Rated 3.9 out of 5 by 12
Rated 4.0 out of 5.0 by MK2013 restful and relaxing
I came for a conference and stayed two nights. My room was comfortable and clean. I felt safe and was able to relax and do work in the evenings. The staff were friendly, helpful, and efficient. I try to stay at a Staybridge Hotel whenever I'm away from home and I've never been disappointed
January 22, 2013
Rated 5.0 out of 5.0 by Troy1969 Best Ever !!!!
I travel 340 days a year with my job and have stayed in hundreds of hotels over the years and by far hands down this is the best, friendliest and most enjoyable home away from home I have ever experianced. The staff is wounderful and the Staybridge Suites of columbia will forever be a part of my family.
GREAT JOB STAFF AND THANKS FOR EVERYTHING !!!
January 5, 2013
Rated 1.0 out of 5.0 by mokp Shoddy customer service, reservations not honored
Twice now, our reservations have not been honored. We drove over four hours for medical appointments, arriving after dark. The first time, we had to ask if they would see if accomodations were available elsewhere. We tried a second time, hoping the first time was a fluke. We called the hotel directly to explain the situation surrounding our visit and the past problem. The clerk assured me that the room we were asking for was available. However, upon arrival, it was not available and apparently had not been when the reservation was made. The clerk made no attempt to resolve the situation until a sales manager stepped in. We ended up having to settle for two smaller rooms and were promised vouchers for our priority club but after nearly six weeks we have received nothing. Very, very poor customer service!!!!!
December 22, 2012
Rated 5.0 out of 5.0 by Goat Comfortable and Pleasant
My stay at Staybridge continues to prove the high quality of rooms and comfortableness every time I stay here. I have never had a bad stay. The staff is always accommodating and friendly. The rooms are clean, decorated nicely and the beds are wonderful. The hotel lobby has a warm welcome feel and is clean. Staybridge offers many ammenities that make staying in a hotel feel like home away from home. I have and will continue to highly recommend Staybridge to other employees, business associates, and friends when they are in the Columbia area. I would like to personally thank the Manager, she made me feel very welcome and was very professional and pleasant along with her staff.
October 15, 2012