Rated 4.3 out of 5 by 214
Rated 5.0 out of 5.0 by C.S. luxurious nights sleep
From complementary robes in our closet to the spa toiletries in the room and downy soft pillows, this was the best nights sleep on our 7 day trip! Every staff member encountered was gracious and welcoming. Thank you for a wonderful intro to Columbus. Have already recommended this hotel to relatives who visit here frequently.
June 5, 2014
Rated 4.0 out of 5.0 by Barb R Great place to stay
I like staying at the Crowne Plaza, the staff is great and teh rooms are great for sleeping. The only negative i have to say is that the pool water is too cold for me to use and some of the fitness center equipement was unusable this trip.
June 3, 2014
Rated 1.0 out of 5.0 by STH40 Ok, but value not worth the price
Service was adequate but not great.
Room was adequate but had many broken ammenities
Decore was adequate but dated and worn
This is admittedly a first-world problem. It met the basics of sleeping and showering. But it wasn't worth the premium price or the name.
June 2, 2014
Rated 4.0 out of 5.0 by Jeff54 A great nights sleep
The beds were very comfortable, the rooms were kept clean, and the staff were friendly, helpful. the indoor pool was like getting into ice water and the game room was outdated. I would give my overall experience a 4 out of 5.
June 2, 2014
Rated 5.0 out of 5.0 by Princessjlc Great people, great place!
I had read some of the reviews and was a bit leary to stay here, but I am certainly glad we did! The check-in and check-out process was quick and easy, valet was no wait at all...prompt and courteous staff overall! The bar is awesome and the bartenders were super personable and attentive (they make a mean dirty martini!)
The room was trendy, quiet and clean...I slept great! I will definitely stay here again and would recommend the Crowne Plaza downtown Columbus to anyone! A+ all around!
May 20, 2014
Rated 5.0 out of 5.0 by Bells8 Great experience!
Great service, beautiful corner room, and a comfortable bed!
May 18, 2014
Rated 3.0 out of 5.0 by Janelle Good location, comfortable bed
I was a 2 night stay and received no service at all. I left a note requesting coffee for 2nd am......no one serviced room...no coffee.
Would have been great to enjoy coffee in room.
May 14, 2014
Rated 5.0 out of 5.0 by dankuz83 Great location, everything is perfect
Excellent hotel, great rooms and friendly employees. Wonderful location, I'd stay here again in a heartbeat.
May 14, 2014
Rated 5.0 out of 5.0 by Phillydawg Short Notice with Great Service returned
Thank you so much for Accomodating me and my family during OSU graduation. We were short notice in getting a room. The staff made it possible to have a room for us. It was great as expected by the Crowne Plaza name. The Valet parking was a nice touch as well.
May 13, 2014
Rated 5.0 out of 5.0 by theBrknSystm Always a great experience!
I've stayed at this property on many occasions and have never been let down. The property is clean and comfortable, the staff is friendly and helpful and the experience has been great time and time again.
May 12, 2014
Rated 1.0 out of 5.0 by Extremely Unhappy Camper Do not park your car here; Don't plan to take a shower
The valet parking system is chaotic in the extreme. This is a busy conference hotel and the staff is not equipped to handle rush situations. We had to wait 45 minutes for our car. There is no convenient in/out self-parking alternative.
The drain in our shower did not work at all and we could not use it.
For a short one-night stay this hotel managed to be remarkably inadequate. I would not go back there and I am questioning whether I should visit other CP properties.
May 9, 2014
Rated 5.0 out of 5.0 by Todd101 Excellent Place to stay.
It's always a pleasure coming here, as the professional and friendly staff make me feel very welcomed!
May 9, 2014
Rated 5.0 out of 5.0 by djburr GREAT LOCATION AND FRIENDLY STAFF
LOVE STAYING AT THIS LOCATION. CONVENIENT LOCATION WITH EASY ACCESS TO CONVENTION CENTER AND THE STAFF IS ALWAYS FRIENDLY AND POLITE.
May 7, 2014
Rated 3.0 out of 5.0 by Kimsue70 Not worth the price
I am convinced that if this hotel was not connected to the convention center, it would go out of business. The walls are paper thin, I heard the conversation in the next room, clear as day, making it difficult to get much sleep. Someone else's drink was left under the bed from a previous guest which makes me question cleanliness. Noisy prom kids were everywhere! It is the priciest hotel at the convention center but is the furthest away and offers the least amenities with the highest cost. It's not worth what I paid for our stay. We will not be back.
May 7, 2014
Rated 5.0 out of 5.0 by Blkdog VERY clean; room was a bit smaller than I expected but everything looked new and clean!
Loved the soap and shampoo they use. Wish I knew what the product was. Would look for it at the store. If you can let me know where to purchase some I would appreciate it.
May 1, 2014
Rated 5.0 out of 5.0 by KurtPF Excellent Hotel - Downtown Columbus
Outstanding hotel with a great outdoor patio / fire pit. Excellent service
April 16, 2014
Rated 5.0 out of 5.0 by PalAKA01 Comfortable beds and great service!
I highly recommend the Crowne Plaza in Columbus, Ohio. The front desk staff were efficient, nice, and professional. For the price, this was the best hotel experience that I have had in a very long time. Kudos to the awesome staff at the Crowne Plaza Columbus.
April 16, 2014
Rated 4.0 out of 5.0 by Grama Jo Convenient location with good amenities
This hotel makes it easy to get to convention center. Room was clean and comfortable -- bathroom sink ran a bit slow and no wastebasket in bathroom, but shower was good and hot and bed was comfortable. Got room service very quickly.
April 15, 2014
Rated 1.0 out of 5.0 by adjelo08 My experience can't be explained in 50 characters!
The pool is horrible, the banquet hall kept me up!
April 15, 2014
Rated 5.0 out of 5.0 by Happy18 Fantastic as always!
Thoroughly enjoyed this hotel again. Clean. Comfortable beds and pillows. Friendly staff. Excellent.
April 9, 2014
Rated 4.0 out of 5.0 by Sarah410 A Lovely Stay
We had not stayed at this hotel before and we were pleasantly surprised by not only it's proximity to the NHL arena, but how easy it was to get around. The room was very nice, the bed a little too soft for our backs (but we rather have that then too hard). The elevators came quickly, the staff was very friendly, and I truly can't think of anything negative about our stay. I would highly recommend this hotel to Columbus visitors.
April 9, 2014
Rated 4.0 out of 5.0 by Sharbear19 If you have Crowne Membership BE AWARE!
Cleanliness of property was good. Bar/Lounge was SEVERLY understaffed. I am a Crowne rewards member. I asked the gentlemen at the desk to be sure to give me credit for my stay. He said he would. I checked when we checked out if it was applied. It was not. The lady who helped get the stay applied seemed very bothered to apply them. If she was irritated by her coworker, she certainly showed me, as the guest, her displeasure. I would stay at a different property next time.
April 8, 2014
Rated 5.0 out of 5.0 by Master Buck Great Hotel
Really enjoyed our stay. The hotel was very clean, comfy beds, room serv., was fast. Great location and friendly staff. I do recommend this hotel.
March 26, 2014
Rated 5.0 out of 5.0 by ds44 Exceeded Expectation
Everything about my experience here exceeded expectation except for being woken up at 1am to the fire alarm going off two different time. It made for a restless night. Other than that the room was great as was the staff.
March 23, 2014
Rated 5.0 out of 5.0 by EHSOhio Excellent Stay
This is a great hotel, close to everything in the Nationwide Arena area. Great Customer Service.
March 9, 2014
Rated 4.0 out of 5.0 by MelissaandJames Towel was in worse shape than my home towels...
I wish I would have taken a picture, but the towels were in poor shape! The room was damp. There was no fan in the bathroom. It was conveniently located but i won't stay there again.
February 27, 2014
Rated 5.0 out of 5.0 by Rdsqrrl Very good location
My family and I were very pleased with out stay. The location was great for my daughters cheer comp at the convention center. We will stay here the next time we are in the Columbus area.
February 26, 2014
Rated 5.0 out of 5.0 by kevinOH63 Awesome staff
The staff of the Crown Plaza in downtown Columbus goes out of their way to make guests feel welcome and valued. I would choose this property over the neighboring Hyatt Regency any day. From the moment you walk in the lobby, you are greeted and made to feel like you are a VIP.
February 23, 2014
Rated 4.0 out of 5.0 by FrequentFlyer125 Great comfort and service
Very nice hotel, with clean rooms and comfortable beds. Service was very friendly too.
February 21, 2014
Rated 3.0 out of 5.0 by GStr8fan Clean rooms, not quiet
Was ambivalent about stay. Room was clean. Towels nice and thick. Water pressure great. I thought the bed was hard, my mom loved it. Pillows were not comfortable. Internet connectivity easy and speed was great. Room service breakfast delivered at the outside of timeframe and food was lukewarm. We were surrounded by teens/young adults and at 2 am they were yelling and talking at the top of their voices. Walls must be paper thin because it sounded like they were in the room with us. Could hear every noise both inside and outside of hotel. Toilet made a horrible sound when flushed.
February 17, 2014