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Rated 4.8 out of 5 by 122 reviewers.
Rated 5.0 out of 5.0 by Fire Girl Becoming acquainted with Staybridge Suites was not on my radar until disaster struck our family. We had a home fire and lost everything, my insurance company placed us at Staybridge for 2 weeks until getting us to temporary housing. From the moment I arrived in my pajamas I was treated with respect, kindness, and compassion. The suite was roomy, clean, and comfortable. The staff went above and beyond what they had to do for us. As you can imagine, donations started coming in and the staff helped with anything we needed to manage this. They helped us get rid of clothes that were damaged by the fire, they took the clothes that were donated that we couldn't use and re-donated for us, they assisted with paperwork needing to be scanned/faxed etc... They made us feel as if we were the only people there, like they had nothing better to do than to cater to us. I have already recommended them and will continue to do so. I also like how they put where the staff are from on their nametags, that can make for interesting conversation. October 8, 2014
Rated 5.0 out of 5.0 by Excellent Stay! We were in Charlotte for a difficult family visit. We were looking for a place with a fire pit, since it was going to be a chilly weekend. We could not have asked for a better experience! The staff was friendly and accomodating. The room was great, and the extra touches went over and above. Great breakfast and superb coffee. We were suprised as we were checking out to be handed a "to go" breakfast bag for our trip home. I don't think you will be disappointed.... October 7, 2014
Rated 5.0 out of 5.0 by Neat, clean, comfortable, quiet property I booked the Ballantyne Staybridge Suites in order to attend a business conference at a nearby different hotel that had no more available rooms. I expected a reasonably plain, hopefully comfortable hotel given the room rates. In fact, the Ballantyne Staybridge Suites turned out to be very pleasing. It completely met my needs. The hotel is very well kept and clean, both in the suite and in the common areas. It was also quiet at night. I didn't realize that WIFI, breakfast, and access to fitness room and pool were included in the room rate, so these were added bonuses. Overall, a very pleasant stay and I would completely recommend the Ballantyne Staybridge Suites. October 7, 2014
Rated 5.0 out of 5.0 by good place good place good location restaurants and other stores near by i.e. CVS, LaFit etc. October 5, 2014
Rated 5.0 out of 5.0 by Excellent Brand new facility and plenty of restaurants walking distance September 30, 2014
Rated 5.0 out of 5.0 by End of holiday chill out At the end of a very enjoyable and hectic holiday this was the perfect place to stay. We spent 2 days here and totally relaxed before flying back to the UK September 27, 2014
Rated 5.0 out of 5.0 by Best hotel in Ballantyne I have stayed in almost every local Ballantyne hotel for business purposes and this is the best one yet. The service is top notch, always willing to assist and take care of you. I have stayed several times - for two days or two weeks - the service and amenities serve for business and leisure stays. This is a wonderful hotel for families as well. The laundry facility is very convenient and the pool is a true bonus. I travel to Charlotte every few weeks and will stay there every time. Thank you! September 24, 2014
Rated 5.0 out of 5.0 by Great quality for a great price My husband and I stayed at Staybridge in Ballantyne for a friend's wedding weekend. We were pleasantly surprised by the quality and cleanliness of the suite. Many of the hotel guests were also wedding guests so it was nice having large common areas where everyone could congregate and celebrate. The hotel rooms were surprisingly quiet. Beds and furniture were comfortable! The staff were great, always willing to help in any way they could. The hotel itself was centrally located near shopping and restaurants and the area is walkable and well lit! We would recommend this hotel to anyone looking for a great place to getaway! September 24, 2014
Rated 5.0 out of 5.0 by Room accomodations Overall room accomodations were fine, clean, easy to access all features. September 22, 2014
Rated 5.0 out of 5.0 by Great Home Away from Home The hotel is in a great location and has excellent service. I stayed for 2 weeks while traveling for business and I have already booked the hotel for my next 2 week stay. September 15, 2014
Rated 5.0 out of 5.0 by Staybridge Charlotte, a great experience Loved this hotel. The room was huge, kitchen was fantastic and the staff responded quickly to requests. Loved the free laundry even though I never used it, I thought it was a great addition. Location has tons of restaurants you can walk to as well. September 14, 2014
Rated 5.0 out of 5.0 by Very Roomy Two Bedroom Suite I believe this was one of the best hotel experiences I have had. The two bedroom suite was very spacious, clean and updated. If I had any complaints it would be the a/c unit was a bit noisy but I think that is pretty typical in most hotels. September 11, 2014
Rated 4.0 out of 5.0 by Good Stay Nice hotel. Clean rooms and Lobby. Grounds well kept. Would recommend this hotel. Would stay here again if in the area September 10, 2014
Rated 5.0 out of 5.0 by Great place to stay during relocation The Staybridge Suites Ballantyne was a perfect place to stay during our relocation from New England to NC. It provided us with all the amenities of home, and I would recommend it to anyone needing a place to stay during a relocation, short or extended stay. September 8, 2014
Rated 5.0 out of 5.0 by Great location Very good experience and the amenities are excellent. Was very pleased with the courtesy of the staff and the comfortable stay provided. September 7, 2014
Rated 5.0 out of 5.0 by excellent room and food service when traveling could not have asked for a cleaner room better service or choice of food September 2, 2014
Rated 5.0 out of 5.0 by Always come Back here..... When ever we are in the area we use this hotel only... August 28, 2014
Rated 5.0 out of 5.0 by Nice gem stayed here for a staycation with my 10yr old son; enjoyed the indoor pool and the mini store --; our room had 2 tv's so that was great! August 27, 2014
Rated 5.0 out of 5.0 by Great weekend The family enjoyed our stay. The rooms were well equipped and inviting. We will be looking for a Staybridge Suite in the future for our travels based on our experience this past weekend. August 27, 2014
Rated 1.0 out of 5.0 by Rude front desk associate The young lady "Winsome" checked me in was RUDE..I told her that I wanted a room with two beds because my girlfriend was with me, and she stated to me "I only had a one bed available, but you two can cuddle together". I thought that comment was VERY unprofessional and RUDE. She also didnt offer me the passcode for internet access. August 27, 2014
Rated 4.0 out of 5.0 by Very Homey This was my third time staying at Staybridge Suites and I've never had any complaints. I love that I had a kitchenette, office area, living room and an actual bedroom with a door... makes it very homey and comfortable. August 25, 2014
Rated 5.0 out of 5.0 by Great experience Great experience from the minute we walked in. Super fast check in. Yummy appetizers, beer and wine in the evening. Relaxing night sitting by the fire pit and playing corn hole in the courtyard. Front desk was very helpful with recommendations for a great dinner at Duckworths. So many great choices within walking distance. It was nice having the laundry room on site since we had spent the day at the water park. There was plenty of room in our two bedroom suite and no one felt cramped. The rooms were clean and had everything we needed. The only negative was housekeeping waking us up at 8:00 and again at 9:00. That was a little early for a family with teenagers on vacation. It did get us up in time for the wonderful breakfast. Hot coffee hit the spot along with the fresh fruit, hot items and pastries. Took our time reading the paper they delivered to us and never felt rushed. Check out went just as fast as check in. The staff was amazing. We will definitely be back. August 24, 2014
Rated 5.0 out of 5.0 Perfect Stay I have seen some some big hotels name and stayed there, but StayBridge has been excellent, awesome. THanks to Front Desk (Gwen, Alison,Samantha and Frank) and Jay, Jeff and Renne for pick and drop and being so friendly that sometimes I never missed my friends. Thanks you guys for giving me such a wonderful stay. I am looking forward for my next stay at StayBridge. August 23, 2014
Rated 5.0 out of 5.0 by Superior Hotel Very Affordable This was my first experience with Staybridge and it was wonderful. Based on this visit, Staybridge has become my number one choice in hotels. August 19, 2014
Rated 5.0 out of 5.0 by Excellent experience Family enjoyed the accommodations, staff very courteous and professional. The look and feel of the hotel was that of a safe and secure environment. This hotel has all the amenities and then some that one would expect when vacationing or on business. Will definitely stay again and I highly recommend this hotel. August 18, 2014
Rated 5.0 out of 5.0 by Excellent service Arrived at the hotel at 12:30 a.m., was immediately processed and given a room key. Very comfortable beds August 18, 2014
Rated 5.0 out of 5.0 by Better than a hotel Exceptionally clean from start to finish of my week long stay. Kitchenette provided in the room. Activities on the patio, friendly staff. It's like a resort. August 18, 2014
Rated 5.0 out of 5.0 by Great Service at a great price The staff made sure we had everything we needed to make my daughter's surprise birthday turn out great! August 14, 2014
Rated 5.0 out of 5.0 by A very relaxing home away from home Our family trip was a fantastic one due to our stay at the Staybridge Suites and our trip to Carowinds. The hotel was beautiful on the outside as well as inside. The rooms were beautiful ,clean and smelled fresh. The kitchen was nice to cook a home cooked meal in as well. All the amenities were nice my children loved it. August 14, 2014
Rated 4.0 out of 5.0 by Good hotel experience Very satisfied with our stay at this hotel. All staff was friendly and helpful. Only issue we had was that we had several unwanted visitors in our room (spiders). We did not get to enjoy the pool, firepit or corn hole but look forward to another visit in the future. August 12, 2014
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