.0 by Sandi523 Comfortable and friendly
Great for families. Nice breakfast, pool, and fitness room
December 29, 2013
Rated 5.0 out of 5.0 by Cameramom Overall Excellence
We stayed at the Ballantyne during the holidays and the accommodations and staff were excellent. The staff went above and beyond to assist us. The breakfasts were also excellent. This is a great place to stay! You will get more than you paid for!!!
December 28, 2013