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Rated 4.5 out of 5 by 114 reviewers.
Rated 1.0 out of 5.0 by Disappointed in Owners/Management They owners and or management would not allow me to use my point towards the room as "I did not say in my initial reservation that I wanted to use them". However, the young Indian women told us the night before check out that we could and acted like she "fixed" it in front of us, only to find out I was charged the full amount. I have spoken to corporate and sent an email outlining everything that happened. They have lost all my business from here on out. (Which I come with a large group of @ 14 rooms per stay). November 12, 2014
Rated 5.0 out of 5.0 by most pleasant experience I travel 40-45 weeks a year for business, if all accommodation's was as nice as this place I would have a dream job. Everything here is most excellent. Great job to the staff! November 12, 2014
Rated 5.0 out of 5.0 by Chattanooga Great Hotel stay. Friendly staff and good location with great shopping and dinning opportunities 9/10 November 12, 2014
Rated 5.0 out of 5.0 by Clean, comfortable room and great breakfast choices. I originally only booked a 1-bedroom suite, but my husband decided to come with us, so we needed more room. The hotel was very helpful to switch my reservation to a 2-bedroom suite with no problems. The suite was very clean and comfortable and worked perfectly for our needs. The breakfast choices were great. I've never stayed at a hotel that had so many selections of food. The only problem we encountered during our stay was finding a place to park. Would definitely stay there again if coming back to this area. November 12, 2014
Rated 5.0 out of 5.0 by Excellent Stay Clean, comfortable rooms and friendly staff. Lots of room. Beds very comfortable. Impressive hot breakfast. Centrally located. Lots of restaurants, etc., conveniently around. I would stay here again in a heartbeat. November 12, 2014
Rated 5.0 out of 5.0 by Great experience Finest of service, finest of accommodations. Had a great stay. Dollar value for this place is much better than average. You won't believe the suites, and the breakfast is wonderful. Will stay every chance I can. November 11, 2014
Rated 1.0 out of 5.0 by Don't Stay if You Don't Have a Car Don't stay at this hotel if you don't already have a car. They do not provide any complimentary shuttle to the airport and don't pick up the cost of a taxi either. I almost missed my flight and they really don't care. There are many other hotels in the immediate area so I won't stay here again. Poor customer service!!! November 10, 2014
Rated 5.0 out of 5.0 by Wow! A must experience. If you can, stay here! Delicious cookies on arrival at desk. Awesome FREE dinner. Clean, up to date suite with a full kitchen and a real coffee pot. Clean and complete. The suite was spacious and well thought out, everything was clean and neat and signage helped you know what was there. What a nice place to stay. November 9, 2014
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