Rated 4.6 out of 5 by 159
Rated 4.0 out of 5.0 by Staceyr68 Friendly Staff , Clean but a little run down
My family and I stayed here recently on vacation. The hotel was clean and the staff was nice. My only negative about the hotel was although the linens looked clean they were ragged and had some stains and/or holes in them. This includes bed and bathroom linens. I think it is time to think about replacing them. When I checked out I brought to the clerks attention the fact that I was being charged more than the advertised rate and I mentioned the best price guarantee. She was kind enough to adjust the price down but when I was able to access the policy and read it completely it says that if that happens you will get your first night for free. I am hoping that I can get that resolved because I don't think it was handled properly.
June 24, 2013
Rated 5.0 out of 5.0 by Cmenu Wonderful place to stay
Front desk service was above excellent. This is our no. 1 holiday inn express to stay in Colorado Springs. Front desk spoiled us. Friendly, and very knowledgeable about the area. Shared conversation on sites to see and provided directions to museums we wanted to go see. Very much engaged with clients. Also, very flexible on room cancellations and reserving when we had to add family and extra room. My family from wi loved this place also. We will be visiting this holiday inn frequently. Awesome & beautiful stay here.
June 22, 2013
Rated 5.0 out of 5.0 by bulldog317 good location easy parking
staff very helpful_ we were at the hotel during a wild fire the hotel was packed with evacuees but staff was up to the task
June 20, 2013
Rated 4.0 out of 5.0 by KDLang Great value, great service!
We stayed here 2 nights on our family vacation. The staff was so accommodating and I felt like we got a great stay for the rate.
June 17, 2013
Rated 5.0 out of 5.0 by Ezere Good location and friendly staff!
The room is clean and spacious and the bed is comfortable. Great restaurants nearby. The fitness room is quite large with a full set of dumbbells and a utility bench.
June 15, 2013
Rated 5.0 out of 5.0 by OheyeO Great stay
Rooms were clean, staff very helpful, and breakfast was great.
We were given a "mountain view" room. Awesome! Pike's Peak right out our window!
June 13, 2013
Rated 4.0 out of 5.0 Great stay
Very comfortable business trip stay. Would recommend this hotel
June 12, 2013
Rated 5.0 out of 5.0 by 47JIM Great Hotel
Would have stayed the prior nights, but was booked solid and I can see why. Great Hotel!!
June 11, 2013
Rated 5.0 out of 5.0 by bodacious Great Service
I was on a very long road trip. This hotel probably gave me the best experience of them all.
June 10, 2013
Rated 5.0 out of 5.0 by runningmarathons Co Springs-Air Force Academy
Great stay - Nice location, good property, excellent staff.
June 9, 2013
Rated 5.0 out of 5.0 by Ron15 Comfortable Room & great place
We like this area of Colorado Springs and are glad there is a great motel to stay there. Over the years, we have upgraded the places to stay & this chain is #1! We like the rooms & the breakfasts. This one is one of the best places to stay.
June 7, 2013
Rated 5.0 out of 5.0 by CSHIE Good one
This hotel is Colorado Springs, superb. I will recommend this one to my coworker.
June 4, 2013
Rated 5.0 out of 5.0 by Addi24 Comfortable and Clean
We have stayed several times before at this location. Every time we stay here we are very satisfied. We were traveling cross country and this was one of our stops. Breakfast is a plus with HIE and was well supplied. We will stay again when we are in the area.
May 30, 2013
Rated 5.0 out of 5.0 by Cheryl67 Always an AWESOME Stay
Because of excellent accommodations from comfortable pillow-top beds to room decor to tub/shower, awesome staff and service, great breakfast (which is included with our stay),great
value (plus priority club award points), we always stay with Holiday Inn Express. Always a wonderful experience - friendly and so helpful staff.
Holiday Inn Express is our home away from home!
May 28, 2013
Rated 5.0 out of 5.0 by Kegs Friendly front desk staff
The front desk staff was very friendly and helpful making a good "first impression" of the facility. Only staff criticism is that the breakfast person the first day was virtually invisible while we were there. The room was very comfortable except that the bathroom is too small, especially so, because the door opened inward. But a very nice stay.
May 24, 2013
Rated 5.0 out of 5.0 by nrskimi Great Service
I travel a lot for my job and I always stay at Holiday Inn Express if possible. My stay at this HIE in Co. Springs was by far my favorite. The staff was excellent as well as the room, and I loved the breakfast choices.
May 24, 2013
Rated 5.0 out of 5.0 by jg6544 Good hotel
I have stayed at this hotel twice in the past year and each time have found it comfortable, well-run, convenient, and a pleasure.
May 24, 2013
Rated 3.0 out of 5.0 by pmlago Convenient Location
Located 1 block off the freeway, easy to find and get to. We were given a king bed suite which bad a loveseat, microwave and refrigerator. Room was crowded with little space between the desk, bed and wall. Also the room looked a bit worn with a torn window screen, droopy window covering and an unattached air conditioner cover. The room was clean, the bed was comfortable and the hotel was quiet. The breakfast was appreciated. Overall, a good stay but nothing special.
May 23, 2013
Rated 4.0 out of 5.0 by NatterLiz Friendly staff! :)
Everyone was friendly! Clean, comfortable hotel.
The evening gentleman that checked me in (his name began with a J I think) made sure to check in on me. The first hotel key he gave me didn't work since it was keyed to the wrong room. I came back down and he re-set it. As I entered the room, the phone was ringing. It was the kind man from downstairs just checking to make sure I got in.
The woman who worked breakfast was very kind and ensured I had everything I needed!
There was one bit that did not work: the spa/hot tub. When I checked in, it was closed. The 2nd evening, it seemed to be okay but the chlorine was very intense. The 3rd evening, I went to get into after my workout and the water had drained below the jets. I alerted the woman at the front desk and she said she would request someone to look at it in the morning, she didn't know how it worked.
May 14, 2013
Rated 5.0 out of 5.0 by pioneer5 Better than a lot of expresses I've stayed ay
Very good, nice to have the refrigerator and king size bed
May 8, 2013
Rated 5.0 out of 5.0 by SammyK Great service
Everyone is so very helpful at this Holiday Inn Express as well as all the others I stayed at on my way from AZ to MN. Very pleasant people and more than willing to help with any need.
Thanks, I always enjoy my stays.
May 6, 2013
Rated 3.0 out of 5.0 by PawPrints Nice place, but...
My husband and I have stayed at this hotel once before and had a very nice experience. We try to stop in Colorado Springs in our transition from our winter home in AZ to our residence in Nebraska in late April each year. We travel with two small dogs, and we are happy that this hotel accepts dogs. Last year your desk clerk was very helpful in making sure we had a convenient place to park, even moving her own car so we could lug our dogs, crates, etc., inside without hassle. She was extremely helpful.
This year it seemed as if the hotel was understaffed with the desk clerk/manager running ragged to get things done. I certainly do not fault her for any issues. The pool area was swamped with kids who were out of control, but the biggest issue for us was the OVERWHELMING SMELL OF CHLORINE coming from the pool all the way down the hall and under our door, which was at the far end of the building. My eyes were burning, dogs were sneezing, and my husband could almost taste the smell. Since it was late and we had already unpacked our things and had the dogs settled down, we opted not to request another room.
Other than this issue, our stay was reasonably comfortable. We will probably stay here again, but I hope we never encounter the strong smell of chlorine in our room again.
May 3, 2013
Rated 5.0 out of 5.0 by John4213 Great Stay
The staff was very polite and helpful. Clean rooms. Good breakfast. Will recommend!
April 30, 2013
Rated 5.0 out of 5.0 by pma03 We loved it!
This Holiday Inn Express and Suites was spectacular ... and we'll be staying here again! We had a clean, roomy suite with windows overlooking Pike's Peak. We loved the location with its easy-on, easy-off access to the freeway and close proximity to the Academy and restaurants. The staff was friendly and efficient ... a perfect combination! We have been to numerous hotels in the Colorado Springs area and this was our favorite!
April 24, 2013
Rated 4.0 out of 5.0 by Springs12 consistency
I travel alot for business and I always stay at a Holiday Inn due to consistent decor and services. This hotel is no exception. It was consistent, comfortable, and very affordable. The only drawback is that the parking lot is not well lit.
April 22, 2013
Rated 4.0 out of 5.0 by Abigail88 Business Traveler
My stay at this hotel was a great value. I was only there one night, but the staff was extremely helpful and accommodating to all my business needs. The room was great and the bed was very comfortable. Also, I was pleased that while the breakfast said it was only available from 6-7:30, I went down there at 8 and there were still many options available. Great location off the highway. Would definitely recommend.
April 22, 2013
Rated 4.0 out of 5.0 by looking4timbuctoo Nice Room
Closure missing off 4th floor exit door that led to it slamming when people used it. ! 1/2 - 2" gap under room door led to lots of hall noise.
April 21, 2013
Rated 4.0 out of 5.0 by preacherjimmy Good stay for two nights
We enjoyed such a friendly staff, a good breakfast and wonderful beds.
April 20, 2013
Rated 5.0 out of 5.0 by Tom4843 Great Experience
My recent stay was my 4th in the last couple of years, the staff is very friendly, clean rooms, and the area has good restaurants within walking distance. I would recommend this property to anyone traveling through the Colorado Springs Area.
April 3, 2013
Rated 4.0 out of 5.0 by bigPAPApump My Personal Experience
I have stayed at this particular location several times for weeks at a time and have not ever encountered a problem or concern. The staff that I have dealt with has always been courteous and helpful. I want to THANK all the staff for making my stay(s) feel "home away from home."
I always look forward to staying here when I venture down south!
March 23, 2013