Rated 4.4 out of 5 by 27
Rated 3.0 out of 5.0 by MDVisitor Excellent Staff
I most say that the staff at the hotel made the experience very pleasant. The complimentary breakfast was a treat. Now for what I didn't like.
I was quite disturbed when I arrived and saw old shower stalls and carpeting outside the exterior door we used to get to our suite. The room and definitely could using upgrading. The fitness center was a disappointment. I guess my main gripe is I expected more even with the great value. I would have appreciated being told prior to my arrival that the hotel was being renovated so I could have decided whether to stay at another hotel that was as aesthetically pleasing as the city.
December 3, 2013
Rated 1.0 out of 5.0 by disappointedoct2013jr worst hotel Ever
Customer service was terrible checked inn on a Tuesday told them the next day we would be extending stay for additional week they called the middle of the day on Monday and told me that they had are departure for that day and Couldn't accomadtte or stay and had to leave a important meeting to go get my belongings and find a differant hotel also filthy defintly would recommend hope no one has my same problems but wouldn't take the chance
October 25, 2013
Rated 3.0 out of 5.0 by Nancy6125 Remodeled room
We stayed in a newly remodeled suite. While the suite was nicely appointed there were a few problems. The hot water did not work in one of the showers. The security latch fell off the door. There was no trash can in the kitchen.
October 22, 2013
Rated 4.0 out of 5.0 by docreport Great Visit
On the plus side the price was right, customer service was the best (thanks Rachel!) and convenient location.
No complaints to speak of although the pillows were a bit too flat for my liking and the doors don't close quietly so I heard quite a few door slams, that was a bit annoying.
Big Staybridge breakfast always good. WiFi connection free and fast.
I would stay here again if I'm back in The Springs.
October 10, 2013
Rated 5.0 out of 5.0 by Godislove2013 Love Colorado 2013
Staff very helpful--ie Rachel at front desk.
Room/suite very comfortable--loved the kitchen, enjoyed opening two windows for fresh air, beds comfortable. ESPN very nice for
enjoying football on 2 tvs. Remodeling not too bad --is beautiful but we preferred the old room to avoid any chemical smell. Hope to stay here again.Slept so well.
September 27, 2013
Rated 5.0 out of 5.0 by Dian61 Fulfilled all our needs and went way above!
From the initial reservation to the first moment we walked in we were treated extremely well by the staff and housekeeping. We loved our room, loved having the kitchen and living area and the location cannot be beat. It was a great value for us and we will be back next year!
September 11, 2013
Rated 5.0 out of 5.0 by Skywalker222 Excellent customer service
We enjoyed our stay at Staybridge for Air Force Academy Parents Weekend. Our room was warm when we arrived and we called the front desk and they immediately sent someone from maintenance to "fix" our air conditioner. The room was comfortable, breakfast excellent and the area was convenient. Highly recommend this hotel.
September 6, 2013
Rated 5.0 out of 5.0 by familygetaway13 Great place to relax
We stayed here with our three teenage kids and they all loved it. They enjoyed the pool, the basketball court and the great living room type set up in the rooms. Having a Buffalo Wild Wings close by didn't hurt either.
August 27, 2013