Rated 4.1 out of 5 by 36
Rated 3.0 out of 5.0 by JivnJT Positives and Negatives...
Showed up late after a very long drive with young kids. The room smelled like someone had just smoked an entire pack. The young lady working the counter was AWESOME and had us in two (instead of one) room for the same price in just a few minutes. We had the kids and Grandma sorted in no time. The room was OK clean. I have been in cleaner hotels. But it was quiet and had no major issues. The morning was disheartening. The person working the breakfast had two of his "friends" eating the food (one looked like his sister). I got the feeling that both were short on food so I didn't make a big deal out of it. But for paying guests this can be a bit of a put off. I would encourage the manager to not lambaste the employee in question but try and see if these individuals truly need some help or are simply taking advantage of the situation. Had I been on business travel (or ever travel there for business) I would not stay there again. I had a better experience at an adjacent hotel.
November 28, 2013
Rated 5.0 out of 5.0 by Kimmylyn Home away from home
We always enjoy our stay here. The rooms are nice, clean and comfortable and the staff is very very friendly and helpful! Look forward to our next stay.
November 1, 2013
Rated 5.0 out of 5.0 by mefargo week stay
the employees were great in making me feel comfortable.
October 31, 2013
Rated 3.0 out of 5.0 by TAR1 Non-smoking room still had smell of smoke
We had a non-smoking room, but being on the fourth floor with smoking rooms on the same floor, you could still smell smoke in the room. Staff was very friendly and helpful.
October 23, 2013
Rated 3.0 out of 5.0 by Caitriona Room didn't meet expectations
I was disappointed that both my coworker and I were placed literally in the smallest rooms on the floor (we looked at the floor plan on the back of the door.) We both travel extensively, and the rooms we were put in just had microwaves and dorm fridges. Every room I've been in at this brand has always featured a working kitchen. This made the food I brought with me irrelevant because I couldn't cook.
Additionally, I found the workout room in need of service and repeatedly received static shocks from the treadmill.
I realize this site is being renovated and I hope these rooms are updated in the future to meet the standards I am used to in a Staybridge.
On the upside, the staff was gracious and professional. There is a great group of people working at this location.
October 8, 2013
Rated 3.0 out of 5.0 by polo88dave remodiling but!
I don't know if its the free food or booze that brings them but this place use to have cleaner guests. Now upon arrival you have to walk past the 4-8 people smoking right at the front entrance. Half of which you would be nervous to be alone around on a dark street. Staff is still excellent there.
September 26, 2013
Rated 5.0 out of 5.0 by MLM1874 Mark Mintun
I always enjoying staying at your hotel. It is clean with great staff. The woman who works the breakfast bar and evening snack bar is wonderful. Always attentive, helpful and positive!
September 9, 2013
Rated 5.0 out of 5.0 by Me03 Personable and Professional (lots of details included)
Every time we stay here the staff is very professional yet personable. After a couple of stays they know us by name, even when we call over the phone to book the room. The breakfasts are great, with everything from continental plus hot foods. Many weekdays, dinners are included in the stay and they too have a great variety. The swimming pool is indoors and warm, and the hot tub is good. The pool (saltwater I think) and hot tub are open 24 hours, which is great for those with back problems. The fitness area is small yet sufficient with a nice tv, a couple of good quality treadmills and a couple other machines, along with its own thermostat for the room. There is a little snackette room in the lobby where you can buy cold or warm snacks, foods, and treats, and they have a movie tower with about 40 or so movies to choose from to use for the night (no charge on the movies).
We have stayed in three different kinds of rooms there. One is like a studio suite, which has a king bed, couch, desk area, single tv with dvd player, and kitchen. If you like your room really cold at night, the a/c in this kind of room is typically not sufficient for that (my husband likes it about 65 degrees).
Another type is a one bedroom with two queen beds, a pull out couch and sitting chair, a kitchen type table and chairs, a desk and a kitchen. There is an a/c in the living area and one in the bedroom area, which works great. Both rooms also have their own tvs with at least one dvd player. The last style is our favorite. It is a one bedroom, with two queen beds. The rest of the area is SO roomy, it's like being in a house living room (or bigger). It is GREAT when you have kids who need to move around. This style has a fireplace, sofa, chair, table, dining bar, desk, and kitchen. This also has an a/c in the living room and in the bedroom.
Each of these rooms have apartment size refrigerators with automatic ice makers, a dishwasher, dishes, microwaves, stoves, cookware, etc, a DVD player (we like to redbox), and flat panel tvs of good size. There is a TGI Friday's just across the parking lot, and a grocery store within walking distance also. Many restaurants will deliver here too.
The wifi is included with your room, and there's plenty of electrical outlets for electronics. The beds themselves are spectacular for a hotel. I prefer a much softer bed in general, however these are not so hard that I wake up with my hips or shoulders hurting like at other places. The pillows are fluffy and there are a lot of them. After trying many (8+) other hotels in the area, this is the only place we will stay, and we keep coming back.
September 7, 2013