Rated 4.7 out of 5 by 146
Rated 4.0 out of 5.0 by FrankieGRis Staybridge is known for its fireplace and its never on at this hotel!
I have stayed here several times when visiting my son in college (U.S.C.)
My only comment - not a complaint - is this is the ONLY Staybridge I have stayed at all over the Eastern U.S. that NEVER has its focal-point, iconic fireplace on. Not even in winter. NEVER!
When the entire design and architecture of your lobby is centered around a dramatic floor-to-ceiling stone fireplace ... and the brand duplicates this iconic symbolic fireplace in all its locations ... it should be LIT especially in December and ESPECIALLY during the Christmas HOLIDAYS!
When your key brand identifier is neglected unlike other Staybridges - it signals something else might be getting neglected. I've stayed at Staybridges in Charlotte, Philadelphia, Alpharetta and all of then had fires in their fireplaces this time of year! And those visits were recent weeks!
When I asked the staff if it was a temporary oversight - I was told "That fireplace has not been lit in 6 years". I asked "WHY?" And was told "I think the owner lost the remote and we can't find it" .
Come on guys -- LIGHT your fireplace up for your guests. It has a manual switch. loosing your remote is not a good excuse when the fire place is what the entire lobby is built around!
Would I recommend the hotel to anyone!? Yes of course. Everything was fine but that issue along with the response I got irritated me.
December 19, 2014
Rated 5.0 out of 5.0 by Keepdreaming76 My Staybridge Experience
The Hotel is very nice and offers great amenities during your stay. I have stayed at the Hotel more than once and both times I was pleased with the overall experience.
December 19, 2014
Rated 5.0 out of 5.0 by knightssi1 Excellent AccomodationsMy stay
My stay at Staybridge Suites was excellent. Beautiful and tasteful facility. Much more than I expected for the price. I have already told friends an family to look for Staybridge Suites when traveling. And they are a pet friendly establishment. I highly recommend Staybridge.
December 15, 2014