Rated 4.1 out of 5 by 55
Rated 5.0 out of 5.0 by rileyw9701 Very nice hotel
The Staybridge Columbus Airport is a very nice hotel. The property is kept up and looks new. They were re-modeling the courtyard at the time.
The rooms were nice sized and very clean. The beds are soft and comfortable. I also like the smaller pillows. The bathroom amenities are high end, the bar doesn't melt away on the first use.
The breakfast at the Staybridge is better than the average hotel and the Wolfgang Puck coffee is very good. The social dinner meals at night are the best in the industry. One night it was shredded pork, another was sloppy joes and the final night was a very good burger and braut. The people who serve the food are friendly and the general atmosphere is friendly.
July 26, 2014
Rated 5.0 out of 5.0 by zie1 good stay
Since we were on vacation with our grandchildren this Staybridge was a great choice. They loved the swimming pool size, having a kitchen and extra room in the 2 bedroom suite. They were disappointed the courtyard was under renovation because they would have loved to play basketball and chess. Dave has been at the front desk on both our stays and has made our stay most enjoyable. All of the staff was very friendly. We would definitely stay here again if in the area.
July 25, 2014
Rated 5.0 out of 5.0 by Bailey30 Very Nice Hotel
The room was very new, nice, and clean. I really liked the layout of the room. Would stay here again.
July 18, 2014
Rated 1.0 out of 5.0 Comfortable bed, terrible service, manager did not keep his promises
Manager did not keep his promise to get our party to the aiport.
July 14, 2014
Rated 5.0 out of 5.0 by Bb2005 Great hotel
Very friendly staff ,clean rooms and great at a very competitive price.
July 13, 2014
Rated 5.0 out of 5.0 by Dominic1 Nice place to spend a few days
The kitchen was great for cooking. The enclosed courtyard was nice for travel with kids. The design of the room was great for staying a few days.
July 3, 2014
Rated 5.0 out of 5.0 by Akamom123 Large suite for Mom traveling with 3 teen girls
We had a 2 bedroom suite with lots of room for 3 teen girls and a separate room for Mom to sleep. Room and facility was very clean and the staff was great. The breakfast buffet offered a lot of options and we even had tacos for dinner the second night! The location was less than 10 minutes away from downtown Columbus. Great stay!
June 26, 2014
Rated 1.0 out of 5.0 by Michael321 Ranks as one of our worst IHG stays
After 26 years of honorable military service, was told that after this stay we would not be permitted Government rate. Have stayed at this property many times under the government rate, but will stay here NEVER AGAIN!
David (front desk clerk) was rude and condesending. When told we had no remote for TV, was told I would have to return to the caveman days and get up and change the channel myself.
Room a.c. could only be controlled by unplugging unit.
No room cleaning Saturday. 3 dirty towels and bathmat removed from room and replaced with 2 clean towels and bathmat. No clean washcloths or hand towels, no replacement of consumables.
No clean tables Sunday at breakfast, but 2 employees standing watching over the guests. Hotel employees fixing waffles while guest waited in line for them to prepare their waffles.
So much more, but why bother? Have yet to have a property or IHG show true concern. I might get a canned form response, but no substantive comments or changes.
June 24, 2014