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    Guest Reviews
    Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
    93%
    Recommend This Property

    Overall Experience

    4.6

    based on 132 reviews
    93%
    Recommend This Property

    Ratings Breakdown

    132reviews

    • 5 Stars
      101
    • 4 Stars
      17
    • 3 Stars
      6
    • 2 Stars
      4
    • 1 Stars
      4

    A home-away-from-home

    By

    May 13, 2015

    I always stay at Staybridge Suites when in the Chesapeake area. The staff are very nice and the hotel meets and exceeds my expectations.

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    Comfortable bed and friendly service

    By

    May 12, 2015

    Nice value for the money. Grand kids really enjoyed pool.

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    Enjoyed my stay

    By

    May 12, 2015

    platinumelite

    Friendly staff and clean hotel, enjoyed my stay at the hotel when I was there

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    Horrible experience

    By

    May 06, 2015

    platinumelite

    Have stayed here many times in the past. No complaints. Everyone attentive and helpful. However this trip was my longest ever-12 days. For 7 of the 12 mornings I had no coffee in my room despite numerous requests to the front desk and leaving a note on the table in my room asking that coffee packets be left for me - no such luck. Bath towels got down to one -never out -just not replaced. Previously I have always had 3 towels in the bathroom without fail. My ice maker in the freezer was broken -never made a cube of ice in 12 days despite 3 separate requests for maintenance to repair.

    Wish I had another choice for an IHG property. Stayed at Gum Rd one night but too far from my client so guess I am stuck. Not happy!

    Posted byHotelStaff
    May 06, 2015
    Dear Lonesome 123, Please accept my apologies for us missing the coffee replacement and the ice maker, We track all requests for follow-up on these type of requests when called in. As you know from your previous stays that is not what we normally provide to our guests. We want the opportunity to make you satisfied in your selection of where you stay. Please call me to discuss these issues. Jim Kinane General Manager 757 420-2525
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