Rated 4.7 out of 5 by 157
Rated 5.0 out of 5.0 by Dognamecal Great place.
Room was great. Staff was very nice. VERY CLEAN. The young girl who worked the Saturday morning breakfast was SUPER. Only problem was with the pool. The chlorine smell was over the top. Everybody in the indoor pool were complaining about their eyes burning. Even the people who just sat on the side. Need better ventilation. Overall, Great place to stay.
August 12, 2014
Rated 5.0 out of 5.0 by Flea Market Flipper Longest Yard Sale
Loved it so much we stayed again on our way home. Staff is very friendly and the cookies were awesome.
August 11, 2014
Rated 5.0 out of 5.0 by orbit1 Staff helpful
Clean and comfortable. Had a problem with the room upon checkin that was immediately handled by the staff. They moved me to a much better room. I appreciate the helpfulness of the staff.
August 11, 2014
Rated 5.0 out of 5.0 by Cynthia1951 Wonderful Service and very caring staff
My grand-daughter is a picky eater and the sweet lady that was serving the breakfast went back and brought her some special tummies just for her :)
My daughter forgot a very special necklace in her room and when we called back they went, found it, and put it at the front desk until we could return to get it. This was very much appreciated.
We enjoyed our stay, the beds were comfortable, the pillows were suitable for anyone as there was a firm and soft pillows on the bed. If in the area we will stay at this hotel again.
August 10, 2014
Rated 5.0 out of 5.0 by wayne654 FIxed the issues
Had a few minor issues during first weekend stay, they were corrected. During second weekend stay things were MUCH MUCH better Staff completely made up for first weekend mis-ques!!
August 7, 2014
Rated 5.0 out of 5.0 by crooks83 Great Stay
Highly recommend this Hotel, and it easy access to town and the water front
August 6, 2014
Rated 5.0 out of 5.0 by jcox excellent accomodations
Love this hotel- great location, service and superior staff! highly recommend this hotel!!
August 6, 2014
Rated 4.0 out of 5.0 by rf69 It's ok.
The people are very nice. The rooms are clean. I wish I could have made the room darker.
July 31, 2014
Rated 5.0 out of 5.0 by Mater69 Best in a while
This is one the nicest hotels I have been in, in a while. Staff was very nice, rooms were clean and it was very quiet. They genuinely care about their guests.
July 29, 2014
Rated 5.0 out of 5.0 by MGerber Great Family Get Togther
We arrived, following our wedding, to family members and warm chocolate chip cookies. The accommodations were excellent! The rooms were clean and recently remodeled. The staff was quite helpful, even providing forgotten toothpaste. It may have been a rainy day outside, but inside it was sunny! We were proud to have made reservations for our family with Holiday Inn Express!
July 28, 2014
Rated 5.0 out of 5.0 by Pamela2014 Very comfortable room!
My family stayed at this location just one night on the way back home. Both beds were queen size (which the kids appreciated). The work out room was great and there were still cookies at the refreshment center upon arrival. The complimentary breakfast was wonderful (as it seems to be at all of the Holiday Inns - thankfully!). The location was not too far off of the main highway so we were able to arrive there quickly from the highway as well as get back on the highway bright and earlier in the morning!
July 27, 2014
Rated 5.0 out of 5.0 by nonw2000 overall stay
OK overall desk clerk on check in did not know his job very well and it caused a check out problem.
July 23, 2014
Rated 5.0 out of 5.0 by MarkAfterDark Great Stay, Very Helpful Staff
Arrived late at night and without a reservation, but staff went out of their way to find me a suitable room. Hotel was clean and well-kept. Staff was friendly and helpful. Breakfast was good. Internet was awesome. Excellent all the way around. This is what a hotel should be.
July 22, 2014
Rated 5.0 out of 5.0 by LynnV14 Great Stay
This HIE is one of the best I've stayed at -- the staff was friendly and went out of their way to make sure we were comfortable and had all we needed. I also appreciated the very clean room and the laundry facilities; being on the road for ten days means lots of laundry and it really helped out. An extra thanks to Natalie at the front desk who was helpful and a delight every time we talked to her.
July 22, 2014
Rated 5.0 out of 5.0 by BaylorGrad Quite and comfortable
We had a quick in and out visit to Chattanooga and our stay at the hotel was excellent for us.
July 22, 2014
Rated 5.0 out of 5.0 exceptional employee
Natalie was very helpful and friendly. I feel she went above and beyond her duties to help my dad with heavy equipment when I couldn't be there for him. I wish to thank her for easing my mind and being so sweet while she helped!
July 4, 2014
Rated 5.0 out of 5.0 by Illinoisgirl14 Great Stay!
Loved this hotel. Employees were friendly and helpful. Room and hotel overall was very clean. Breakfast in the morning provided lots of choices and was very good.
July 3, 2014
Rated 5.0 out of 5.0 by Doc66 Great staff and service.
Great stay.From check in to check out, was great. Just the little things that let you know they are there for you. Extra towels delivered to the room, Making a fresh pot of coffee late in the evening,and entire staff was friendly. Special Thanks to Jake for making our stay so enjoyable. Hope he gets recognized for his good work.
July 2, 2014
Rated 1.0 out of 5.0 by JB84 Staff inattentive and lower level very noisy
This was the loudest location I believe I have ever stayed at and nobody cared to do anything about it. Staff was very inattentive in every way imaginable.
June 30, 2014
Rated 5.0 out of 5.0 by kimberly271 Loved it!
Beautiful hotel! Amazing staff and breakfast! Best hotel stay in a long time will definitely recommend! The room and hallways and lobby smelled fabulous!
June 29, 2014
Rated 5.0 out of 5.0 by inspector61 just great people
Highly recommend to stay there...enjoyed the atmosphere and staff Super great !!!
June 29, 2014
Rated 5.0 out of 5.0 by Indy5Family Great Stay!
We got a corner room on the 3rd floor - only one neighbor - so it was QUIET. Staff was extremely friendly and breakfast is what you'd expect from a Holiday Inn. We got a great room for a low price!
June 22, 2014
Rated 5.0 out of 5.0 by GrammyCoop Perfect Accommodations
Overnight stay in a King Suite. The room was clean and fresh, and had all the amenities of home. Comfortable bedding and plenty of linens. The Front Desk staff greeted me by name each time I encountered them after checking in--very impressive. Internet access was very easy and efficient. Will definitely choose this hotel again the next time I am in the area.
June 14, 2014
Rated 5.0 out of 5.0 by SG2010 Great Stay
Very nice hotel with an even friendlier staff! I would highly recommend this hotel.
June 5, 2014
Rated 1.0 out of 5.0 by crazylikeafox57 NOT UP TO HEI/IHG STANDARDS, VERY DISAPPOINTING
This hotel is located in a "not so nice" part of town, appeared to be vagrants and "locals" hanging around in the lobby & parking lot. It is a weird layout, in that the 1st floor rooms are actually downstairs, very dark and dungeon-like. The hallway reeked of chlorine from the pool area. The desk chair was broken and would not raise to desk level, the iron was old and stained, the luggage stand was broken, and the beds were horribly uncomfortable and old.
And to top it all off, they automatically debit your account an additional 20% for a "deposit" without telling you. I have stayed in hundreds of HEI's and this is the first time this has happened.
Don't waste your time or money.
June 4, 2014
Rated 4.0 out of 5.0 by JC263 bed very UNCOMFORTABLE
King bed hurt my back did not sleep well.
The living area couch was also hard and uncomfortable.
The service of the staff was amazing very helpful and attentive.
The overall décor was pleasant and clean.
June 3, 2014
Rated 3.0 out of 5.0 by NukeWorker Good room terrible exercise equipment
The room was good but the treadmill must have been from the 90's. The rest of the equipment was not any better. If you like to exercise
when you are traveling, this is NOT the place to stay.
May 26, 2014
Rated 2.0 out of 5.0 by Randy 450 Somewhat Disapointed
Not up to par with the two Holiday Inn I 've stayed at this year on business.
Trucks parked outside room window on lower level, guest listing to loud music.
AC/ Heat system cycles on and off at night waking you up.
Q Tip stayed on the bathroom floor for two days.
Coffee Cups weren't replaced after use in room.
Towels and soaps weren't fully replaced on some days.
Needed more help at front desk.
Went to get partial bill to do expense report, got back to room the pass card wouldn't let me back in, had to go to front desk and wait in line to get it re set.
May 16, 2014
Rated 5.0 out of 5.0 by JohnSSG Great staff
Everyone from Manager to Housekeeping made me feel like I was at home. Always polite and friendly with a warm smile.
May 6, 2014
Rated 5.0 out of 5.0 by Helcay Good Service
The staff at this location was friendly and helpful. I was satisfied with my stay here and I do not have any complaints.
April 29, 2014