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Rated 4.6 out of 5 by 51 reviewers.
Rated 5.0 out of 5.0 by Great service This is my favorite place to stay. The staff took care of all my needs. I became friends with many of the employees and would highly recommend this hotel. December 10, 2013
Rated 5.0 out of 5.0 by Stay at the Staybridge This is the second time I have stayed at the Staybridge in the past few months and upon checking in everyone there remembered me and asked about myself and family. Everyone there goes out of their way to make you feel welcome, especially Mrs. Sherri and the kitchen staff. Highly reccomend to anyone looking for a quality place to stay in the Columbus/Ft Benning area. December 9, 2013
Rated 1.0 out of 5.0 by Big Columbus Diappointment My husband and I travel frequently with our two dogs. We purposely seek out Staybridge Suites because they are so pet friendly. This was the first time at the Columbus GA location and it will be our last. We stayed two nights and had numerous complaints, which I will list the biggest ones (but not all) here. First of all, for a “pet friendly” property the pet area was nothing but a small green patch on the side of the back parking lot. Neither TV remotes worked and after two times going down to the front desk to exchange them the first day, the second day the clerk came to the room to fix them. The worst and unacceptable issue was the water and plumbing – the first night I took a shower but after 15 minutes of letting the water WARM up (it never got hot) I got in the tub to take my shower and half way thru it turned cold and the water did not drain from the tub - so I was standing in water taking a cold shower….!!!! We were told the maintenance man was not on duty at night to call back in the morning. The next day – STILL NO HOT WATER – we were told the maintenance man called out sick. The new clerk was more helpful from the previous night’s clerk, she even came up to our room and snaked the drains so water would drain from the tub. But STILL NO HOT WATER!! To make a long story short – stay away from the Columbus GA locations of Staybridge Suites. Give other locations a try, especially if you have pets. Most are extremely pleasant and relaxing, the opposite was true of our experience for the last two days. December 6, 2013
Rated 5.0 out of 5.0 by Great Amenities and Friendly Staff Fantastic room at a reasonable price. The staff was knowledgeable and friendly. The bed was comfortable, as well. Everything was clean and the breakfast was served right on time. Will definitely stay again. November 21, 2013
Rated 5.0 out of 5.0 by Love this place The staff made me feel like I was at home form the time I got there to the time I left. November 10, 2013
Rated 5.0 out of 5.0 by Totally EXCEEDED MY EXPECTATIONS!!! This hotel is the best in Columbus Ga hands down!! The staff is EXCEPTIONAL and they make you feel like a member of the family. Michelle is totally awesome and went out of her way to make us feel welcome. Sherry and Brenda at breakfast were great as well. We will keep staying here everytime were in the area. Thanks Staybridge for a great stay!!! November 7, 2013
Rated 5.0 out of 5.0 by Outstanding Stay! I travel throughout the year and stay in hotels everywhere I go. I have never felt more welcome than I have staying here. All of the staff go out of their way to make you feel at home. November 5, 2013
Rated 5.0 out of 5.0 by Excellent Hotel and Great Staff While on extended business travel, the Staybridge Team took excellent care of me and made their Hotel a home away from home. Even took care of my odd request and always went above and beyond to ensure I was comfortable. Michelle and team was eager to make sure my stay was extremely comfortable. I highly recommend this location for any stay whether business or leasure travel. November 5, 2013
Rated 5.0 out of 5.0 by great staff! I had to extend my stay several times while saying with them and it was never an issue. Michelle and ALL the staff made me feel right at home and I would definitely stay there again. Best hotel stay I have ever experienced. November 4, 2013
Rated 5.0 out of 5.0 by Outstanding staff and facilities. As a "Road Warrior" I have never stayed at a facility where the staff went to such lengths to make a guest feel welcome.. The accomodations,as well as the pool and no charge laundry move a trip from taxing to relaxing. October 22, 2013
Rated 5.0 out of 5.0 by Great Place for Family Gathering! My youngest son was at Ft. Benning over summer for Basic and AIT training. We stayed here for Family Weekend at the end of July and were so pleased with the experience that we stayed again for his graduation at the end of August. The 2 bedroom (3 beds) suite along with the fold out couch meant we could all be together and was actually less expensive than having to get multiple rooms. In addition we were able to cook meals in the suite and saved money by not having to eat out. Special kudos go to Angel at the front desk. On our second trip, there were mechanical issues in the room to which we were assigned. She went above and beyond, late at night, to the extent she called her boss at home, to make sure we were accomodated. Nice clean hotel. Great staff. Can't go wrong staying here. October 19, 2013
Rated 5.0 out of 5.0 by Great Hotel! This hotel is one of the best I have ever stayed at. The entire staff was awesome, especially Michelle and Laura! They went out of there way to make me and my family feel right at home. We will definitely be back!! October 14, 2013
Rated 5.0 out of 5.0 by Great place to stay The location is great and the staff treats you like family!! October 7, 2013
Rated 5.0 out of 5.0 by Wonderful staff We have stayed twice and the staff remembered us. The staff makes you feel at home I would definitely stay again. October 2, 2013
Rated 5.0 out of 5.0 by Wonderful Experience I was not familiar with Staybridge Suites when I made this reservation because of the location of the hotel. It turned out to be a wonderful experience. Great room, super breakfast, nice exercise facility and super friendly staff. THANK YOU FOR SUCH A GREAT FACILITY AND STAFF! September 12, 2013
Rated 5.0 out of 5.0 by 2nd stay I stayed at the Benning Location and it is a great turn around from the original stay. all the staff is great and I have not had the original issues again. I will continue to stay at this location on my trips to the area. I was unsure until Ms. Payne on the staff made special arrangements during curtousy time on Wed. My friend and myself ran late for hamburgers and she let us have some burgers and etc. to make. She went above and beyond. September 8, 2013
Rated 5.0 out of 5.0 by Best Hotel in Columbus I have stayed at several different hotels and this one by far is the best!!! The staff is warm and friendly and the rooms are very clean. They go out of the way to make you feel like a member of the family. Michelle and Laura were exceptional!! I will be making this hotel my only place to stay from now on! September 5, 2013
Rated 4.0 out of 5.0 by Friendly Staff, but . . . Great hotel, tasty freebies, and friendly staff, but not as close to the base as we would have liked. However, the staff provided good directions. BTW, please put distances on your map. We didn't know when each street was coming up :-) August 30, 2013
Rated 1.0 out of 5.0 by 1st stay I had a couple of other guest staying with me in the room there was a household of roaches that where on the wall. I have also have not recieved any points or bonus points for my stay there yet that are supposed to be reported in a few days. I have sent a reimbursement form on the IHG website but got an e-mail suggesting it would be 3 weeks for a response. August 27, 2013
Rated 2.0 out of 5.0 by It's a shame It is the little things that alienate frequent travelers. I was in room 413 three months ago, the ice machine was not working. Three months later, either broke again or still not working. In spite of a great staff, a super clean property, this little thing will keep me from returning. Did I mention 413 is one door away from the absolute furthest from the front desk possible? (Front desk because that is the option for ice when you discover the ice machine in the fridge is non working) The elevator was acting up (one working sometimes) and the wifi went down around 8 PM.... This is a fairly new property and these kind of issues are not acceptable. August 19, 2013
Rated 5.0 out of 5.0 by Great stay!! This hotel is awesome!! Very clean rooms and friendly staff. Michelle and Laura were exceptional!! Will definitelt be back. August 16, 2013
Rated 5.0 out of 5.0 by Great value for regular stays I love the Staybridge Suites concept. As a frequent guest in hotels for long stays, I can't describe a hotel product that is a better value. August 13, 2013
Rated 5.0 out of 5.0 by Excellent Customer Service I was overwhelmed with the genuine hospitality that my family received at this property. From the time we checked in to the time we left everyone at the front desk greeted us with a warm smile and a friendly hello. The breakfast was on point every morning and the dinner was so convenient. I could not be more pleased with the service we received while we stayed here from my son's graduation. Thank you again Staybridge Columbus August 12, 2013
Rated 5.0 out of 5.0 by Outstanding service We found every aspect of our stay enjoyable. The lady at the front desk, Kirsten, was exceptionally helpful. August 6, 2013
Rated 1.0 out of 5.0 by Stained couch and great service First of all the front desk staff is really great and friendly. We were there because we had a family member in ICU. We stayed in room 217 and the first thing we noticed was the couch was severely stained, it looked liked powder was on top of the stains. We looked for a sheet to put over it, but there was not one to use. Also the carpet was worn. We didn't complain about the stained couch only because we were exhausted from driving 14 hours straight, through the night. When we checked out I informed the desk lady that the couch was severely stained, and she laughed and said it was from a solider who decided to die his hair red, white and blue., and that he got it all over the couch. We had to do laundry while we were there and one of the cleaning staff had put their uniform in the dryer and it had soured while in the dryer, so we had to take out the soured uniform and clean the dryer before we could put our laundry in. The rest of the dryers were being used and it was late at night. The breakfast was the same thing every morning, and they never had enough yogurt, we got to breakfast early and it was always gone. And they ran out of juice. July 26, 2013
Rated 5.0 out of 5.0 by Freindly Staff The entire staff goes out of their way to make you feel at home. Great place to stay. July 2, 2013
Rated 5.0 out of 5.0 by Best Room in the Area The Staff here are the best. Home made bundt cakes and socials are great. If you meet Keirsten at the fron desk, she will take care of you and make sure your stay is great. Charlie is the GM and will take care of everyone like family too. Staybridge works hard to makes sure their guests are more that just guests, I feel like family when I come here. Clean, comfortable rooms at a great price. You cant beat it anywhere in Columbus and I've stayed at all of them. June 12, 2013
Rated 5.0 out of 5.0 by Great Customer Service This crew of employees of this hotel chain gets it right and understands what is customer service. This is a lost art in this society. Most business think of themselves first and the customer second, but not this Staybridge. I would recommend this establishment to anyone. May 30, 2013
Rated 5.0 out of 5.0 by Wonderful Atmosphere Almost every employee I encountered there made me feel like I wasn't just some faceless guest. I was always acknowledged like I was a friend, or at least a welcome acquiantance. Loved the complimentary dinners too. Even used the grills in the pool area to cook up some burgers and ribs to celebrate my son's graduation from basic training! April 29, 2013
Rated 5.0 out of 5.0 by love this hotel the rooms are clean . the staff is very friendly. the breakfast is very good. March 24, 2013
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