Rated 4.7 out of 5 by 117
Rated 5.0 out of 5.0 by rc923 Great customer service makes for a great stay
We had great customer service at this hotel which made our stay at this Holiday Inn Express great! The staff was super nice, the pool relaxing, and the room comfortable. The price was great too! I highly recommend this hotel.
July 7, 2014
Rated 4.0 out of 5.0 by shepot check in service
We enjoyed our stay. We checked in about 1 am in the morning. called in advance to let them know we were checking in late>
When we got there we called on the line because the door was locked. That was fine. The problem was after buzzing for 2 or 3 minutes or longer and calling we received no response. I think the one and only worker was asleep in the back room. His glasses were laying on the counter. We really thought we were not getting in. We felt helpless and thought we would have to sleep in our vehicle after traveling 7 hours. You may want to make sure this doesn't happen to anyone else. Thank you
July 3, 2014
Rated 5.0 out of 5.0 by Hank57 Satisfying stay
I stay at a lot of Holiday Inn properties and am used to the level of service varying at different locations, but this hotel had excellent staff and clean accommodations. I would definitely recommend this hotel to other travelers in the Chattanooga area.
July 1, 2014
Rated 5.0 out of 5.0 by tree stand deweller 2nd time staying here
Once again we really enjoyed our stay here, The staff is very nice and the breakfast crew made sure we were well taken care of. We'll be back
June 30, 2014
Rated 5.0 out of 5.0 by Nan3 Excellent place to stay
Our stay at this Holiday Express was outstanding. The staff was friendly. The room was quiet and comfortable. We would stay here again if we come this way on vacation again!
June 30, 2014
Rated 5.0 out of 5.0 by MDer Great location!
Very nice accommodations, great service and location!
June 30, 2014
Rated 5.0 out of 5.0 by TCBish Great place!
Staff was very accommodating. particularly when we had a malfunctioning TV remote. They took care of the problem right away. Also there is a plaza next door which has a GREAT Mexican restaurant....El Matador. It was an easy walk over!
June 29, 2014
Rated 5.0 out of 5.0 by cicij Great guest experience
We were here for a wedding and the hotel was very nice. The rooms are clean and the breakfast was very good. All of the employees that we met were very friendly and helpful.
June 28, 2014
Rated 5.0 out of 5.0 by nel257 Great experience.
My wife and I decided to drive our grand daughter to Indiana
for summer school program at Taylor University. We wanted to stop half way to the trip. We where very happy that we stop at this hotel, in fact my son will be driving up to pick her up when the program finish. Already told him about this very nice place.
Your service was great!!!
June 19, 2014
Rated 5.0 out of 5.0 by SD531 The best Hotel I have been to in a while
This Hotel was clean and comfortable. All staff I spoke to were extremely pleasant and helpful. The breakfast was excellent and I was pleased to see gluten free items available. The pool was not huge but was enough for a good swim.
June 4, 2014
Rated 5.0 out of 5.0 by epperson great service
we have stoped here a few times and everything has always been great and well most likely stop again in the near future
June 2, 2014
Rated 5.0 out of 5.0 by utdr31 Superb! Friendly Staff-Clean Property- Breakfast Amazing- Gluten Free
I think I was spoken to by every staff member at the hotel. The front desk was very helpful. We were coming down for a ball tournament (which is very close to The Summit ballpark) and they allowed us to put our things in the available rooms until they could get them all ready before it was check-in time. All the staff were all friendly, smiled, and many asked me if I needed anything. This include the house-keeping crew. The rooms were clean. The beds were comfortable and they had plush pillows. The room had extras like Bath and Body Works shampoo and conditioner. We visited the pool which was also extra clean and included towels. The breakfast was superb and even included Gluten Free items which I greatly appreciated with a gluten sensitivity. For those without an issues, they had a ridiculous amount of variety. They had cereals, oatmeals, eggs, sausage, biscuits and gravy, waffles, pancakes, muffins, bagels, juice, milk, coffee, yogurts, toast....and probably more that I have left out. This would have been an added expense that was included in the hotel stay.
June 1, 2014
Rated 5.0 out of 5.0 by FLtraveller Nice and relaxing
I always enjoy staying at this hotel on my trips between Michigan and Florida. Thanks for such great service
May 13, 2014
Rated 5.0 out of 5.0 by Christina0420 Overall great service.
I travel quite a bit and this was overall one of the best Holiday Inn Express that I have stayed at. The room was very clean and comfortable. All of the staff were very pleasant, courteous and helpful. I will definitely stay at this location next time I am in the area.
May 13, 2014
Rated 5.0 out of 5.0 by Customer987 Positive in every way.
The desk staff were especially helpful, loaning me a charger for my cell phone. A quiet comfortable room. Courteous maid service. A very positive experience.
May 7, 2014
Rated 5.0 out of 5.0 by Di 48 Comfortable bed
The staff was very accommodating for us. Great warm cookies!
May 1, 2014
Rated 5.0 out of 5.0 by WolfPack Baseball Perfect
We stayed March 8 through March 9th your staff moved our teams rooms so that we all could be together. You also were more than helpful and went over the top to assist us with any needs. We had the best time staying with you all. Thank you for making our trip so wonderful. We will stay with you again.
April 24, 2014
Rated 5.0 out of 5.0 by Sweet travels Best HIE
This was the best Holiday Inn Express and service that I have experienced in a long time.
April 11, 2014
Rated 5.0 out of 5.0 by Rennerei A very late night stop.
Staff TOTALLY took care of my wife and I after a long days drive without having any reservation. What more can I say but Thank You.
April 4, 2014
Rated 5.0 out of 5.0 by Cahester1963 Staff
Great staff always friendly ! Front desk and cleaning staff are always helpful!
March 31, 2014
Rated 4.0 out of 5.0 by OhioBassfisher Very clean and comfortable
Nice hotel. Have stayed here in the past and will stay again. All thinks good with the exception of member recognition. Would have liked to have been offered the points or the water and snack. But the clerk did call her supervisor for me and honored my discount coupon. Thank you
March 25, 2014
Rated 5.0 out of 5.0 by tonyskee Excellent property
Arrived late after driving 16 hrs from New York. Met by Hanna who was outstanding in helping us. The room was great since my wife's bad knee and rheumatism flared up. The room was well kept; clean and was spacious. A value for the price. The bed was extremely comfortable for our aching bones.
Next morning we had breakfast which was ready before the advertised time. This enabled us to get an early start for the drive home.
March 24, 2014
Rated 5.0 out of 5.0 by PhoenixH Sports Travel
Stopped at this location on the way to a sports tournament. Check in staff and departure staff were some of the best that I have ever encountered. Nice hotel, very clean, and quiet. All amenities were what I expect with this chain. Highly recommend this location.
March 24, 2014
Rated 5.0 out of 5.0 Awesome awesome awesome!!!!
I have stayed at many many many holiday inn's in my 24 almost 25 years of life and this is by far the best one I have ever been in!! Everything was awesome and that's about it...
March 14, 2014
Rated 5.0 out of 5.0 by Larry102 Excellent Express property
My wife and I use HI Express often and this property is one of the best we have stayed. Everything was a step above other Express's we have used.
March 14, 2014
Rated 5.0 out of 5.0 by Traveling rr Great place to stay
Travel for work alway use holiday inns. Without a dought best one that I stayed in very friendly staff and clean. Would recommend to anyone has been my home away from home for last two months. Easy access to interstate
March 13, 2014
Rated 5.0 out of 5.0 by Andy 50 Great comfortable stay, best staff anywhere.
Very nice, clean motel. Has the most customer friendly staff from top to bottom that I have seen. Absolutely recommend with double thumbs up.
March 7, 2014
Rated 5.0 out of 5.0 by Twolfgcd Wonderful hosts!
The staff was VERY friendly and helpful! I highly recommend this Holiday Inn Express. I spent a very restful night!
February 11, 2014
Rated 5.0 out of 5.0 by Judya23 Wonderful Surprise
Needed to stop on the way to Ohio from Florida. Found a wonderful surprise in this hotel. Close to the interstate, the staff gave a wonderful welcome. The pool area was beautiful and warm. The room was clean and comfortable. Everything about the stay was great including the breakfast the next morning. Will be sure to plan the next stop when returning to Florida.
January 26, 2014
Rated 5.0 out of 5.0 by gerw staff was great
staff looked up my reward number. asked if we needed anything. room was nice,refrigerator and microwave. very comfortable bed. 4 restaurants walking distance. grocery walking distance. nice breakfast and paper in am. has fitness center and indoor pool but we didn't have time to use
January 24, 2014